* Re: problem with ELAN touchscreen
[not found] <alpine.LRH.2.02.1403041904350.32070@redclaw.mimosa.com>
@ 2014-12-16 12:09 ` Johan Hovold
0 siblings, 0 replies; only message in thread
From: Johan Hovold @ 2014-12-16 12:09 UTC (permalink / raw)
To: D. Hugh Redelmeier; +Cc: linux-usb, linux-kernel
On Tue, Mar 04, 2014 at 11:27:02PM -0500, D. Hugh Redelmeier wrote:
> I have a Lenovo Yoga 2 pro with an ELAN touchscreen.
> I am running Fedora 20 with Fedora's 3.13.5-200.fc20.x86_64 kernel.
>
> During initialization, there is a lot of delay and noise detecting the
> touchscreen.
>
> I'm not the first to report this problem but I don't know what can or
> should be done. But there doesn't seem to be a solution so far.
> Can we figure one out?
I just stumbled across this message from March.
The problem with your touchscreen should have been fixed in v3.18 by commits:
2a159389bf5d ("USB: core: add device-qualifier quirk")
0b750b3baa2d ("HID: usbhid: add always-poll quirk")
and
d749947561af ("USB: quirks: enable device-qualifier quirk for yet another Elan touchscreen")
1af39588f84c ("HID: usbhid: enable always-poll quirk for Elan Touchscreen 016f")
They have also been backported to at least the v3.17 (.3+) stable kernels.
Have you tried any of these kernels?
> My uneducated theories:
>
> - The touchscreen is slow to initialize and talking to it before it is
> read starts it initializing again. This seems unlikely: the
> USB system poked my touchscreen over 72 seconds before a good
> outcome happened.
>
> - the touchscreen needs the Windows enumeration method (see below).
>
> - there is a firmware bug that could be fixed (but probably only if it
> shows up in Windows, and I don't think that it does).
>
> - something else
>
> What can I do to help move this forward?
>
> Here are the old reports. My information is at the end.
>
> <http://www.spinics.net/lists/linux-usb/msg94582.html>
>
> (2013 September)
>
> Sarah Sharp suggested that this might be a hardware bug and asked if
> the device were still under warranty.
>
> A number of instances of this behaviour can be found by googling.
> This suggests that any bug in the hardware is in many (all?)
> of these touchscreens. That's the kind of problem that
> manufacturers resist dealing with.
>
> <http://www.spinics.net/lists/linux-usb/msg95796.html>
>
> (Later in the same thread)
>
> Sarah suggests that the device might need to be enumberated using
> the "Windows" scheme. She also wondered if the problematic device
> was actually the ELAN touchscreen (but the numbering suggests so to
> me).
>
> Has anyone tried that enumeration method?
>
> The thread ended here.
>
>
> <http://www.spinics.net/lists/linux-usb/msg100342.html>
> (2013 December)
>
> Apparently the same problem. ASUS N550JV-DB72T with ELAN
> touchscreen.
>
> Sarah suggests that there might be electrical issues with the
> internally connected touchscreen. (I doubt that since there
> are so many independant reports.)
>
> Alan Stern suggests intermittent hardware problems.
>
> <https://lists.fedoraproject.org/pipermail/test/2013-October/118402.html>
> (2013 Oct)
>
> Richard Ryniker reports the same problem with a Samsung Book 9 plus
> with an ELAN touchscreen.
>
> <http://marc.info/?l=linux-kernel&m=138299522418665&w=2>
>
> (2013 October)
>
> Kevin Fenzi-2 reports the same problem with a Lenovo Yoga 2 pro with
> an ELAN touchscreen.
>
> Was first thought to be a regression. Instead, it seemed to be
> affected by debugging code. My guess: timing.
>
> <http://marc.info/?l=linux-kernel&m=139012354602664&w=2>
>
> (2014 January)
>
> In the same thread, another victim (Eric) showed up.
>
> <http://forums.gentoo.org/viewtopic-p-7500028.html>
>
> (2013 November)
>
> andretti reports the same problem with a Samsung Ativ Book 9 plus
> and an ELAN touchscreen.
>
> A suggestion was the make the xhci driver a module. Not results
> were reported.
>
> <https://bbs.archlinux.org/viewtopic.php?id=172587>
>
> (2013 November)
>
> eweber reports teh same problem with a Lenovo Yoga 2 pro.
>
> <keithcu.com/wordpress/?p=3270>
>
> (2013 November)
>
> KeithCU mentions briefly that:
>
> My logfile fills up with USB (and other) error messages.
>
> usb 2-7: unable to read config index 0 descriptor/start -71
>
> <http://forums.debian.net/viewtopic.php?f=5&t=111550>
>
> (2014 February)
>
> A new Debian user hits this. Unknown computer with ELAN touchpad.
>
>
> Here are selected sequences of dmesg output from one boot on my system.
> Notice that this process adds over a minute to booting time!
