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* Blank DVD is not detected / cannot burn
@ 2010-09-14 11:27 Lee Jones
  2010-09-14 12:18 ` James Bottomley
  0 siblings, 1 reply; 4+ messages in thread
From: Lee Jones @ 2010-09-14 11:27 UTC (permalink / raw)
  To: linux-scsi

A bug as been reported me to where some DVD-RW drives are unable to detect blank DVDs. Apparently this is a regression issue, as the reporting user is insisting that they used to be able to burn DVDs using the same hardware.

The reporting user provided this dmesg output. I believe they tried a few different disks to gain this response.

I am pasting dmesg output from these attempts:
[ 3563.989601] sr 5:0:1:0: [sr0] Unhandled sense code
[ 3563.989606] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3563.989609] sr 5:0:1:0: [sr0] Sense Key : Medium Error [current]
[ 3563.989614] sr 5:0:1:0: [sr0] ASC=0x10 <<vendor>> ASCQ=0x90
[ 3563.989621] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 05 6f 60 00 00 02 00
[ 3563.989629] end_request: I/O error, dev sr0, sector 1424768
[ 3563.989633] quiet_error: 3 callbacks suppressed
[ 3563.989636] Buffer I/O error on device sr0, logical block 178096
[ 3607.084661] sr 5:0:1:0: [sr0] Device not ready
[ 3607.084665] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.084669] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.084673] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.084677] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.084685] end_request: I/O error, dev sr0, sector 120
[ 3607.084690] Buffer I/O error on device sr0, logical block 15
[ 3607.090021] sr 5:0:1:0: [sr0] Device not ready
[ 3607.090023] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.090026] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.090029] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.090032] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.090039] end_request: I/O error, dev sr0, sector 120
[ 3607.090042] Buffer I/O error on device sr0, logical block 15
[ 3607.095382] sr 5:0:1:0: [sr0] Device not ready
[ 3607.095384] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.095387] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.095390] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.095393] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.095400] end_request: I/O error, dev sr0, sector 120
[ 3607.095403] Buffer I/O error on device sr0, logical block 15
[ 3607.099609] sr 5:0:1:0: [sr0] Device not ready
[ 3607.099613] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.099617] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.099620] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.099624] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.099632] end_request: I/O error, dev sr0, sector 120
[ 3607.099636] Buffer I/O error on device sr0, logical block 15
[ 3607.104870] sr 5:0:1:0: [sr0] Device not ready
[ 3607.104872] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.104875] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.104878] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.104882] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.104889] end_request: I/O error, dev sr0, sector 120
[ 3607.104892] Buffer I/O error on device sr0, logical block 15
[ 3607.111000] sr 5:0:1:0: [sr0] Device not ready
[ 3607.111006] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.111010] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.111014] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.111021] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.111028] end_request: I/O error, dev sr0, sector 120
[ 3607.111033] Buffer I/O error on device sr0, logical block 15
[ 3607.116389] sr 5:0:1:0: [sr0] Device not ready
[ 3607.116391] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3607.116394] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
[ 3607.116398] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
[ 3607.116401] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
[ 3607.116408] end_request: I/O error, dev sr0, sector 120
[ 3607.116410] Buffer I/O error on device sr0, logical block 15
[ 3635.494275] sr 5:0:1:0: [sr0] Unhandled sense code
[ 3635.494279] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3635.494283] sr 5:0:1:0: [sr0] Sense Key : Medium Error [current]
[ 3635.494287] sr 5:0:1:0: [sr0] ASC=0x10 <<vendor>> ASCQ=0x90
[ 3635.494293] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 05 6f 60 00 00 02 00
[ 3635.494301] end_request: I/O error, dev sr0, sector 1424768
[ 3635.494307] Buffer I/O error on device sr0, logical block 178096
[ 3647.817487] ISO 9660 Extensions: Microsoft Joliet Level 3
[ 3648.020437] ISO 9660 Extensions: RRIP_1991A
[ 3791.322659] cdrom: This disc doesn't have any tracks I recognize!

