No sound on Intel DQ965GF motherboard

No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Thank you, alsa developers, for the prompt resolution of my previous
sound issue with the Thinkpad X61.  Unfortunately, I've now turned up
an apparently different problem on very similar hardware.

Sound doesn't work on my DQ965GF motherboard under Ubuntu 7.10.
Here's what I've found out about it.  I'm writing in hope that someone
on the ALSA devel list can suggest diagnostics to pin down the problem
exactly.

The device has PCI ID [8086:284b] (rev 02).  It is an Intel 82801H.

This appears to be an Ubuntu-specific error.  At
http://www.linuxquestions.org/questions/linux-hardware-18/intel-dq965gf-mobo-front-sound-jacks-not-working-510302/
I found a post implying that at least the rear jacks on the mobo are
active under Fedora Core 6.  I have therefore filed an Ubuntu bug at
https://bugs.launchpad.net/ubuntu/+bug/162410 but seen no response.

This also appears to be a very hardware-configuration-specific error.
I have an Intel HDA audio device on my X61 laptop with PCI ID
[8086:284b] (rev 03), another 82801H, that works just fine under
Ubuntu 7.10 (the alsa version is nominally 1.0.14 but some 1.10.15
fixes, including the right one, were backported).  Note the 03 as
opposed to 02 subrev.

aplay -l, which is supposed to list sound playback devices, returns no
listing on the DQ965GF.  As a check, on the X61 where it works it
returns this:

    card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
      Subdevices: 1/1
      Subdevice #0: subdevice #0

lsmod also returns suggestively different results.  On the laptop, its
output includes this line.

    snd_hda_intel         337192  1

On the DQ965GF, here are the sound device lines:

    snd_hda_intel         337192  0 
    snd_usb_audio          96640  1 
    snd_pcm_oss            50048  0 
    snd_mixer_oss          20096  1 snd_pcm_oss
    snd_pcm                94344  3 snd_hda_intel,snd_usb_audio,snd_pcm_oss
    snd_usb_lib            20352  1 snd_usb_audio
    snd_seq_dummy           5380  0 
    snd_seq_oss            36864  0 
    snd_seq_midi           11008  0 
    snd_seq_midi_event      9984  2 snd_seq_oss,snd_seq_midi
    snd_seq                62496  6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
    snd_timer              27272  2 snd_pcm,snd_seq
    snd_rawmidi            29824  2 snd_usb_lib,snd_seq_midi
    snd_seq_device         10260  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq,snd_rawmidi
    snd_hwdep              12168  1 snd_usb_audio
    snd                    69288  13 snd_hda_intel,snd_usb_audio,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_seq,snd_timer,snd_rawmidi,snd_seq_device,snd_hwdep
    soundcore              10272  1 snd
    snd_page_alloc         12560  2 snd_hda_intel,snd_pcm
    usbcore               161584  8 usbhid,snd_usb_audio,snd_usb_lib,xpad,gspca,ehci_hcd,uhci_hcd

Note that snd_hda_intel has no users and that snd_usb_audio has 1.

On the DQ965GF, the Sound Preferences tab on my Gnome toolbar thinks
the sound device is "USB Device 0x46d:0x8ad (ALsa mixer)".  I don't
know what tool GNOME is running to determine this.

This arch-linux thread gave me some insight:
http://bugs.archlinux.org/task/6617

It appears the snd_usb_audio driver is a red herring, or at least a
separate bug.  I checked, and my dmesg log does indeed say "hda-intel:
no codecs found!" on boot, which suggests that snd_hda_intel is
loading and then failing to initialize properly, accounting for the
usage count of 0.

I tried reverting the kernel patch mentioned in the arch thread (e.g. 
recompiling the snd_hda_intel driver with #define AZX_MAX_CODECS 4)
but this did *not* solve the problem. 

Any suggestions would be appreciated.  I need my music back!
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>

The common argument that crime is caused by poverty is a kind of
slander on the poor.
	-- H. L. Mencken

Re: No sound on Intel DQ965GF motherboard

[Takashi Iwai]

At Fri, 16 Nov 2007 01:10:42 -0500 (EST),
Eric S. Raymond wrote:
> 
> It appears the snd_usb_audio driver is a red herring, or at least a
> separate bug.  I checked, and my dmesg log does indeed say "hda-intel:
> no codecs found!" on boot, which suggests that snd_hda_intel is
> loading and then failing to initialize properly, accounting for the
> usage count of 0.

If you're using 2.6.24-rc* kernel (or did 1.0.15 backports), make sure
that you enabled all CONFIG_SND_HDA_CODEC_* configs.  Some people tend
to reduce options as much as possible although they are suggested as
default=y.


