Re: Bugzilla bug tracking database for 2.5 now available.

["Murray J. Root" <murrayr@brain.org>]

On Sat, Nov 16, 2002 at 05:17:50AM -0200, Arnaldo Carvalho de Melo wrote:
> Em Sat, Nov 16, 2002 at 02:10:13AM -0500, Gerhard Mack escreveu:
> > On Fri, 15 Nov 2002, Larry McVoy wrote:
>  
> > > This is not an easy problem space, on the one hand you want to have all
> > > bugs tracked, on the other hand, trivial bugs in the bug db just make the
> > > bug db unusable.  No engineer is going to put up with 100,000 stupid bug
> > > reports.  You need a plan to get rid of those or keep them out of the bugdb
> > > or it's unlikely to get used by the people who really need to use it.
> 
> > Or the bugs could just be assigned to whoever owns the patchset ...
> 
> or the tickets could just be closed after, say, one month without activity.
> 
> If it is really a bug it'll be resubmitted after a while, its not as we'll not
> have duplicates anyway...
>
 
Very bad idea. People using unusual hardware do not want to keep 
re-submitting a bug report. I know when I submit a report I expect that
it will remain until the problem is fixed. I do not like to receive
multiple copies of a bug report so I don't submit multiple copies unless
it's going to be helpful (like pointing out different versions that 
exhibit the problem). If I thought my report was just going to get 
dropped because the developer was busy that month I wouldn't bother to
submit at all. I'd rather wait 6 months for a fix knowing that the 
report is still in the database than just have it dropped.

-- 
Murray J. Root
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