[Bug 217511] New: HP Pavilion x2 - Charging over USB-C not working

[Bug 217511] New: HP Pavilion x2 - Charging over USB-C not working

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=217511

            Bug ID: 217511
           Summary: HP Pavilion x2 - Charging over USB-C not working
           Product: Drivers
           Version: 2.5
          Hardware: AMD
                OS: Linux
            Status: NEW
          Severity: normal
          Priority: P3
         Component: USB
          Assignee: drivers_usb@kernel-bugs.kernel.org
          Reporter: aaron@ephasic.org
        Regression: No

I'm experiencing an issue where the laptop will not charge over USB-C while
booted into Linux.  If I shutdown then it will charge and I don't experience
this behavior in Windows.

Looking at dmesg I see when plugging in the charger:
    hp_wmi: unkown event_id 131073 - 0x0

There are no events when unplugging the charger.  The status LED never turns
orange which indicates charging while booted into Linux either.

Kernel: 6.3.3
Hardware: HP Pavilion x2 Detachable

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[Bug 217511] HP Pavilion x2 - Charging over USB-C not working

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=217511

--- Comment #1 from Aaron (aaron@ephasic.org) ---
It appears that HP's drivers are required for charging on Windows.  I have a
fresh Windows 11 22H2 install with no additional drivers or updates installed
and charging is not working in it either.

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[Bug 217511] HP Pavilion x2 12-b020nr - Charging over USB-C not working

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=217511

Mario Limonciello (AMD) (mario.limonciello@amd.com) changed:

           What    |Removed                     |Added
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                 CC|                            |mario.limonciello@amd.com

--- Comment #2 from Mario Limonciello (AMD) (mario.limonciello@amd.com) ---
Did you enable the UCSI-ACPI driver in your kernel config?

Perhaps you can attach your kernel config and dmesg.

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[Bug 217511] HP Pavilion x2 12-b020nr - Charging over USB-C not working

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=217511

Johannes Larsen (mail@johslarsen.net) changed:

           What    |Removed                     |Added
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                 CC|                            |mail@johslarsen.net

--- Comment #3 from Johannes Larsen (mail@johslarsen.net) ---
I had a similar experience with my laptop. Suddenly the system would not accept
charge when I connected it to a particular USB-C charger with error messages
every other second like these:

    hp_wmi: Unknown event_id - 131073 - 0x0
    hp_wmi: Unknown event_id - 131073 - 0x1

My guess is that this is a notification from the firmware that it does not like
the power supply. Reconnecting the USB-C charger did not help, but the laptop
would happily accept charge from another USB-C charger. After I power-cycled
the problematic USB-C charger (and/or after I tested it with a PD trigger and a
dummy load) the laptop accepts charge from it again. Still getting one of those
messages every time I plug in that charger though, but nothing like that from
any other charger.

Hardware: HP EliteBook 840 14 inch G9 Notebook PC (6T1L3EA#UUW)
Kernel: 6.7.1-arch1-1

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[Bug 217511] HP Pavilion x2 12-b020nr - Charging over USB-C not working

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=217511

gabriel barros (gabrielbarros+k@gmail.com) changed:

           What    |Removed                     |Added
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                 CC|                            |gabrielbarros+k@gmail.com

--- Comment #4 from gabriel barros (gabrielbarros+k@gmail.com) ---
I had this happen to me today, also with an Elitebook, but different model.

Computer bat>95%, plugged to a charger that provides AT LEAST 40W. It charges
normally. I never see the Unknown event_id messages.

Computer bat>95%, plugged to a charger that provides UP TO 40W. Computer do
charge, but at random times:
- `acpi` will alternate between "Battery 0: Not charging, 95%" and "Battery 0:
Discharging, 95%", never "charging"
- KDE or any other battery watcher besides `acpi` command, would just show
"charging" at all times, no variation.
- virtualbox guest (win10enterprise ltsc) would sound the "charger unplugged"
immediately followed by "charger plugged" notification sound.
- kernel would log "kernel: hp_wmi: Unknown event_id - 131073 - 0x0" (never see
the 0x1 event, not once)
- the kernel messages and the windows virtualbox guest sounds were in perfect
sync.

In both cases my battery is indeed charging (the percentage always go up no
matter what of those things are happening). Can't say for speed/healthy to the
battery.

My guess is that is a low power charging mode event that the linux driver
doesn't know. And I don't know how much raw information the virtualbox drivers
do forward, but that old version (2021?) of windows' drivers was clearly seeing
it as a power cable disconnect.

Linux 6.10.4-arch2-1 #1 SMP PREEMPT_DYNAMIC Sun, 11 Aug 2024 16:19:06 +0000
x86_64 GNU/Linux

relevant parts of lshw:

   capabilities: smbios-3.4.0 dmi-3.4.0 smp vsyscall32

     *-firmware
          description: BIOS
          vendor: HP
          physical id: 10
          version: U82 Ver. 01.07.00
          date: 10/05/2023
          size: 64KiB
          capacity: 32MiB
          capabilities: pci pcmcia upgrade shadowing cdboot bootselect edd
int5printscreen int9keyboard int14serial int17printer acpi
biosbootspecification netboot uefi

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[Bug 217511] HP Pavilion x2 12-b020nr - Charging over USB-C not working

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=217511

Mario Limonciello (AMD) (mario.limonciello@amd.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|USB                         |Platform_x86
           Assignee|drivers_usb@kernel-bugs.ker |drivers_platform_x86@kernel
                   |nel.org                     |-bugs.osdl.org

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