Re: e1000e: NIC not working, power management issue?

Frederik Himpe
2011-09-14T20:31:00Z

[CC'ing e1000e ML and LKML]

On Wed, 2011-09-14 at 15:40 +0200, Lucas Nussbaum wrote:
> Hi,
>
> I get the same symptoms as the ones reported by Frederik Himpe in
> http://www.spinics.net/lists/netdev/msg174336.html
> (Sorry for starting a new thread, I could not find a mbox archive of netdev)
>
> My config:
> 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
> Subsystem: Dell Device 024d
> Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
> Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
> Interrupt: pin A routed to IRQ 22
> Region 0: Memory at f6ae0000 (32-bit, non-prefetchable) [disabled] [size=128K]
> Region 1: Memory at f6adb000 (32-bit, non-prefetchable) [disabled] [size=4K]
> Region 2: I/O ports at efe0 [disabled] [size=32]
> Capabilities: [c8] Power Management version 2
> Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
> Status: D3 NoSoftRst- PME-Enable+ DSel=0 DScale=1 PME+
> Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
> Address: 00000000fee0300c Data: 41b9
> Capabilities: [e0] PCI Advanced Features
> AFCap: TP+ FLR+
> AFCtrl: FLR-
> AFStatus: TP-
> Kernel driver in use: e1000e
>
> running Linux 3.1rc4.
>
> Symptoms:
> network doesn't work.
> ifconfig shows the device, but ethtool eth0 says:
> # ethtool eth0
> Settings for eth0:
> Cannot get device settings: No such device
> Cannot get wake-on-lan settings: No such device
> Cannot get message level: No such device
> Cannot get link status: No such device
> No data available
>
> dmesg:
> [ 6260.327320] e1000e: Intel(R) PRO/1000 Network Driver - 1.4.4-k
> [ 6260.327324] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
> [ 6260.327355] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
> [ 6260.327366] e1000e 0000:00:19.0: setting latency timer to 64
> [ 6260.327490] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
> [ 6260.517813] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:24:e8:a7:2c:42
> [ 6260.517824] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
> [ 6260.518077] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
> [ 6260.518102] e1000e 0000:00:19.0: PME# enabled
> [ 6260.556129] e1000e 0000:00:19.0: BAR 0: set to [mem 0xf6ae0000-0xf6afffff] (PCI address [0xf6ae0000-0xf6afffff])
> [ 6260.556139] e1000e 0000:00:19.0: BAR 1: set to [mem 0xf6adb000-0xf6adbfff] (PCI address [0xf6adb000-0xf6adbfff])
> [ 6260.556147] e1000e 0000:00:19.0: BAR 2: set to [io 0xefe0-0xefff] (PCI address [0xefe0-0xefff])
> [ 6260.556167] e1000e 0000:00:19.0: restoring config space at offset 0xf (was 0x100, writing 0x10a)
> [ 6260.556193] e1000e 0000:00:19.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100107)
> [ 6260.556253] e1000e 0000:00:19.0: PME# disabled
> [ 6260.645141] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
> [ 6260.700393] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
> [ 6260.702222] ADDRCONF(NETDEV_UP): eth0: link is not ready
> [ 6261.796451] e1000e 0000:00:19.0: PME# enabled
>
> On a friend's laptop (also Dell latitude E4300, running Linux 3.0), things work
> fine. lspci -vvv of the working laptop:
> 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
> Subsystem: Dell Device 024d
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
> Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
> Latency: 0
> Interrupt: pin A routed to IRQ 43
> Region 0: Memory at f6ae0000 (32-bit, non-prefetchable) [size=128K]
> Region 1: Memory at f6adb000 (32-bit, non-prefetchable) [size=4K]
> Region 2: I/O ports at efe0 [size=32]
> Capabilities: [c8] Power Management version 2
> Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
> Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
> Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
> Address: 00000000fee0300c Data: 412a
> Capabilities: [e0] PCI Advanced Features
> AFCap: TP+ FLR+
> AFCtrl: FLR-
> AFStatus: TP-
> Kernel driver in use: e1000e
>
> dmesg for the working laptop:
> [ 0.936973] e1000e: Intel(R) PRO/1000 Network Driver - 1.3.10-k2
> [ 0.936975] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
> [ 0.937013] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
> [ 0.937024] e1000e 0000:00:19.0: setting latency timer to 64
> [ 0.937133] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
> [ 1.146345] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:21:70:fb:7a:00
> [ 1.146348] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
> [ 1.146375] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
> [ 19.568318] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
> [ 19.624124] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
>
> The only thing I understand so far is that my NIC seems to be stuck in D3...
>
> Lucas
>