* Hikmicro Mini2 V2: unable to enumerate USB device @ 2025-07-17 12:06 Laurent Bigonville 2025-07-17 14:38 ` Greg KH 0 siblings, 1 reply; 3+ messages in thread From: Laurent Bigonville @ 2025-07-17 12:06 UTC (permalink / raw) To: linux-usb Hello, I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not recognized [ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd [ 64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106, bcdDevice= 4.09 [ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 64.245862] usb 3-2: Product: Thermal Imager [ 64.245865] usb 3-2: Manufacturer: Hikmicro [ 64.245868] usb 3-2: SerialNumber: XXXXXXXX [ 65.817499] usb 3-2: USB disconnect, device number 11 [ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd [ 66.344529] usb 3-2: device descriptor read/64, error -71 [ 66.629395] usb 3-2: device descriptor read/64, error -71 [ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd [ 67.104880] usb 3-2: device descriptor read/64, error -71 [ 67.390254] usb 3-2: device descriptor read/64, error -71 [ 67.493238] usb usb3-port2: attempt power cycle [ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd [ 68.152150] usb 3-2: Device not responding to setup address. [ 68.354479] usb 3-2: Device not responding to setup address. [ 68.560631] usb 3-2: device not accepting address 14, error -71 [ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd [ 68.747422] usb 3-2: Device not responding to setup address. [ 68.950227] usb 3-2: Device not responding to setup address. [ 69.152505] usb 3-2: device not accepting address 15, error -71 [ 69.152593] usb usb3-port2: unable to enumerate USB device The device is not listed in lsusb after this It's not clear whether the camera is a UVC one, but the device should still appear, right? An idea what to do? Kind regards, Laurent Bigonville ^ permalink raw reply [flat|nested] 3+ messages in thread
* Re: Hikmicro Mini2 V2: unable to enumerate USB device 2025-07-17 12:06 Hikmicro Mini2 V2: unable to enumerate USB device Laurent Bigonville @ 2025-07-17 14:38 ` Greg KH 2025-07-17 20:55 ` Laurent Bigonville 0 siblings, 1 reply; 3+ messages in thread From: Greg KH @ 2025-07-17 14:38 UTC (permalink / raw) To: Laurent Bigonville; +Cc: linux-usb On Thu, Jul 17, 2025 at 02:06:13PM +0200, Laurent Bigonville wrote: > Hello, > > I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not > recognized > > [ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd > [ 64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106, > bcdDevice= 4.09 > [ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2, > SerialNumber=3 > [ 64.245862] usb 3-2: Product: Thermal Imager > [ 64.245865] usb 3-2: Manufacturer: Hikmicro > [ 64.245868] usb 3-2: SerialNumber: XXXXXXXX > [ 65.817499] usb 3-2: USB disconnect, device number 11 > [ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd > [ 66.344529] usb 3-2: device descriptor read/64, error -71 > [ 66.629395] usb 3-2: device descriptor read/64, error -71 > [ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd > [ 67.104880] usb 3-2: device descriptor read/64, error -71 > [ 67.390254] usb 3-2: device descriptor read/64, error -71 > [ 67.493238] usb usb3-port2: attempt power cycle > [ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd > [ 68.152150] usb 3-2: Device not responding to setup address. > [ 68.354479] usb 3-2: Device not responding to setup address. > [ 68.560631] usb 3-2: device not accepting address 14, error -71 > [ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd > [ 68.747422] usb 3-2: Device not responding to setup address. > [ 68.950227] usb 3-2: Device not responding to setup address. > [ 69.152505] usb 3-2: device not accepting address 15, error -71 > [ 69.152593] usb usb3-port2: unable to enumerate USB device > > The device is not listed in lsusb after this > > It's not clear whether the camera is a UVC one, but the device should still > appear, right? > > An idea what to do? What kernel version is this? The device really doesn't like to be read from, does it work in any other machine? Plugged into a different port/hub? thanks, greg k-h ^ permalink raw reply [flat|nested] 3+ messages in thread
