From mboxrd@z Thu Jan 1 00:00:00 1970 From: Daniel Axtens Subject: Re: bnxt: card intermittently hanging and dropping link Date: Mon, 20 Aug 2018 08:25:58 +1000 Message-ID: <87in4656yx.fsf@linkitivity.dja.id.au> References: <87o9e26fqj.fsf@linkitivity.dja.id.au> <87lg9665l4.fsf@linkitivity.dja.id.au> Mime-Version: 1.0 Content-Type: text/plain Cc: Netdev , jay.vosburgh@canonical.com To: Michael Chan , Ashwin Thiagarajan , Carl Tung Return-path: Received: from mail-pg1-f171.google.com ([209.85.215.171]:36148 "EHLO mail-pg1-f171.google.com" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S1726451AbeHTBjH (ORCPT ); Sun, 19 Aug 2018 21:39:07 -0400 Received: by mail-pg1-f171.google.com with SMTP id h12-v6so5832496pgs.3 for ; Sun, 19 Aug 2018 15:26:04 -0700 (PDT) In-Reply-To: Sender: netdev-owner@vger.kernel.org List-ID: Hi Michael, >>> The main issue is the TX timeout. >>> ..... >>> >>>> [ 2682.911693] bnxt_en 0000:3b:00.0 eth4: TX timeout detected, starting reset task! >>>> [ 2683.782496] bnxt_en 0000:3b:00.0 eth4: Resp cmpl intr err msg: 0x51 >>>> [ 2683.783061] bnxt_en 0000:3b:00.0 eth4: hwrm_ring_free tx failed. rc:-1 >>>> [ 2684.634557] bnxt_en 0000:3b:00.0 eth4: Resp cmpl intr err msg: 0x51 >>>> [ 2684.635120] bnxt_en 0000:3b:00.0 eth4: hwrm_ring_free tx failed. rc:-1 >>> >>> and it is not recovering. >>> >>> Please provide ethtool -i eth4 which will show the firmware version on >>> the NIC. Let's see if the firmware is too old. >> >> driver: bnxt_en >> version: 1.8.0 >> firmware-version: 20.6.151.0/pkg 20.06.05.11 > > I believe the firmware should be updated. My colleague will contact > you on how to proceed. Thank you very much, I'll follow up with them off-list. Regards, Daniel