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From: srinivas pandruvada <srinivas.pandruvada@linux.intel.com>
To: Paul Menzel <pmenzel@molgen.mpg.de>
Cc: Jiri Kosina <jikos@kernel.org>, Even Xu <even.xu@intel.com>,
	Zhang Lixu <lixu.zhang@intel.com>,
	Benjamin Tissoires <benjamin.tissoires@redhat.com>,
	linux-input@vger.kernel.org, LKML <linux-kernel@vger.kernel.org>,
	Dell.Client.Kernel@dell.com
Subject: Re: hid-sensor-hub 001F:8087:0AC2.0002: timeout waiting for response from ISHTP device
Date: Wed, 18 May 2022 12:55:36 -0700	[thread overview]
Message-ID: <8eb29bb9a817c88e2e9a4a76a10e99bf5504a3b5.camel@linux.intel.com> (raw)
In-Reply-To: <82e9a41c-552a-07e2-7caa-a14913cd34f4@molgen.mpg.de>

Hi Paul,

Good news, is that I can get to one 9310 system.

Manufacturer: Dell Inc.
Product Name: XPS 13 9310

I had
"
bios_date:12/10/2020
bios_release:1.2
bios_vendor:Dell Inc.
bios_version:1.2.5
"

Didn't observe any issue with ISH after multiple suspend/resume

Update to the latest available from Dell website

BIOS Information
	Vendor: Dell Inc.
	Version: 3.6.0
	Release Date: 03/17/2022
	

Still no issue.

I am using
5.17.7-200.fc35.x86_64

So suggest to updated to the latest BIOS from Dell website and
reproduce.

Thanks,
Srinivas

On Wed, 2022-05-18 at 20:06 +0200, Paul Menzel wrote:
> Dear Srinivas,
> 
> 
> Am 18.05.22 um 17:39 schrieb srinivas pandruvada:
> 
> > Attached a diff. Please use git apply and build kernel. And attach
> > dmesg. I want to see where did it fail.
> 
> As written, the device is used in production by a user, so I am not 
> sure, if I can get the device to test self-built Linux kernel images
> to 
> debug this issue. It would really be better to get access to such a 
> device from Dell or in some Intel lab.
> 
> 
> Kind regards,
> 
> Paul


  parent reply	other threads:[~2022-05-18 19:55 UTC|newest]

Thread overview: 8+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2022-05-12 15:01 hid-sensor-hub 001F:8087:0AC2.0002: timeout waiting for response from ISHTP device Paul Menzel
2022-05-12 23:07 ` srinivas pandruvada
2022-05-18  4:07   ` Paul Menzel
2022-05-18 15:39     ` srinivas pandruvada
2022-05-18 18:06       ` Paul Menzel
2022-05-18 18:48         ` srinivas pandruvada
2022-05-18 19:55         ` srinivas pandruvada [this message]
2022-06-09 16:43           ` Paul Menzel

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