From mboxrd@z Thu Jan 1 00:00:00 1970 From: "Rafael J. Wysocki" Subject: Re: Reporting bugs and bisection (was: Re: 2.6.25-rc8: FTP transfer errors) Date: Sun, 13 Apr 2008 21:27:57 +0200 Message-ID: <200804132127.58067.rjw@sisk.pl> References: <47FEADCB.7070104@rtr.ca> <20080413184730.GD8474@1wt.eu> <20080413121831.d89dd424.akpm@linux-foundation.org> Mime-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Cc: Willy Tarreau , Tilman Schmidt , Valdis.Kletnieks@vt.edu, Mark Lord , David Miller , jesper.juhl@gmail.com, yoshfuji@linux-ipv6.org, jeff@garzik.org, linux-kernel@vger.kernel.org, netdev@vger.kernel.org To: Andrew Morton Return-path: In-Reply-To: <20080413121831.d89dd424.akpm@linux-foundation.org> Content-Disposition: inline Sender: linux-kernel-owner@vger.kernel.org List-Id: netdev.vger.kernel.org On Sunday, 13 of April 2008, Andrew Morton wrote: > On Sun, 13 Apr 2008 20:47:30 +0200 Willy Tarreau wrote: > > > One other thing which might get confusing/frustrating on the > > user side is that currently, Linux is the *only* product which requires > > the bug reporter to find the fault change > > That's because many (probably most) Linux bugs are dependent upon the > hardware which they run on, and developers cannot reproduce the failure on > their hardware. Other software products don't have that problem. > > > That being said.. four or five years ago, developers would often work > closely with the reporter working out why the reporter's failure was > occurring. Several days of back-and-forth. > > We dont' do that as much nowadays - there's a tendency to > > a) throw the problem back at the reporter, often asking them to bisect. > If the reporter is running a distro kernel (eg: Fedora) then that's > quite hard, and often isn't a think they have knowledge to do. So > they'll just disappear. Or > > b) just ignore the report altogether. IMHO we should try to make that difficult.