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From: Alan Stern <stern@rowland.harvard.edu>
To: James Dutton <james.dutton@gmail.com>
Cc: USB mailing list <linux-usb@vger.kernel.org>
Subject: Re: usb disk drive disconnect making readonly
Date: Fri, 6 May 2022 10:35:10 -0400	[thread overview]
Message-ID: <YnUyHu7o7OPawXZG@rowland.harvard.edu> (raw)
In-Reply-To: <CAAMvbhHsUL6gQ365wZW4J8RCbnhwEt0RDUc5NA4=RSS2bjnK_A@mail.gmail.com>

Please use Reply-To-All so that your messages get sent to the mailing
list as well as to me.

On Thu, May 05, 2022 at 11:32:14PM +0100, James Dutton wrote:
> On Thu, 5 May 2022 at 15:16, Alan Stern <stern@rowland.harvard.edu> wrote:
> 
> >
> > There is no way to know what is going on unless you provide a lot more
> > information.  The dmesg log showing what happens during one of these
> > disconnect/reconnect events would be a good start (although it probably
> > won't be enough).
> >
> > Alan Stern
> 
> Hi Alan,
> 
> Here are some log messages. I suspect the storage device is going into
> some sort of sleep mode, and the kernel does not seem to be able to
> wake it up again.
> The device is a USB to NVME adapter. Using the chip: Realtek RTL9210
> The log is perfectly normal up until the 2nd line below onwards:
...

That log isn't sufficient.

It would be a big help if instead of sending your kernel log file, you send
the output of the "dmesg" program.  And don't send just the part
starting where the problem begins; we need to see what happened before
that as well.

In addition, it would help if you enable USB debugging before the
problem occurs:

	echo 'module usbcore =p' >/sys/kernel/debug/dynamic_debug/control

Alan Stern

  parent reply	other threads:[~2022-05-06 14:35 UTC|newest]

Thread overview: 5+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2022-05-04 20:16 usb disk drive disconnect making readonly James Dutton
2022-05-05 14:16 ` Alan Stern
     [not found]   ` <CAAMvbhHsUL6gQ365wZW4J8RCbnhwEt0RDUc5NA4=RSS2bjnK_A@mail.gmail.com>
2022-05-06 14:35     ` Alan Stern [this message]
2022-05-06 20:48       ` James Dutton
2022-05-07 15:39         ` Alan Stern

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