* Re: Hikmicro Mini2 V2: unable to enumerate USB device 2025-07-17 14:38 ` Greg KH @ 2025-07-17 20:55 ` Laurent Bigonville 0 siblings, 0 replies; 3+ messages in thread From: Laurent Bigonville @ 2025-07-17 20:55 UTC (permalink / raw) To: Greg KH; +Cc: linux-usb Le 17/07/25 à 16:38, Greg KH a écrit : > On Thu, Jul 17, 2025 at 02:06:13PM +0200, Laurent Bigonville wrote: >> Hello, >> >> I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not >> recognized >> >> [ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd >> [ 64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106, >> bcdDevice= 4.09 >> [ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2, >> SerialNumber=3 >> [ 64.245862] usb 3-2: Product: Thermal Imager >> [ 64.245865] usb 3-2: Manufacturer: Hikmicro >> [ 64.245868] usb 3-2: SerialNumber: XXXXXXXX >> [ 65.817499] usb 3-2: USB disconnect, device number 11 >> [ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd >> [ 66.344529] usb 3-2: device descriptor read/64, error -71 >> [ 66.629395] usb 3-2: device descriptor read/64, error -71 >> [ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd >> [ 67.104880] usb 3-2: device descriptor read/64, error -71 >> [ 67.390254] usb 3-2: device descriptor read/64, error -71 >> [ 67.493238] usb usb3-port2: attempt power cycle >> [ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd >> [ 68.152150] usb 3-2: Device not responding to setup address. >> [ 68.354479] usb 3-2: Device not responding to setup address. >> [ 68.560631] usb 3-2: device not accepting address 14, error -71 >> [ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd >> [ 68.747422] usb 3-2: Device not responding to setup address. >> [ 68.950227] usb 3-2: Device not responding to setup address. >> [ 69.152505] usb 3-2: device not accepting address 15, error -71 >> [ 69.152593] usb usb3-port2: unable to enumerate USB device >> >> The device is not listed in lsusb after this >> >> It's not clear whether the camera is a UVC one, but the device should still >> appear, right? >> >> An idea what to do? > What kernel version is this? The device really doesn't like to be read > from, does it work in any other machine? Plugged into a different > port/hub? This was 6.15.6, I tried with 6.12.37 on the same machine same problem. The device works on my android smartphone. I plugged the device on my desktop and it works on Windows. On my desktop with 6.12.37, I get a different error in dmesg: [ 125.969892] usb 1-9: new high-speed USB device number 18 using xhci_hcd [ 126.089957] usb 1-9: device descriptor read/64, error -71 [ 126.314006] usb 1-9: device descriptor read/64, error -71 [ 126.805979] usb 1-9: new high-speed USB device number 19 using xhci_hcd [ 126.926014] usb 1-9: device descriptor read/64, error -71 [ 127.149944] usb 1-9: device descriptor read/64, error -71 [ 127.254057] usb usb1-port9: attempt power cycle [ 127.645932] usb 1-9: new high-speed USB device number 20 using xhci_hcd [ 127.646058] usb 1-9: Device not responding to setup address. [ 127.849893] usb 1-9: Device not responding to setup address. [ 128.053960] usb 1-9: device not accepting address 20, error -71 [ 128.377946] usb 1-9: new high-speed USB device number 21 using xhci_hcd [ 128.401717] usb 1-9: New USB device found, idVendor=2bdf, idProduct=0102, bcdDevice= 4.09 [ 128.401729] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 128.401732] usb 1-9: Product: Camera [ 128.401735] usb 1-9: Manufacturer: HIK [ 128.401738] usb 1-9: SerialNumber: EA2228627 [ 128.411139] usb 1-9: Found UVC 1.10 device Camera (2bdf:0102) [ 195.050243] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control : -32 (exp. 34). [ 195.051467] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control : -32 (exp. 34). [ 195.052702] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control : -32 (exp. 34). [ 195.054114] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control : -32 (exp. 34). [ 195.055431] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control : -32 (exp. 34). [ 195.056530] uvcvideo 1-9:1.1: Failed to query (130) UVC probe control : -32 (exp. 34). Here the device appears un lsusb, but UVC driver is not happy. I applied quirks=0x02 to uvcvideo and I have "something" (that something is not the same image as I get on windows though, on windows I get a nice black/white image here it's a not so nice green image split in 3) So I guess there are 2 issues here For the 2nd issue, I not the only one it seems: https://forums.raspberrypi.com/viewtopic.php?t=376245 ^ permalink raw reply [flat|nested] 3+ messages in thread
end of thread, other threads:[~2025-07-17 20:56 UTC | newest] Thread overview: 3+ messages (download: mbox.gz follow: Atom feed -- links below jump to the message on this page -- 2025-07-17 12:06 Hikmicro Mini2 V2: unable to enumerate USB device Laurent Bigonville 2025-07-17 14:38 ` Greg KH 2025-07-17 20:55 ` Laurent Bigonville
This is a public inbox, see mirroring instructions for how to clone and mirror all data and code used for this inbox; as well as URLs for NNTP newsgroup(s).