From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S1423075AbXD3Gbb (ORCPT ); Mon, 30 Apr 2007 02:31:31 -0400 Received: (majordomo@vger.kernel.org) by vger.kernel.org id S1423070AbXD3Gbb (ORCPT ); Mon, 30 Apr 2007 02:31:31 -0400 Received: from smtp1.linux-foundation.org ([65.172.181.25]:57821 "EHLO smtp1.linux-foundation.org" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1423077AbXD3Gb3 (ORCPT ); Mon, 30 Apr 2007 02:31:29 -0400 Date: Sun, 29 Apr 2007 23:30:19 -0700 From: Andrew Morton To: "Rafael J. Wysocki" Cc: Alexey Dobriyan , Andi Kleen , Linus Torvalds , Adrian Bunk , Diego Calleja , Chuck Ebbert , Linux Kernel Mailing List Subject: Re: Linux 2.6.21 Message-Id: <20070429233019.e782f949.akpm@linux-foundation.org> In-Reply-To: <200704300009.07257.rjw@sisk.pl> References: <20070426040806.GJ3468@stusta.de> <200704292218.11242.rjw@sisk.pl> <20070429205220.GB5997@martell.zuzino.mipt.ru> <200704300009.07257.rjw@sisk.pl> X-Mailer: Sylpheed version 2.2.7 (GTK+ 2.8.17; x86_64-unknown-linux-gnu) Mime-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Sender: linux-kernel-owner@vger.kernel.org X-Mailing-List: linux-kernel@vger.kernel.org On Mon, 30 Apr 2007 00:09:06 +0200 "Rafael J. Wysocki" wrote: > On Sunday, 29 April 2007 22:52, Alexey Dobriyan wrote: > > On Sun, Apr 29, 2007 at 10:18:10PM +0200, Rafael J. Wysocki wrote: > > > [For example, you can create a bugzilla entry with a link to the lkml.org copy > > > of the relevant message, so why to require the reporter to file the report with > > > the bugzilla himself?] > > > > Last time I did this, bugzilla at osdl.org won't let me add original > > reporter to goddamn CC list. It would be el neat, because not everyone > > followed instructions and forwarding emails between reporter and > > bugzilla sucks. > > That's related to what I said before. The requirement that the addresses on > the CC list must be 'known' to bugzilla is deadly wrong in every case I can > imagine. But unknown-to-bugzilla email addresses are accepted when they're sent to bugme-daemon@kernel-bugs.osdl.org. This is why I'll very often switch a bug report to email, copying individuals and mailing lists and bugme-daemon. Then bugzilla just sits silently in the background recording everything. But once a bug has switched to email, it needs to stay there - it would be bad if someone were to update the bug via the web UI because none of the emailed participants would know of the update. So i'll often explicitly ask "please follow up via emailed reply-to-all". It's not great, but there's certainly enough material here for people to get in and work on the bug, should they be so inclined. My overall approach with this stuff is: short-term bugs are handled via email and long-term ones are tracked in buzilla. Hence someone (Hi, Mom) needs to track all the emailed-only bug reports and get them filed in bugzilla once they go stale.