The same user later reported the following log messages:

[ 3912.648032] Clocksource tsc unstable (delta = -231260494 ns)
[ 4306.359731] cdrom: This disc doesn't have any tracks I recognize!

Two of the users were kind enough to provide qpxtool print screens:
http://launchpadlibrarian.net/54734405/qpxtool-drive.jpg
http://launchpadlibrarian.net/54788615/qpxtool-screenshot.png

Any help, or pointers in the right direction would be appreciated.

Kind regards,
Lee

^ permalink raw reply	[flat|nested] 4+ messages in thread

* Re: Blank DVD is not detected / cannot burn
  2010-09-14 11:27 Blank DVD is not detected / cannot burn Lee Jones
@ 2010-09-14 12:18 ` James Bottomley
       [not found]   ` <4C8F6C2D.4070200@canonical.com>
  0 siblings, 1 reply; 4+ messages in thread
From: James Bottomley @ 2010-09-14 12:18 UTC (permalink / raw)
  To: Lee Jones; +Cc: linux-scsi

On Tue, 2010-09-14 at 12:27 +0100, Lee Jones wrote:
> A bug as been reported me to where some DVD-RW drives are unable to
> detect blank DVDs. Apparently this is a regression issue, as the
> reporting user is insisting that they used to be able to burn DVDs
> using the same hardware.
> 
> The reporting user provided this dmesg output. I believe they tried a
> few different disks to gain this response.

You neglected to say what kernel?  I assume 2.6.35

> I am pasting dmesg output from these attempts:
> [ 3563.989601] sr 5:0:1:0: [sr0] Unhandled sense code
> [ 3563.989606] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [ 3563.989609] sr 5:0:1:0: [sr0] Sense Key : Medium Error [current]
> [ 3563.989614] sr 5:0:1:0: [sr0] ASC=0x10 <<vendor>> ASCQ=0x90
> [ 3563.989621] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 05 6f 60 00 00 02 00
> [ 3563.989629] end_request: I/O error, dev sr0, sector 1424768
> [ 3563.989633] quiet_error: 3 callbacks suppressed
> [ 3563.989636] Buffer I/O error on device sr0, logical block 178096
> [ 3607.084661] sr 5:0:1:0: [sr0] Device not ready
> [ 3607.084665] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [ 3607.084669] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
> [ 3607.084673] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
> [ 3607.084677] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
> [ 3607.084685] end_request: I/O error, dev sr0, sector 120
> [ 3607.084690] Buffer I/O error on device sr0, logical block 15
> [ 3607.090021] sr 5:0:1:0: [sr0] Device not ready
> [ 3607.090023] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [ 3607.090026] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
> [ 3607.090029] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
> [ 3607.090032] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
> [ 3607.090039] end_request: I/O error, dev sr0, sector 120

So these are all direct pass throughs.  That likely means the problem is
in the setup on the burner.  If there's some filesystem above this,
there was a Read/Write flag error in blk_rq_map_kern ... but that was
introduced in 2.6.36-rc1.

The only recent changes to sr were the BLK pushdown and they were post
2.6.35.

James



^ permalink raw reply	[flat|nested] 4+ messages in thread

* Re: Blank DVD is not detected / cannot burn
       [not found]   ` <4C8F6C2D.4070200@canonical.com>
@ 2010-09-14 12:40     ` James Bottomley
  2010-09-14 14:47       ` Lee Jones
  0 siblings, 1 reply; 4+ messages in thread
From: James Bottomley @ 2010-09-14 12:40 UTC (permalink / raw)
  To: Lee Jones; +Cc: linux-scsi

linux-scsi cc re-added, please don't drop ... others may know more than
me.

