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* usb-audio mic problem with Polycom C100S
@ 2013-09-25 14:09 Meelis Roos
  2013-09-27 12:56 ` Clemens Ladisch
  0 siblings, 1 reply; 5+ messages in thread
From: Meelis Roos @ 2013-09-25 14:09 UTC (permalink / raw)
  To: alsa-devel

I tried to use Skype (4.1) with Polycom Communicator C100S. Audio 
output works fine but mic seems to be dead, although it is set to 
capture and volume is even max. Dmesg tells the following two kinds of 
"cannot get freq at ep ..." messages while trying to use it.

Linux is 3.12-rc2 but I saw the same behaviour a couple releases ago 
when I first tried it.

I am not subscribed to alsa-devel, please CC in replies.

dmesg

[117273.437015] usb 1-1.2.3: new full-speed USB device number 9 using ehci-pci
[117273.901033] usb 1-1.2.3: New USB device found, idVendor=095d, idProduct=0005
[117273.901036] usb 1-1.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[117273.901037] usb 1-1.2.3: Product: Polycom Communicator
[117273.901038] usb 1-1.2.3: Manufacturer: Polycom,Inc.
[117273.901039] usb 1-1.2.3: SerialNumber: L80646021E21
[117273.962134] hid-generic 0003:095D:0005.0005: hiddev0,hidraw3: USB HID v1.00 Device [Polycom,Inc. Polycom Communicator] on usb-0000:00:1a.0-1.2.3/input3
[117273.974525] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117273.978540] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117274.019749] usbcore: registered new interface driver snd-usb-audio
[117380.633919] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117380.636540] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117383.587846] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117383.619463] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117383.639484] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117383.671451] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117383.697219] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117383.699840] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117385.663752] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117385.666495] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117386.090400] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117386.122894] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117386.143015] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117386.174880] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117386.200626] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117386.203252] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117392.696024] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117392.698650] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117395.407411] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117395.410160] ALSA sound/usb/clock.c:309 9:1:1: cannot get freq at ep 0x82
[117449.635703] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
[117449.638451] ALSA sound/usb/clock.c:309 9:2:1: cannot get freq at ep 0x1
 