>
> I think that the relevant status numbers are:
>
> #define EPROTO 71 /* Protocol error */
>
> #define ETIMEDOUT 110 /* Connection timed out */
>
> [ 4.210824] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 4.210830] usb 2-7: can't read configurations, error -71
> [ 4.363159] usb 2-7: new full-speed USB device number 5 using xhci_hcd
> [ 6.511501] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 6.511507] usb 2-7: can't read configurations, error -71
> [ 6.714942] usb 2-8: new high-speed USB device number 7 using xhci_hcd
> [ 6.735448] usb 2-8: New USB device found, idVendor=1bcf, idProduct=2c43
> [ 6.735454] usb 2-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> [ 6.735457] usb 2-8: Product: Lenovo EasyCamera
> [ 6.735459] usb 2-8: Manufacturer: J37DCB2PF
> [ 6.993789] usb 2-7: new full-speed USB device number 8 using xhci_hcd
> [ 9.141761] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 9.141767] usb 2-7: can't read configurations, error -71
> [ 9.294483] usb 2-7: new full-speed USB device number 9 using xhci_hcd
> [ 11.442406] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 11.442413] usb 2-7: can't read configurations, error -71
> [ 11.595199] usb 2-7: new full-speed USB device number 10 using xhci_hcd
> [ 13.743377] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 13.743383] usb 2-7: can't read configurations, error -71
> [ 13.895921] usb 2-7: new full-speed USB device number 11 using xhci_hcd
> [ 16.044138] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 16.044145] usb 2-7: can't read configurations, error -71
> [ 16.044167] hub 2-0:1.0: unable to enumerate USB device on port 7
>
> [ 16.330480] usb 2-7: new full-speed USB device number 12 using xhci_hcd
>
> [ 19.500361] IPv6: ADDRCONF(NETDEV_CHANGE): wlp1s0: link becomes ready
> [ 23.475726] usb 2-7: unable to read config index 0 descriptor/start: -110
> [ 23.475733] usb 2-7: can't read configurations, error -110
> [ 23.834556] usb 2-7: new full-speed USB device number 14 using xhci_hcd
> [ 25.982084] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 25.982090] usb 2-7: can't read configurations, error -71
> [ 26.148413] usb 2-7: new full-speed USB device number 15 using xhci_hcd
> [ 28.296921] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 28.296927] usb 2-7: can't read configurations, error -71
> [ 28.463153] usb 2-7: new full-speed USB device number 16 using xhci_hcd
> [ 30.611512] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 30.611518] usb 2-7: can't read configurations, error -71
> [ 30.891225] usb 2-7: new full-speed USB device number 18 using xhci_hcd
> [ 33.039344] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 33.039349] usb 2-7: can't read configurations, error -71
> [ 33.150245] usb 2-7: new full-speed USB device number 19 using xhci_hcd
> [ 35.297560] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 35.297566] usb 2-7: can't read configurations, error -71
> [ 35.463896] usb 2-7: new full-speed USB device number 20 using xhci_hcd
> [ 37.611739] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 37.611745] usb 2-7: can't read configurations, error -71
> [ 37.722912] usb 2-7: new full-speed USB device number 21 using xhci_hcd
> [ 39.870662] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 39.870669] usb 2-7: can't read configurations, error -71
> [ 39.870780] hub 2-0:1.0: unable to enumerate USB device on port 7
> [ 40.128069] usb 2-7: new full-speed USB device number 22 using xhci_hcd
> [ 42.275231] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 42.275236] usb 2-7: can't read configurations, error -71
> [ 42.426898] usb 2-7: new full-speed USB device number 23 using xhci_hcd
> [ 44.573529] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 44.573536] usb 2-7: can't read configurations, error -71
> [ 44.725488] usb 2-7: new full-speed USB device number 24 using xhci_hcd
> [ 46.871558] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 46.871564] usb 2-7: can't read configurations, error -71
> [ 47.024161] usb 2-7: new full-speed USB device number 25 using xhci_hcd
> [ 49.170691] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 49.170697] usb 2-7: can't read configurations, error -71
> [ 49.170763] hub 2-0:1.0: unable to enumerate USB device on port 7
>
> [ 49.457741] usb 2-7: new full-speed USB device number 26 using xhci_hcd
> [ 51.604245] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 51.604252] usb 2-7: can't read configurations, error -71
> [ 51.757410] usb 2-7: new full-speed USB device number 27 using xhci_hcd
> [ 63.897857] usb 2-7: unable to read config index 0 descriptor/start: -110
> [ 63.897864] usb 2-7: can't read configurations, error -110
> [ 64.256685] usb 2-7: new full-speed USB device number 29 using xhci_hcd
> [ 66.402027] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 66.402033] usb 2-7: can't read configurations, error -71
> [ 66.554451] usb 2-7: new full-speed USB device number 30 using xhci_hcd
> [ 68.699773] usb 2-7: unable to read config index 0 descriptor/start: -71
> [ 68.699779] usb 2-7: can't read configurations, error -71
> [ 68.852189] usb 2-7: new full-speed USB device number 31 using xhci_hcd
> [ 75.996377] usb 2-7: unable to read config index 0 descriptor/start: -110
> [ 75.996384] usb 2-7: can't read configurations, error -110
> [ 76.356077] usb 2-7: new full-speed USB device number 33 using xhci_hcd
> [ 76.368398] usb 2-7: New USB device found, idVendor=04f3, idProduct=016f
> [ 76.368404] usb 2-7: New USB device strings: Mfr=4, Product=14, SerialNumber=0
> [ 76.368408] usb 2-7: Product: Touchscreen
> [ 76.368411] usb 2-7: Manufacturer: ELAN
> [ 76.369434] usb 2-7: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes
> [ 76.397653] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb2/2-7/2-7:1.0/input/input13
> [ 76.399634] hid-multitouch 0003:04F3:016F.0002: input,hiddev0,hidraw0: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-7/input0
Thanks,
Johan
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