* Re: EHCI_HCD resets cause USB disks to fail - caused by CPU C-states.
2009-09-18 18:46 ` Alan Stern
@ 2009-09-19 9:51 ` Jan Holst Jensen
2009-09-19 12:45 ` Jan Holst Jensen
2009-09-19 12:45 ` Jan Holst Jensen
2 siblings, 0 replies; 5+ messages in thread
From: Jan Holst Jensen @ 2009-09-19 9:51 UTC (permalink / raw)
To: Alan Stern; +Cc: linux-acpi, Linux-pm mailing list, USB list
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Alan Stern wrote:
> [Adding CC's, since this is a CPU power management issue just as much
> as a USB issue.]
>
> On Fri, 18 Sep 2009, Jan Holst Jensen wrote:
>
>
>> Hi.
>>
>> I recently had severe problems with a new PC. When attaching an external
>> USB disk I would see USB resets once in a while in /var/log/messages and
>> after another while the disk would disconnect and data would be lost.
>> Like this
>>
>> Sep 13 13:30:56 rumleskaft kernel: [164642.760290] usb 1-5: reset high
>> speed USB device using ehci_hcd and address 3
>> [repeated a number of times]
>> Sep 13 13:31:17 rumleskaft kernel: [164663.430421] sd 2:0:0:0: Device
>> offlined - not ready after error recovery
>> Sep 13 13:31:17 rumleskaft kernel: [164663.430459] sd 2:0:0:0: [sdb]
>> Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK,SUGGEST_OK
>> Sep 13 13:31:17 rumleskaft kernel: [164663.436193] usb 1-5: USB
>> disconnect, address 3
>> Sep 13 13:31:17 rumleskaft kernel: [164663.436446] sd 2:0:0:0: [sdb]
>> Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
>> Sep 13 13:31:17 rumleskaft kernel: [164663.437711] lost page write due
>> to I/O error on sdb2
>> Sep 13 13:31:17 rumleskaft kernel: [164663.454184] lost page write due
>> to I/O error on sdb2
>>
>> On my machine I found that disabling CPU C-states and forcing "GV3 only"
>> solved the problem completely. So in some cases it would seem that CPU
>> power management is causing timing issues (?). Can this be fixed in the
>> USB driver layer or does it take cooperation from the kernel's CPU power
>> management - or perhaps a combination of both ?
>>
>> You can read more details about my issue at
>>
>> http://www.fit-pc2.com/forum/viewtopic.php?f=26&t=851
>>
>> Cheers
>> -- Jan Holst Jensen, Denmark
>>
>
> For what it's worth, I haven't heard of anything like this before and I
> have no idea what the answers are. My guess is that a hardware bug is
> responsible for the misbehavior while in higher C states.
>
> Alan Stern
>
Could be. Hardware info for my system can be found at
http://www.jan-holst.dk/linux-usb/sysconfig.txt. It is the output of
/proc/version, /etc/issue and lshw.
-- Jan
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^ permalink raw reply [flat|nested] 5+ messages in thread
* Re: EHCI_HCD resets cause USB disks to fail - caused by CPU C-states.
2009-09-18 18:46 ` Alan Stern
2009-09-19 9:51 ` Jan Holst Jensen
@ 2009-09-19 12:45 ` Jan Holst Jensen
2009-09-19 12:45 ` Jan Holst Jensen
2 siblings, 0 replies; 5+ messages in thread
From: Jan Holst Jensen @ 2009-09-19 12:45 UTC (permalink / raw)
To: Alan Stern; +Cc: linux-acpi, Linux-pm mailing list, USB list
Sorry - posted first as text + HTML. Re-posting as plain text.
Alan Stern wrote:
> [Adding CC's, since this is a CPU power management issue just as much
> as a USB issue.]
>
> On Fri, 18 Sep 2009, Jan Holst Jensen wrote:
>
>
>> Hi.
>>
>> I recently had severe problems with a new PC. When attaching an external
>> USB disk I would see USB resets once in a while in /var/log/messages and
>> after another while the disk would disconnect and data would be lost.