lsusb -v

Bus 001 Device 008: ID 095d:0005 Polycom, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0         8
  idVendor           0x095d Polycom, Inc.
  idProduct          0x0005 
  bcdDevice            1.00
  iManufacturer           1 
  iProduct                2 
  iSerial                 3 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          231
    bNumInterfaces          4
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      1 Control Device
      bInterfaceProtocol      0 
      iInterface              0 
      AudioControl Interface Descriptor:
        bLength                10
        bDescriptorType        36
        bDescriptorSubtype      1 (HEADER)
        bcdADC               1.00
        wTotalLength           83
        bInCollection           2
        baInterfaceNr( 0)       2
        baInterfaceNr( 1)       1
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      2 (INPUT_TERMINAL)
        bTerminalID             1
        wTerminalType      0x0201 Microphone
        bAssocTerminal          0
        bNrChannels             2
        wChannelConfig     0x0003
          Left Front (L)
          Right Front (R)
        iChannelNames           0 
        iTerminal               0 
      AudioControl Interface Descriptor:
        bLength                10
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                 2
        bSourceID               1
        bControlSize            1
        bmaControls( 0)      0x03
          Mute Control
          Volume Control
        bmaControls( 1)      0x00
        bmaControls( 2)      0x00
        iFeature                0 
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      4 (MIXER_UNIT)
        bUnitID                 3
        bNrInPins               1
        baSourceID( 0)          2
        bNrChannels             2
        wChannelConfig     0x0003
          Left Front (L)
          Right Front (R)
        iChannelNames           0 
        bmControls         0x00
        iMixer                  0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      3 (OUTPUT_TERMINAL)
        bTerminalID             4
        wTerminalType      0x0101 USB Streaming
        bAssocTerminal          0
        bSourceID               3
        iTerminal               0 
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      2 (INPUT_TERMINAL)
        bTerminalID             5
        wTerminalType      0x0101 USB Streaming
        bAssocTerminal          0
        bNrChannels             2
        wChannelConfig     0x0003
          Left Front (L)
          Right Front (R)
        iChannelNames           0 
        iTerminal               0 
      AudioControl Interface Descriptor:
        bLength                10
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                 6
        bSourceID               5
        bControlSize            1
        bmaControls( 0)      0x03
          Mute Control
          Volume Control
        bmaControls( 1)      0x00
        bmaControls( 2)      0x00
        iFeature                0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      3 (OUTPUT_TERMINAL)
        bTerminalID             7
        wTerminalType      0x0301 Speaker
        bAssocTerminal          0
        bSourceID               6
        iTerminal               0 
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
      AudioStreaming Interface Descriptor:
        bLength                 7
        bDescriptorType        36
        bDescriptorSubtype      1 (AS_GENERAL)
        bTerminalLink           4
        bDelay                  1 frames
        wFormatTag              1 PCM
      AudioStreaming Interface Descriptor:
        bLength                11
        bDescriptorType        36
        bDescriptorSubtype      2 (FORMAT_TYPE)
        bFormatType             1 (FORMAT_TYPE_I)
        bNrChannels             2
        bSubframeSize           2
        bBitResolution         16
        bSamFreqType            1 Discrete
        tSamFreq[ 0]        48000
      Endpoint Descriptor:
        bLength                 9
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes           13
          Transfer Type            Isochronous
          Synch Type               Synchronous
          Usage Type               Data
        wMaxPacketSize     0x00c0  1x 192 bytes
        bInterval               1
        bRefresh                0
        bSynchAddress           0
        AudioControl Endpoint Descriptor:
          bLength                 7
          bDescriptorType        37
          bDescriptorSubtype      1 (EP_GENERAL)
          bmAttributes         0x01
            Sampling Frequency
          bLockDelayUnits         0 Undefined
          wLockDelay              0 Undefined
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
      AudioStreaming Interface Descriptor:
        bLength                 7
        bDescriptorType        36
        bDescriptorSubtype      1 (AS_GENERAL)
        bTerminalLink           5
        bDelay                  1 frames
        wFormatTag              1 PCM
      AudioStreaming Interface Descriptor:
        bLength                11
        bDescriptorType        36
        bDescriptorSubtype      2 (FORMAT_TYPE)
        bFormatType             1 (FORMAT_TYPE_I)
        bNrChannels             2
        bSubframeSize           2
        bBitResolution         16
        bSamFreqType            1 Discrete
        tSamFreq[ 0]        48000
      Endpoint Descriptor:
        bLength                 9
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes           13
          Transfer Type            Isochronous
          Synch Type               Synchronous
          Usage Type               Data
        wMaxPacketSize     0x00c0  1x 192 bytes
        bInterval               1
        bRefresh                0
        bSynchAddress           0
        AudioControl Endpoint Descriptor:
          bLength                 7
          bDescriptorType        37
          bDescriptorSubtype      1 (EP_GENERAL)
          bmAttributes         0x01
            Sampling Frequency
          bLockDelayUnits         0 Undefined
          wLockDelay              0 Undefined
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        3
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 No Subclass
      bInterfaceProtocol      0 None
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.00
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      52
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval              10


-- 
Meelis Roos (mroos@linux.ee)

^ permalink raw reply	[flat|nested] 5+ messages in thread

* Re: usb-audio mic problem with Polycom C100S
  2013-09-25 14:09 usb-audio mic problem with Polycom C100S Meelis Roos
@ 2013-09-27 12:56 ` Clemens Ladisch
  2013-09-27 13:10   ` Meelis Roos
  0 siblings, 1 reply; 5+ messages in thread
From: Clemens Ladisch @ 2013-09-27 12:56 UTC (permalink / raw)
  To: Meelis Roos, alsa-devel

Meelis Roos wrote:
> I tried to use Skype (4.1) with Polycom Communicator C100S. Audio
> output works fine but mic seems to be dead, although it is set to
> capture and volume is even max.

Please show the output of "amixer scontents" for this device.