Takashi

Re: No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Takashi Iwai <tiwai@suse.de>:
> If you're using 2.6.24-rc* kernel (or did 1.0.15 backports), make sure
> that you enabled all CONFIG_SND_HDA_CODEC_* configs.  Some people tend
> to reduce options as much as possible although they are suggested as
> default=y.

I'm using 2.6.22, which is the level of the stock Ubuntu 7.10 kernel.
It has only one config symbol matching SND_HDA: CONFIG_SND_HDA_INTEL.
I rebuilt the snd_hda_module from those sources.
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>

Re: No sound on Intel DQ965GF motherboard

[Takashi Iwai]

At Fri, 16 Nov 2007 10:21:17 -0500,
Eric S. Raymond wrote:
> 
> Takashi Iwai <tiwai@suse.de>:
> > If you're using 2.6.24-rc* kernel (or did 1.0.15 backports), make sure
> > that you enabled all CONFIG_SND_HDA_CODEC_* configs.  Some people tend
> > to reduce options as much as possible although they are suggested as
> > default=y.
> 
> I'm using 2.6.22, which is the level of the stock Ubuntu 7.10 kernel.
> It has only one config symbol matching SND_HDA: CONFIG_SND_HDA_INTEL.
> I rebuilt the snd_hda_module from those sources.

OK, 2.6.22 should be fine.
But how did you build at all?  Did you copy alsa-driver 1.0.15 code to
2.6.22 kernel tree, or built properly from alsa-driver tree
(configure, make)?

The former case won't work (unless you do very carefully).


Takashi

Re: No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Takashi Iwai <tiwai@suse.de>:
> OK, 2.6.22 should be fine.
> But how did you build at all?  Did you copy alsa-driver 1.0.15 code to
> 2.6.22 kernel tree, or built properly from alsa-driver tree
> (configure, make)?

I did the latter, this morning.
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>

Re: No sound on Intel DQ965GF motherboard

[Tim Gardner]

Eric S. Raymond wrote:
> Takashi Iwai <tiwai@suse.de>:
>> If you're using 2.6.24-rc* kernel (or did 1.0.15 backports), make sure
>> that you enabled all CONFIG_SND_HDA_CODEC_* configs.  Some people tend
>> to reduce options as much as possible although they are suggested as
>> default=y.
> 
> I'm using 2.6.22, which is the level of the stock Ubuntu 7.10 kernel.
> It has only one config symbol matching SND_HDA: CONFIG_SND_HDA_INTEL.
> I rebuilt the snd_hda_module from those sources.

I'm working on getting linux-backports-modules-2.6.22_2.6.22-14.11
uploaded today which will update your Ubuntu 7.10 ALSA drivers to
1.0.15. Look for it to appear in the repo sometime over the weekend (if
all goes well).

-- 
Tim Gardner tim.gardner@ubuntu.com

Re: No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Tim Gardner <tim.gardner@canonical.com>:
> I'm working on getting linux-backports-modules-2.6.22_2.6.22-14.11
> uploaded today which will update your Ubuntu 7.10 ALSA drivers to
> 1.0.15. Look for it to appear in the repo sometime over the weekend (if
> all goes well).

Thanks.  I do have backports enabled; if this solves the problem I'll
so inform the list.
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>

Re: No sound on Intel DQ965GF motherboard

[Tim Gardner]

Tim Gardner wrote:
> Eric S. Raymond wrote:
>> Takashi Iwai <tiwai@suse.de>:
>>> If you're using 2.6.24-rc* kernel (or did 1.0.15 backports), make sure
>>> that you enabled all CONFIG_SND_HDA_CODEC_* configs.  Some people tend
>>> to reduce options as much as possible although they are suggested as
>>> default=y.
>> I'm using 2.6.22, which is the level of the stock Ubuntu 7.10 kernel.
>> It has only one config symbol matching SND_HDA: CONFIG_SND_HDA_INTEL.
>> I rebuilt the snd_hda_module from those sources.
> 
> I'm working on getting linux-backports-modules-2.6.22_2.6.22-14.11
> uploaded today which will update your Ubuntu 7.10 ALSA drivers to
> 1.0.15. Look for it to appear in the repo sometime over the weekend (if
> all goes well).
> 

The build didn't happen over the weekend as I promised. In the meantime
one of our sales force guys has an X61. He said he was able to solve his
issues from the info in http://ubuntuforums.org/showthread.php?t=587394

I hope I'm correct in remembering you have an X61.

rtg
-- 
Tim Gardner tim.gardner@ubuntu.com

Re: No sound on Intel DQ965GF motherboard

[Tobin Davis]

Interesting that you would post a link to one of my responses on
linuxquestions.org.

