Re: rtl8723bu: low signal, fails to associate

[James Cameron <quozl@laptop.org>]

On Wed, Aug 29, 2018 at 04:19:01PM -0400, Jes Sorensen wrote:
> On 08/23/2018 09:36 PM, James Cameron wrote:
> > G'day Carlo, Mylene, and James,
> > 
> > Thanks for your earlier reports about RTL8723bu.  Have you any more
> > recent experiences you might share?
> > 
> > I'm evaluating a sample laptop which worked fine with Windows 10, but
> > not very well with Ubuntu 18.04, and kernel v4.15 or kernel v4.18.4.
> > 
> > The laptop is by Hena, model NT16-PRO-C-E, with a wireless device on
> > internal USB (0x0bda:0xb720) which loads rtl8xxxu, identifying as
> > RTL8723BU.
> > 
> > http://dev.laptop.org/~quozl/z/1ft0qv.txt (dmesg)
> > 
> > Symptoms are low RSSI on scan, very short range, and often a failure
> > to associate over a distance of two metres in a radio quiet location.
> > 
> > Symptoms began after first power off, which suggests that device
> > registers programmed by the previous operating system Windows 10 had
> > not been reset by reboot into the Ubuntu 18.04 installer.  The device
> > worked fine in Ubuntu 18.04 before the first power off.
> > 
> > Jes, let me know if there is anything I can do to help.
> 
> It's been a while since I had time to look at the 8723bu support, and
> rtl8xxxu doesn't have BT coexist support. I notice that your laptop does
> load the bluetooth module for 8723bu which I believe fiddles with the
> antenna configuration and is likely to take control of the antennas. I
> suspect this is why you see low signal quality on the WiFi side.
> 
> If you blacklist the BT module, does it work better?

Thanks.  No, it doesn't work any better, or worse.

Method: add "blacklist btusb" to /etc/modprobe.d/blacklist.conf,
regenerate initramfs, and boot.

Also, a difference in symptom between cold and warm boot;

*  on cold boot after 15 seconds of power off, device connects but has
   short range, with received power at monitor of -76dBm,

   http://dev.laptop.org/~quozl/z/1fv7sW.txt (dmesg, cold boot, no btusb)

*  on warm boot with less than 5 seconds of power off, device does not
   connect, dmesg "authentication with xx:yy:zz:aa:bb:cc timed out",
   and probe request, authentication, and association packets are not
   seen by monitor,

   http://dev.laptop.org/~quozl/z/1fv8IO.txt (dmesg, warm boot, no btusb)

In both cases, scan results are normal, and similar signal level.  An
active scan for cold boot, and a passive scan for warm boot.

Monitor device is an ath9k about 30cm away; a radio quiet environment
on a farm.

Speculation; device registers are not being reset.  Would not have
been a problem for RTL8723BU on removable USB.

-- 
James Cameron
http://quozl.netrek.org/