Regards,
Clemens

^ permalink raw reply	[flat|nested] 5+ messages in thread

* Re: usb-audio mic problem with Polycom C100S
  2013-09-27 12:56 ` Clemens Ladisch
@ 2013-09-27 13:10   ` Meelis Roos
  2013-09-27 13:14     ` Clemens Ladisch
  0 siblings, 1 reply; 5+ messages in thread
From: Meelis Roos @ 2013-09-27 13:10 UTC (permalink / raw)
  To: Clemens Ladisch; +Cc: alsa-devel

> > I tried to use Skype (4.1) with Polycom Communicator C100S. Audio
> > output works fine but mic seems to be dead, although it is set to
> > capture and volume is even max.
> 
> Please show the output of "amixer scontents" for this device.

Simple mixer control 'PCM',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 61
  Mono: Playback 20 [33%] [-20.17dB] [on]
Simple mixer control 'Mic',0
  Capabilities: cvolume cvolume-joined cswitch cswitch-joined
  Capture channels: Mono
  Limits: Capture 0 - 64
  Mono: Capture 0 [0%] [0.00dB] [on]

-- 
Meelis Roos (mroos@linux.ee)

^ permalink raw reply	[flat|nested] 5+ messages in thread

* Re: usb-audio mic problem with Polycom C100S
  2013-09-27 13:10   ` Meelis Roos
@ 2013-09-27 13:14     ` Clemens Ladisch
  2013-09-27 13:36       ` Meelis Roos
  0 siblings, 1 reply; 5+ messages in thread
From: Clemens Ladisch @ 2013-09-27 13:14 UTC (permalink / raw)
  To: Meelis Roos; +Cc: alsa-devel

Meelis Roos wrote:
>>> I tried to use Skype (4.1) with Polycom Communicator C100S. Audio
>>> output works fine but mic seems to be dead, although it is set to
>>> capture and volume is even max.
>
> Simple mixer control 'Mic',0
>   Limits: Capture 0 - 64
>   Mono: Capture 0 [0%] [0.00dB] [on]

This is at the lowest setting.


Regards,
Clemens

^ permalink raw reply	[flat|nested] 5+ messages in thread

* Re: usb-audio mic problem with Polycom C100S
  2013-09-27 13:14     ` Clemens Ladisch
@ 2013-09-27 13:36       ` Meelis Roos
  0 siblings, 0 replies; 5+ messages in thread
From: Meelis Roos @ 2013-09-27 13:36 UTC (permalink / raw)
  To: Clemens Ladisch; +Cc: alsa-devel

> Meelis Roos wrote:
> >>> I tried to use Skype (4.1) with Polycom Communicator C100S. Audio
> >>> output works fine but mic seems to be dead, although it is set to
> >>> capture and volume is even max.
> >
> > Simple mixer control 'Mic',0
> >   Limits: Capture 0 - 64
> >   Mono: Capture 0 [0%] [0.00dB] [on]
> 
> This is at the lowest setting.

But this is not changable - at least in alsamixergui???

Played around some. It can be changed from ncurses alsamixer and kmix - 
but it drops to 0 or almost 0. Unchecked skype setting of automatically 
adjusting sound controls, still the same. It still drops to 0 as soon as 
skype call starts.

Aha, changed the skyope checkbox before chaning mic to Communicator, and 
applied the settings - now the mic volume is at max and stays there 
during the call, still no sound.

With volume at 100%, I tried arecord, it sill gets silence. It outputs 
constant stream ox 0x80 bytes.

-- 
Meelis Roos (mroos@linux.ee)

^ permalink raw reply	[flat|nested] 5+ messages in thread

end of thread, other threads:[~2013-09-27 13:36 UTC | newest]

Thread overview: 5+ messages (download: mbox.gz follow: Atom feed
-- links below jump to the message on this page --
2013-09-25 14:09 usb-audio mic problem with Polycom C100S Meelis Roos
2013-09-27 12:56 ` Clemens Ladisch
2013-09-27 13:10   ` Meelis Roos
2013-09-27 13:14     ` Clemens Ladisch
2013-09-27 13:36       ` Meelis Roos

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