I still have my DP965LT, and I usually update my audio driver whenever
there is a significant change to the tip for my specific audio codec.
Couple of things to check.  First, is the audio disabled in bios?  Does
audio work if you use the latest daily snapshot of alsa-driver from
ftp://ftp.suse.com/pub/projects/alsa/snapshot/driver/ ?

If either of these fixes the issue, then it is definitely an Ubuntu
issue.  This doesn't surprise me, as they have pre-production patches in
their sound driver from Intel.  These patches may be contributing to the
issue (I haven't verified yet).

Also, if this doesn't fix the problem, can you send a link generated
from running http://bulletproof.servebeer.com/alsa/scripts/alsa-info.sh
It has a lot of detailed information about your audio configuration.

I looked at the driver code, and your specific system is listed (I
should know - I added it 8/2006).

Tobin

On Fri, 2007-11-16 at 01:10 -0500, Eric S. Raymond wrote:

> Thank you, alsa developers, for the prompt resolution of my previous
> sound issue with the Thinkpad X61.  Unfortunately, I've now turned up
> an apparently different problem on very similar hardware.
> 
> Sound doesn't work on my DQ965GF motherboard under Ubuntu 7.10.
> Here's what I've found out about it.  I'm writing in hope that someone
> on the ALSA devel list can suggest diagnostics to pin down the problem
> exactly.
> 
> The device has PCI ID [8086:284b] (rev 02).  It is an Intel 82801H.
> 
> This appears to be an Ubuntu-specific error.  At
> http://www.linuxquestions.org/questions/linux-hardware-18/intel-dq965gf-mobo-front-sound-jacks-not-working-510302/
> I found a post implying that at least the rear jacks on the mobo are
> active under Fedora Core 6.  I have therefore filed an Ubuntu bug at
> https://bugs.launchpad.net/ubuntu/+bug/162410 but seen no response.
> 
> This also appears to be a very hardware-configuration-specific error.
> I have an Intel HDA audio device on my X61 laptop with PCI ID
> [8086:284b] (rev 03), another 82801H, that works just fine under
> Ubuntu 7.10 (the alsa version is nominally 1.0.14 but some 1.10.15
> fixes, including the right one, were backported).  Note the 03 as
> opposed to 02 subrev.
> 
> aplay -l, which is supposed to list sound playback devices, returns no
> listing on the DQ965GF.  As a check, on the X61 where it works it
> returns this:
> 
>     card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
>       Subdevices: 1/1
>       Subdevice #0: subdevice #0
> 
> lsmod also returns suggestively different results.  On the laptop, its
> output includes this line.
> 
>     snd_hda_intel         337192  1
> 
> On the DQ965GF, here are the sound device lines:
> 
>     snd_hda_intel         337192  0 
>     snd_usb_audio          96640  1 
>     snd_pcm_oss            50048  0 
>     snd_mixer_oss          20096  1 snd_pcm_oss
>     snd_pcm                94344  3 snd_hda_intel,snd_usb_audio,snd_pcm_oss
>     snd_usb_lib            20352  1 snd_usb_audio
>     snd_seq_dummy           5380  0 
>     snd_seq_oss            36864  0 
>     snd_seq_midi           11008  0 
>     snd_seq_midi_event      9984  2 snd_seq_oss,snd_seq_midi
>     snd_seq                62496  6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
>     snd_timer              27272  2 snd_pcm,snd_seq
>     snd_rawmidi            29824  2 snd_usb_lib,snd_seq_midi
>     snd_seq_device         10260  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq,snd_rawmidi
>     snd_hwdep              12168  1 snd_usb_audio
>     snd                    69288  13 snd_hda_intel,snd_usb_audio,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_seq,snd_timer,snd_rawmidi,snd_seq_device,snd_hwdep
>     soundcore              10272  1 snd
>     snd_page_alloc         12560  2 snd_hda_intel,snd_pcm
>     usbcore               161584  8 usbhid,snd_usb_audio,snd_usb_lib,xpad,gspca,ehci_hcd,uhci_hcd
> 
> Note that snd_hda_intel has no users and that snd_usb_audio has 1.
> 
> On the DQ965GF, the Sound Preferences tab on my Gnome toolbar thinks
> the sound device is "USB Device 0x46d:0x8ad (ALsa mixer)".  I don't
> know what tool GNOME is running to determine this.
> 
> This arch-linux thread gave me some insight:
> http://bugs.archlinux.org/task/6617
> 
> It appears the snd_usb_audio driver is a red herring, or at least a
> separate bug.  I checked, and my dmesg log does indeed say "hda-intel:
> no codecs found!" on boot, which suggests that snd_hda_intel is
> loading and then failing to initialize properly, accounting for the
> usage count of 0.
> 
> I tried reverting the kernel patch mentioned in the arch thread (e.g. 
> recompiling the snd_hda_intel driver with #define AZX_MAX_CODECS 4)
> but this did *not* solve the problem. 
> 
> Any suggestions would be appreciated.  I need my music back!

