platform-driver-x86.vger.kernel.org archive mirror
 help / color / mirror / Atom feed
From: bugzilla-daemon@kernel.org
To: platform-driver-x86@vger.kernel.org
Subject: [Bug 220290] New: Samsung Galaxy Book Pro 360: samsung_laptop module fails to load, keyboard backlight not working
Date: Sat, 28 Jun 2025 14:27:49 +0000	[thread overview]
Message-ID: <bug-220290-215701@https.bugzilla.kernel.org/> (raw)

https://bugzilla.kernel.org/show_bug.cgi?id=220290

            Bug ID: 220290
           Summary: Samsung Galaxy Book Pro 360: samsung_laptop module
                    fails to load, keyboard backlight not working
           Product: Drivers
           Version: 2.5
          Hardware: Intel
                OS: Linux
            Status: NEW
          Severity: normal
          Priority: P3
         Component: Platform_x86
          Assignee: drivers_platform_x86@kernel-bugs.osdl.org
          Reporter: l.delvigo.01@gmail.com
        Regression: No

Created attachment 308328
  --> https://bugzilla.kernel.org/attachment.cgi?id=308328&action=edit
This archive contains diagnostic logs from a Samsung Galaxy Book Pro 360
running Fedora 42 (kernel 6.14.9), intended to help debug the failure of the
samsung_laptop kernel module to load.

I am running Fedora 42 with kernel 6.14.9 on a Samsung Galaxy Book Pro 360
(first generation).

The keyboard backlight is not working and does not appear in /sys/class/leds/.
The Fn keys related to keyboard backlight do not trigger ACPI events either.

Attempting to load the samsung_laptop kernel module fails with:

    modprobe: ERROR: could not insert 'samsung_laptop': No such device

This suggests the device is not supported or not detected correctly by the DMI
table lookup used by the module.

Attached is a tar.gz file with full system diagnostics including:
- dmidecode
- dmesg
- journalctl
- lsmod
- lsusb / lspci
- /sys/firmware/acpi/tables/DSDT if available

Please advise if support for this model can be added or if there's any
workaround.


This archive contains diagnostic logs from a Samsung Galaxy Book Pro 360
running Fedora 42 (kernel 6.14.9)

dmidecode.txt – Full DMI table to verify model identification.

uname.txt – Kernel version.

lsmod.txt – Loaded kernel modules.

dmesg.txt – Kernel boot messages.

journalctl.txt – System journal of the current boot.

dsdt.dat – Raw ACPI DSDT table (if available).

leds.txt – Content of /sys/class/leds/.

lspci.txt – PCI device list.

lsusb.txt – USB device list.

modprobe_output.txt – Error output when attempting to load samsung_laptop
module with force=1.

-- 
You may reply to this email to add a comment.

You are receiving this mail because:
You are watching the assignee of the bug.

             reply	other threads:[~2025-06-28 14:27 UTC|newest]

Thread overview: 3+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2025-06-28 14:27 bugzilla-daemon [this message]
2025-06-30  4:03 ` [Bug 220290] Samsung Galaxy Book Pro 360: samsung_laptop module fails to load, keyboard backlight not working bugzilla-daemon
2025-06-30  4:06 ` bugzilla-daemon

Reply instructions:

You may reply publicly to this message via plain-text email
using any one of the following methods:

* Save the following mbox file, import it into your mail client,
  and reply-to-all from there: mbox

  Avoid top-posting and favor interleaved quoting:
  https://en.wikipedia.org/wiki/Posting_style#Interleaved_style

* Reply using the --to, --cc, and --in-reply-to
  switches of git-send-email(1):

  git send-email \
    --in-reply-to=bug-220290-215701@https.bugzilla.kernel.org/ \
    --to=bugzilla-daemon@kernel.org \
    --cc=platform-driver-x86@vger.kernel.org \
    /path/to/YOUR_REPLY

  https://kernel.org/pub/software/scm/git/docs/git-send-email.html

* If your mail client supports setting the In-Reply-To header
  via mailto: links, try the mailto: link
Be sure your reply has a Subject: header at the top and a blank line before the message body.
This is a public inbox, see mirroring instructions
for how to clone and mirror all data and code used for this inbox;
as well as URLs for NNTP newsgroup(s).