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From: James Bottomley <James.Bottomley@HansenPartnership.com>
To: "Alan Stern" <stern@rowland.harvard.edu>,
	"Jérôme Carretero" <cJ-ko@zougloub.eu>
Cc: Tejun Heo <tj@kernel.org>, Hans de Goede <hdegoede@redhat.com>,
	Jens <jens-bugzilla.kernel.org@spamfreemail.de>,
	Andrey Astafyev <1@246060.ru>, Oliver Neukum <oneukum@suse.com>,
	Greg Kroah-Hartman <gregkh@linuxfoundation.org>,
	linux-usb@vger.kernel.org, linux-scsi@vger.kernel.org
Subject: Re: Seagate External SMR drive USB resets (was: Re: [PATCH] uas: Add US_FL_NO_ATA_1X quirk for one more Seagate device)
Date: Thu, 16 Nov 2017 07:40:08 +0900	[thread overview]
Message-ID: <1510785608.6323.10.camel@HansenPartnership.com> (raw)
In-Reply-To: <Pine.LNX.4.44L0.1711151656350.1363-100000@iolanthe.rowland.org>

On Wed, 2017-11-15 at 17:02 -0500, Alan Stern wrote:
> On Wed, 15 Nov 2017, Jérôme Carretero wrote:
> > >   Because with several of these drives / lots of activity /
> occasional
> > >   issues, it looks like it will be hard to catch (yes I can use
> > > usbmon).
> > > 
> > > - It looks like there is no configurable timeout for USB MSC
> requests.
> > >   Perhaps the device is not responding in time and this is why
> it's
> > >   reset?
> 
> Timeouts are set by the SCSI layer.  I believe they are rather long
> (30 seconds, by default).  Presumably they are configurable, although
> I would have to do some digging to figure out how.

They're in /sys/class/scsi_device/<id>/device/timeout

jejb@bedivere:~> ls -l /sys/class/scsi_device/0\:0\:0\:0/device/timeout
-rw-r--r-- 1 root root 4096 Nov 15 14:37 /sys/class/scsi_device/0:0:0:0/device/timeout
jejb@bedivere:~> cat /sys/class/scsi_device/0\:0\:0\:0/device/timeout
30

You can actually have a udev rule adjust them on a per device id basis.

James

  reply	other threads:[~2017-11-15 22:40 UTC|newest]

Thread overview: 19+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2017-11-10 15:13 [PATCH] uas: Add US_FL_NO_ATA_1X quirk for one more Seagate device Hans de Goede
2017-11-12 21:42 ` Jérôme Carretero
     [not found]   ` <20171112164234.48b5185c-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-13  4:01     ` Andrey Astafyev
2017-11-13  6:14       ` Jérôme Carretero
2017-11-13  6:16         ` Andrey Astafyev
2017-11-13  7:14           ` Jérôme Carretero
     [not found]         ` <20171113011438.458369bf-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-13  9:04           ` Hans de Goede
     [not found]             ` <3d276729-63f7-9727-4a22-55849712439c-H+wXaHxf7aLQT0dZR+AlfA@public.gmane.org>
2017-11-13 17:38               ` Jérôme Carretero
     [not found]                 ` <20171113123814.4e70a498-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-15 21:43                   ` Seagate External SMR drive USB resets (was: Re: [PATCH] uas: Add US_FL_NO_ATA_1X quirk for one more Seagate device) Jérôme Carretero
     [not found]                     ` <20171115164314.74ce972f-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-15 21:49                       ` Jérôme Carretero
     [not found]                         ` <20171115164902.00d1330d-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-15 22:02                           ` Alan Stern
2017-11-15 22:40                             ` James Bottomley [this message]
2017-11-15 23:17                               ` Jérôme Carretero
2017-11-16  4:21                                 ` Seagate External SMR drive USB resets (XHCI transfer error, not timeout) Jérôme Carretero
     [not found]                                   ` <20171115232129.102a1122-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-16 19:42                                     ` Alan Stern
2017-11-17 22:19                                       ` Jérôme Carretero
2017-11-18 16:57                                         ` Alan Stern
2017-11-15 23:27                             ` Seagate External SMR drive USB resets... why? / USB storage debugging Jérôme Carretero
     [not found]                               ` <20171115182708.25b97ebe-WI5o+PA4G9BYumZHjSPV5A@public.gmane.org>
2017-11-15 23:40                                 ` Bart Van Assche

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