-- 
Tobin Davis  


I call them as I see them.  If I can't see them, I make them up.
		-- Biff Barf

Re: No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Tobin Davis <tdavis@dsl-only.net>:
> Interesting that you would post a link to one of my responses on
> linuxquestions.org.

Ah, you must be GrueMaster, then.
 
> I still have my DP965LT, and I usually update my audio driver whenever
> there is a significant change to the tip for my specific audio codec.
> Couple of things to check.  First, is the audio disabled in bios?

No.  I checked, audio is enabled.

>                                                      Does
> audio work if you use the latest daily snapshot of alsa-driver from
> ftp://ftp.suse.com/pub/projects/alsa/snapshot/driver/ ?

No.  Installing these changes the problem; the "no codecs" message
goes away, but snd_hda_intel no longer appears in the output of lsmod.
Grepping the dmesg output yields these messages:

[   37.951029] snd_hda_intel: disagrees about version of symbol snd_ctl_add
[   37.951033] snd_hda_intel: Unknown symbol snd_ctl_add
[   37.951070] snd_hda_intel: disagrees about version of symbol snd_pcm_new
[   37.951073] snd_hda_intel: Unknown symbol snd_pcm_new
[   37.951110] snd_hda_intel: disagrees about version of symbol snd_pcm_limit_hw_rates
[   37.951113] snd_hda_intel: Unknown symbol snd_pcm_limit_hw_rates
[   37.951146] snd_hda_intel: disagrees about version of symbol snd_card_register
[   37.951148] snd_hda_intel: Unknown symbol snd_card_register
[   37.951187] snd_hda_intel: disagrees about version of symbol snd_card_free
[   37.951188] snd_hda_intel: Unknown symbol snd_card_free
[   37.951209] snd_hda_intel: disagrees about version of symbol snd_pcm_lib_preallocate_pages_for_all
[   37.951211] snd_hda_intel: Unknown symbol snd_pcm_lib_preallocate_pages_for_all
[   37.951234] snd_hda_intel: disagrees about version of symbol snd_card_proc_new
[   37.951235] snd_hda_intel: Unknown symbol snd_card_proc_new
[   37.951315] snd_hda_intel: disagrees about version of symbol snd_ctl_find_id
[   37.951317] snd_hda_intel: Unknown symbol snd_ctl_find_id
[   37.951375] snd_hda_intel: disagrees about version of symbol snd_ctl_new1
[   37.951376] snd_hda_intel: Unknown symbol snd_ctl_new1
[   37.951424] snd_hda_intel: disagrees about version of symbol snd_component_add
[   37.951426] snd_hda_intel: Unknown symbol snd_component_add
[   37.951452] snd_hda_intel: disagrees about version of symbol snd_card_new
[   37.951454] snd_hda_intel: Unknown symbol snd_card_new
[   37.951500] snd_hda_intel: disagrees about version of symbol snd_pcm_lib_malloc_pages
[   37.951502] snd_hda_intel: Unknown symbol snd_pcm_lib_malloc_pages
[   37.951530] snd_hda_intel: disagrees about version of symbol snd_pcm_lib_ioctl
[   37.951532] snd_hda_intel: Unknown symbol snd_pcm_lib_ioctl
[   37.951555] snd_hda_intel: disagrees about version of symbol snd_pcm_lib_free_pages
[   37.951557] snd_hda_intel: Unknown symbol snd_pcm_lib_free_pages
[   37.951591] snd_hda_intel: Unknown symbol snd_ctl_elem_read
[   37.951622] snd_hda_intel: Unknown symbol snd_ctl_elem_write
[   37.951641] snd_hda_intel: disagrees about version of symbol snd_pcm_set_ops
[   37.951643] snd_hda_intel: Unknown symbol snd_pcm_set_ops
[   37.951669] snd_hda_intel: disagrees about version of symbol snd_pcm_hw_constraint_list
[   37.951671] snd_hda_intel: Unknown symbol snd_pcm_hw_constraint_list
[   37.951700] snd_hda_intel: disagrees about version of symbol snd_device_new
[   37.951702] snd_hda_intel: Unknown symbol snd_device_new
[   37.951735] snd_hda_intel: disagrees about version of symbol snd_pcm_suspend_all
[   37.951736] snd_hda_intel: Unknown symbol snd_pcm_suspend_all
[   37.951767] snd_hda_intel: disagrees about version of symbol snd_card_disconnect
[   37.951769] snd_hda_intel: Unknown symbol snd_card_disconnect
[   37.951789] snd_hda_intel: disagrees about version of symbol snd_pcm_hw_constraint_integer
[   37.951791] snd_hda_intel: Unknown symbol snd_pcm_hw_constraint_integer
[   37.951897] snd_hda_intel: disagrees about version of symbol snd_pcm_period_elapsed
[   37.951898] snd_hda_intel: Unknown symbol snd_pcm_period_elapsed
[   37.951917] snd_hda_intel: disagrees about version of symbol snd_pcm_hw_constraint_step
[   37.951919] snd_hda_intel: Unknown symbol snd_pcm_hw_constraint_step