>> Like this
>>
>> Sep 13 13:30:56 rumleskaft kernel: [164642.760290] usb 1-5: reset high
>> speed USB device using ehci_hcd and address 3
>> [repeated a number of times]
>> Sep 13 13:31:17 rumleskaft kernel: [164663.430421] sd 2:0:0:0: Device
>> offlined - not ready after error recovery
>> Sep 13 13:31:17 rumleskaft kernel: [164663.430459] sd 2:0:0:0: [sdb]
>> Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK,SUGGEST_OK
>> Sep 13 13:31:17 rumleskaft kernel: [164663.436193] usb 1-5: USB
>> disconnect, address 3
>> Sep 13 13:31:17 rumleskaft kernel: [164663.436446] sd 2:0:0:0: [sdb]
>> Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
>> Sep 13 13:31:17 rumleskaft kernel: [164663.437711] lost page write due
>> to I/O error on sdb2
>> Sep 13 13:31:17 rumleskaft kernel: [164663.454184] lost page write due
>> to I/O error on sdb2
>>
>> On my machine I found that disabling CPU C-states and forcing "GV3 only"
>> solved the problem completely. So in some cases it would seem that CPU
>> power management is causing timing issues (?). Can this be fixed in the
>> USB driver layer or does it take cooperation from the kernel's CPU power
>> management - or perhaps a combination of both ?
>>
>> You can read more details about my issue at
>>
>> http://www.fit-pc2.com/forum/viewtopic.php?f=26&t=851
>>
>> Cheers
>> -- Jan Holst Jensen, Denmark
>>
>
> For what it's worth, I haven't heard of anything like this before and I
> have no idea what the answers are. My guess is that a hardware bug is
> responsible for the misbehavior while in higher C states.
>
> Alan Stern
>
Could be. Hardware info for my system can be found at
http://www.jan-holst.dk/linux-usb/sysconfig.txt. It is the output of
/proc/version, /etc/issue and lshw.
-- Jan
^ permalink raw reply [flat|nested] 5+ messages in thread
* Re: EHCI_HCD resets cause USB disks to fail - caused by CPU C-states.
2009-09-18 18:46 ` Alan Stern
2009-09-19 9:51 ` Jan Holst Jensen
2009-09-19 12:45 ` Jan Holst Jensen
@ 2009-09-19 12:45 ` Jan Holst Jensen
2 siblings, 0 replies; 5+ messages in thread
From: Jan Holst Jensen @ 2009-09-19 12:45 UTC (permalink / raw)
To: Alan Stern; +Cc: USB list, linux-acpi, Linux-pm mailing list
Sorry - posted first as text + HTML. Re-posting as plain text.
Alan Stern wrote:
> [Adding CC's, since this is a CPU power management issue just as much
> as a USB issue.]
>
> On Fri, 18 Sep 2009, Jan Holst Jensen wrote:
>
>
>> Hi.
>>
>> I recently had severe problems with a new PC. When attaching an external
>> USB disk I would see USB resets once in a while in /var/log/messages and
>> after another while the disk would disconnect and data would be lost.
>> Like this
>>
>> Sep 13 13:30:56 rumleskaft kernel: [164642.760290] usb 1-5: reset high
>> speed USB device using ehci_hcd and address 3
>> [repeated a number of times]
>> Sep 13 13:31:17 rumleskaft kernel: [164663.430421] sd 2:0:0:0: Device
>> offlined - not ready after error recovery
>> Sep 13 13:31:17 rumleskaft kernel: [164663.430459] sd 2:0:0:0: [sdb]
>> Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK,SUGGEST_OK
>> Sep 13 13:31:17 rumleskaft kernel: [164663.436193] usb 1-5: USB
>> disconnect, address 3
>> Sep 13 13:31:17 rumleskaft kernel: [164663.436446] sd 2:0:0:0: [sdb]
>> Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
>> Sep 13 13:31:17 rumleskaft kernel: [164663.437711] lost page write due
>> to I/O error on sdb2
>> Sep 13 13:31:17 rumleskaft kernel: [164663.454184] lost page write due
>> to I/O error on sdb2
>>
>> On my machine I found that disabling CPU C-states and forcing "GV3 only"
>> solved the problem completely. So in some cases it would seem that CPU
>> power management is causing timing issues (?). Can this be fixed in the
>> USB driver layer or does it take cooperation from the kernel's CPU power
>> management - or perhaps a combination of both ?
>>
>> You can read more details about my issue at
>>
>> http://www.fit-pc2.com/forum/viewtopic.php?f=26&t=851
>>
>> Cheers
>> -- Jan Holst Jensen, Denmark
>>
>
> For what it's worth, I haven't heard of anything like this before and I
> have no idea what the answers are. My guess is that a hardware bug is
> responsible for the misbehavior while in higher C states.
>
> Alan Stern
>
Could be. Hardware info for my system can be found at
http://www.jan-holst.dk/linux-usb/sysconfig.txt. It is the output of
/proc/version, /etc/issue and lshw.
-- Jan
^ permalink raw reply [flat|nested] 5+ messages in thread