[Bug 218305] Ryzen 7 7840HS gets stuck at 544MHz frequency after resuming after unplugging the power cord during sleep

[bugzilla-daemon@kernel.org]

https://bugzilla.kernel.org/show_bug.cgi?id=218305

--- Comment #141 from Petar Vidosavljevic (petar.vidosavljevic@gmail.com) ---
(In reply to Artem S. Tashkinov from comment #140)
> (In reply to Peter Ries from comment #138)
> > Hello, 
> > 
> > I most of the time jsut read/follow this thread as my testing knowledge is
> > limited. For a whilt things seem to have gotten better, but with latest
> > Kernel update on Arch (6.17.2-arch1-1) I now nearly everytime have low CPU
> > frueq 5xx MHz or 1.1 GHz as max. After a normal suspend/resume cycle when
> > plugged!
> > 
> > Have HP 845 G10 and EndeavourOS (Arch) all most up to date.
> > 
> > Just curious if anyone else has this.
> > 
> > I will run my laptop on 6.12 LTS Kernel for a while to see if it gets
> better.
> > 
> > BR and thanks for al the efforts or Mario and the testers :)
> > 
> > 
> > Can we somehow get HP to do "their job"? Write emails, sign letters, ...?
> > 
> > BR
> > Peter
> 
> If you're still under warranty, open a support case and provide all the
> details.
> 
> Even better, call their US business support hotline.

I actually chatted with their regular support about 2-3 weeks ago and they were
no help.  I called on the phone and pretty similar experience.  They asked for
the link to this ticket, but I haven't heard anything from them in the
meantime.  To talk to their "business" support, I imagine you would need a
business contract/warranty in place.

Mario, do you know anyone at HP who can actually get this fixed?

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