This may just mean I fluffed the installation, but there is nothing in the
install file to clue me in about how.

> Also, if this doesn't fix the problem, can you send a link generated
> from running http://bulletproof.servebeer.com/alsa/scripts/alsa-info.sh
> It has a lot of detailed information about your audio configuration.

http://pastebin.ca/777163
 
> I looked at the driver code, and your specific system is listed (I
> should know - I added it 8/2006).

If it would help, I'd be willing to create a guest account on the machine 
for you and work with you in real-time to resolve the problem.  You can't hear
my speakers, of course, but I strongly suspect that if we could get the
driver and its codecs to load properly the rest would just be a matter of
making sure they're plugged in.
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>

Re: No sound on Intel DQ965GF motherboard

[Takashi Iwai]

At Fri, 16 Nov 2007 11:16:19 -0500,
Eric S. Raymond wrote:
> >                                                      Does
> > audio work if you use the latest daily snapshot of alsa-driver from
> > ftp://ftp.suse.com/pub/projects/alsa/snapshot/driver/ ?
> 
> No.  Installing these changes the problem; the "no codecs" message
> goes away, but snd_hda_intel no longer appears in the output of lsmod.
> Grepping the dmesg output yields these messages:
> 
> [   37.951029] snd_hda_intel: disagrees about version of symbol snd_ctl_add
> [   37.951033] snd_hda_intel: Unknown symbol snd_ctl_add

In most cases, the problem will be gone after unloading all snd*
modules and ac97* modules once, then reload the again.  alsasound init
script sometimes doesn't do that correctly (depending on distro).


Takashi

Re: No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Takashi Iwai <tiwai@suse.de>:
> In most cases, the problem will be gone after unloading all snd*
> modules and ac97* modules once, then reload the again.  alsasound init
> script sometimes doesn't do that correctly (depending on distro).

I'll try again when the Ubuntu backports packages get updated, thanks.
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>

Re: No sound on Intel DQ965GF motherboard

[Maxim Levitsky]

On 11/16/07, Eric S. Raymond <esr@snark.thyrsus.com> wrote:
> Thank you, alsa developers, for the prompt resolution of my previous
> sound issue with the Thinkpad X61.  Unfortunately, I've now turned up
> an apparently different problem on very similar hardware.
>
> Sound doesn't work on my DQ965GF motherboard under Ubuntu 7.10.
> Here's what I've found out about it.  I'm writing in hope that someone
> on the ALSA devel list can suggest diagnostics to pin down the problem
> exactly.
>
> The device has PCI ID [8086:284b] (rev 02).  It is an Intel 82801H.

According to intel site this board has a STAC9227 the same audio codec I have
on my intel DG965RY

Does 2.6.23 work for you?

Accidentally I introduced a error in this driver thus very similar to
yours issue
was present on few systems.
It is fixed in 2.6.24-rc1
So, what kernel fails?

Can you try 2.6.24-rc2

Best regards,
       Maxim Levitsky

PS:
I don't have the DG965RY motherboard temporarely since it decided
to break, thus I am waiting for replacement board, and can't use
my new PC :-(

Re: No sound on Intel DQ965GF motherboard

[Eric S. Raymond]

Maxim Levitsky <maximlevitsky@gmail.com>:
> Can you try 2.6.24-rc2

That may be the next step, but since 2.6.22 is known to work with this
audio chip on my X61 I'd rather not introduce another variable yet.
Let's see if my diagnostic sequence with Tobin Davis gets us anywhere,
first.
-- 
		<a href="http://www.catb.org/~esr/">Eric S. Raymond</a>