On Tue, 2010-09-14 at 13:35 +0100, Lee Jones wrote:
> On 14/09/10 13:18, James Bottomley wrote:
> > On Tue, 2010-09-14 at 12:27 +0100, Lee Jones wrote:
> >> A bug as been reported me to where some DVD-RW drives are unable to
> >> detect blank DVDs. Apparently this is a regression issue, as the
> >> reporting user is insisting that they used to be able to burn DVDs
> >> using the same hardware.
> >>
> >> The reporting user provided this dmesg output. I believe they tried a
> >> few different disks to gain this response.
> > 
> > You neglected to say what kernel?  I assume 2.6.35
> 
> The same results have been seen in 2.6.32 and 2.6.35.

OK, I'd still lay better odds on a burner program problem ... but since
it's so old, a bisection is likely needed.  Which kernel actually
worked?

James


> >> I am pasting dmesg output from these attempts:
> >> [ 3563.989601] sr 5:0:1:0: [sr0] Unhandled sense code
> >> [ 3563.989606] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> >> [ 3563.989609] sr 5:0:1:0: [sr0] Sense Key : Medium Error [current]
> >> [ 3563.989614] sr 5:0:1:0: [sr0] ASC=0x10 <<vendor>> ASCQ=0x90
> >> [ 3563.989621] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 05 6f 60 00 00 02 00
> >> [ 3563.989629] end_request: I/O error, dev sr0, sector 1424768
> >> [ 3563.989633] quiet_error: 3 callbacks suppressed
> >> [ 3563.989636] Buffer I/O error on device sr0, logical block 178096
> >> [ 3607.084661] sr 5:0:1:0: [sr0] Device not ready
> >> [ 3607.084665] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> >> [ 3607.084669] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
> >> [ 3607.084673] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
> >> [ 3607.084677] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
> >> [ 3607.084685] end_request: I/O error, dev sr0, sector 120
> >> [ 3607.084690] Buffer I/O error on device sr0, logical block 15
> >> [ 3607.090021] sr 5:0:1:0: [sr0] Device not ready
> >> [ 3607.090023] sr 5:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> >> [ 3607.090026] sr 5:0:1:0: [sr0] Sense Key : Not Ready [current]
> >> [ 3607.090029] sr 5:0:1:0: [sr0] Add. Sense: Medium not present
> >> [ 3607.090032] sr 5:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 00 1e 00 00 02 00
> >> [ 3607.090039] end_request: I/O error, dev sr0, sector 120
> > 
> > So these are all direct pass throughs.  That likely means the problem is
> > in the setup on the burner.  If there's some filesystem above this,
> > there was a Read/Write flag error in blk_rq_map_kern ... but that was
> > introduced in 2.6.36-rc1.
> > 
> > The only recent changes to sr were the BLK pushdown and they were post
> > 2.6.35.
> > 
> > James
> > 
> > 
> 



^ permalink raw reply	[flat|nested] 4+ messages in thread

* Re: Blank DVD is not detected / cannot burn
  2010-09-14 12:40     ` James Bottomley
@ 2010-09-14 14:47       ` Lee Jones
  0 siblings, 0 replies; 4+ messages in thread
From: Lee Jones @ 2010-09-14 14:47 UTC (permalink / raw)
  To: James Bottomley; +Cc: linux-scsi

>> The same results have been seen in 2.6.32 and 2.6.35.
> 
> OK, I'd still lay better odds on a burner program problem ... but since
> it's so old, a bisection is likely needed.  Which kernel actually
> worked?

Rather than provide you with little pieces of information at a time, all
the information I have been given is in this bug report:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/613214

^ permalink raw reply	[flat|nested] 4+ messages in thread

end of thread, other threads:[~2010-09-14 14:47 UTC | newest]

Thread overview: 4+ messages (download: mbox.gz follow: Atom feed
-- links below jump to the message on this page --
2010-09-14 11:27 Blank DVD is not detected / cannot burn Lee Jones
2010-09-14 12:18 ` James Bottomley
     [not found]   ` <4C8F6C2D.4070200@canonical.com>
2010-09-14 12:40     ` James Bottomley
2010-09-14 14:47       ` Lee Jones

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