From mboxrd@z Thu Jan 1 00:00:00 1970 Received: from smtp.kernel.org (aws-us-west-2-korg-mail-1.web.codeaurora.org [10.30.226.201]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by smtp.subspace.kernel.org (Postfix) with ESMTPS id 60A9C18FC86 for ; Thu, 17 Jul 2025 14:38:37 +0000 (UTC) Authentication-Results: smtp.subspace.kernel.org; arc=none smtp.client-ip=10.30.226.201 ARC-Seal:i=1; a=rsa-sha256; d=subspace.kernel.org; s=arc-20240116; t=1752763117; cv=none; b=EtGNeYTZI29LKfSXiLY4f5M8dHJjxzLlPadfdzlcz2/2NtlASLvXXysGr5KroQVNJnD+qAUIP25Bu1mJkcY4jik55+yk/Ogyx0yBtA3rG15Ck9T2MT84IWXcyoNY5fYH6kx2UsHkcaOJQrYpp0ZA4rO+80Uhkfhgxb8YDQ95qkQ= ARC-Message-Signature:i=1; a=rsa-sha256; d=subspace.kernel.org; s=arc-20240116; t=1752763117; c=relaxed/simple; bh=Xa2l5QsJ4dBERvdF3QSrlpupHapOyejG5leQMJu5pgo=; h=Date:From:To:Cc:Subject:Message-ID:References:MIME-Version: Content-Type:Content-Disposition:In-Reply-To; b=XlluEH4ib1gl0ULJg+D+/0mZH4/M6FdAXMXyeBE9JcF4r8Y5rQPMjkGC+alsw/uQp9f7sX91WEQ+Ue1OmjXjLrCi1GwiGEz2Zx9Qp7vCFR1euXJbQ+7bF9c/bagVBHRIFtdspwtDYASxmEv9R6w5fnl4Z2EftRPfaBzrPx1F82I= ARC-Authentication-Results:i=1; smtp.subspace.kernel.org; dkim=pass (1024-bit key) header.d=linuxfoundation.org header.i=@linuxfoundation.org header.b=IO16J8TI; arc=none smtp.client-ip=10.30.226.201 Authentication-Results: smtp.subspace.kernel.org; dkim=pass (1024-bit key) header.d=linuxfoundation.org header.i=@linuxfoundation.org header.b="IO16J8TI" Received: by smtp.kernel.org (Postfix) with ESMTPSA id 57CF6C4CEE3; Thu, 17 Jul 2025 14:38:36 +0000 (UTC) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=linuxfoundation.org; s=korg; t=1752763116; bh=Xa2l5QsJ4dBERvdF3QSrlpupHapOyejG5leQMJu5pgo=; h=Date:From:To:Cc:Subject:References:In-Reply-To:From; b=IO16J8TIFmZoBsFBHxz5+F3/JIe5Gbg+0+UvZpDyiXetLOaxmuX48H1dP20Ce5tI1 4zCgqPXOJTFQ5kzU4ahmGMJdBvY0Z+X3mhBZJBMb2zdSPQO+tRHE8S+W6FLHgq5RT9 kXXFfe7pFPktCq0EW8OISI2BHBPJOyvZp+l4CiNo= Date: Thu, 17 Jul 2025 16:38:30 +0200 From: Greg KH To: Laurent Bigonville Cc: linux-usb@vger.kernel.org Subject: Re: Hikmicro Mini2 V2: unable to enumerate USB device Message-ID: <2025071756-improve-compactor-207f@gregkh> References: Precedence: bulk X-Mailing-List: linux-usb@vger.kernel.org List-Id: List-Subscribe: List-Unsubscribe: MIME-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1 Content-Disposition: inline Content-Transfer-Encoding: 8bit In-Reply-To: On Thu, Jul 17, 2025 at 02:06:13PM +0200, Laurent Bigonville wrote: > Hello, > > I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not > recognized > > [   64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd > [   64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106, > bcdDevice= 4.09 > [   64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2, > SerialNumber=3 > [   64.245862] usb 3-2: Product: Thermal Imager > [   64.245865] usb 3-2: Manufacturer: Hikmicro > [   64.245868] usb 3-2: SerialNumber: XXXXXXXX > [   65.817499] usb 3-2: USB disconnect, device number 11 > [   66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd > [   66.344529] usb 3-2: device descriptor read/64, error -71 > [   66.629395] usb 3-2: device descriptor read/64, error -71 > [   66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd > [   67.104880] usb 3-2: device descriptor read/64, error -71 > [   67.390254] usb 3-2: device descriptor read/64, error -71 > [   67.493238] usb usb3-port2: attempt power cycle > [   68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd > [   68.152150] usb 3-2: Device not responding to setup address. > [   68.354479] usb 3-2: Device not responding to setup address. > [   68.560631] usb 3-2: device not accepting address 14, error -71 > [   68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd > [   68.747422] usb 3-2: Device not responding to setup address. > [   68.950227] usb 3-2: Device not responding to setup address. > [   69.152505] usb 3-2: device not accepting address 15, error -71 > [   69.152593] usb usb3-port2: unable to enumerate USB device > > The device is not listed in lsusb after this > > It's not clear whether the camera is a UVC one, but the device should still > appear, right? > > An idea what to do? What kernel version is this? The device really doesn't like to be read from, does it work in any other machine? Plugged into a different port/hub? thanks, greg k-h