[Fr*e-Content] Human Work makes for Happy Workers

[Fr*e-Content] Human Work makes for Happy Workers

[fusionsolutionsinc]

Human Work Makes for Happy Workers
By Eileen McDargh
It started at the rental car turn-in location. My friend is 
a "platinum" with Hertz—a great benefit I discovered when the rental 
agencies are a considerable distance from the terminal. Our driver 
grinned as she slide into the driver's seat and said she could 
hardly wait for school to begin.  Turns out she's a school bus 
driver and with her seniority, she gets to pick her route.  Her 
passion: autistic children.  "I just love `em," she grinned.  "I get 
them again this year."

Fascinating. Sincere. And difficult.

We stopped to grab a bite of lunch before long flights. The waitress 
excitedly nodded when we ordered the cashew chicken sandwich. "It's 
our new menu. We just got it yesterday. That's a great choice!" She 
grinned and gave us a two-thumbs up signal.  I don't know about you, 
but I rarely get service help excited by a menu.  It was as if SHE 
personally made the sandwich. 

Fascinating. Sincere. And standing on your feet all day—difficult.

At an adjacent Frontier airlines gate, I asked where was my plane 
and how come no rep was at the gate. "Listen," she laughed, "it's 
also my gate. I can do amazing things. Watch how quick I get this 
plane loaded. I'll do the same for yours. You'll see."

I did. It's almost 6pm on a Sunday night and folks are cranky and 
tired. Not my gate attendant. True to her word, she efficiently 
started the process AND took time to actually read every boarding 
pass and call the passenger my name. She patted my arm when I went 
through. "See, Eileen.  Told you I could do this."

Fascinating. Sincere. And the job of a gate agent is difficult—very 
difficult.

My seatmate was a young man, a rotating guidance counselor for 
grades 6-12 in the Costa Mesa,CA school district. "There aren't many 
men in my line of work—and particularly men of color," he remarked 
offhandedly. "DO you like what you do?" I asked.  His eyes opened 
wide and he offered a wide smile. "I love it.  I really feel like I 
am making a difference. So many of these kids have no one to talk to-
- no one to model the right behavior."  He proceeded to tell me a 
series of stories that would break your heart.  "It's when they come 
back after they leave school that is most rewarding. You just never 
know if what you say today will suddenly click in years later."

Fascinating. Sincere. And difficult—very VERY difficult.

In each instance, the joy came from how each connected with another 
human being. It was the CONNECTION that made the most. Not the 
money. Not the title. The eyes staring at each other. The hands 
reaching out to help.  Fascinating. Sincere. And maybe—with 
deliberate intent we could try it. Might NOT be all that difficult.

Eileen McDargh is a powerful keynote speaker, recognized work/life 
leadership expert, and award winning author. Discover your 
organizational and personal resiliency factor with this free online 
survey http://www.eileenmcdargh.com/res_free_surveys.html  Call toll 
free 877-477-4718










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