[Bug 75128] New: Artifacts

[Bug 75128] New: Artifacts

[bugzilla-daemon]

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

          Priority: medium
            Bug ID: 75128
          Assignee: dri-devel@lists.freedesktop.org
           Summary: Artifacts
          Severity: normal
    Classification: Unclassified
                OS: All
          Reporter: publicface@bak.rr.com
          Hardware: Other
            Status: NEW
           Version: unspecified
         Component: Drivers/Gallium/r300
           Product: Mesa

Gallium 0.4 on ATI RV370

>From time to time artifacts in the form of dialog boxes appear and won't go
away.

Ubuntu 12.04 with kubuntu-desktop

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #1 from Michel Dänzer <michel@daenzer.net> ---
Please provide more information about the problem, e.g. attach screenshots
showing the artifacts.

As always, please attach /var/log/Xorg.0.log and the output of dmesg.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #2 from publicface@bak.rr.com ---
Created attachment 94251
  --> https://bugs.freedesktop.org/attachment.cgi?id=94251&action=edit
/var/log/Xorg.0.log

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #3 from publicface@bak.rr.com ---
Created attachment 94252
  --> https://bugs.freedesktop.org/attachment.cgi?id=94252&action=edit
output of dmesg

Note that I do not have a screenprint for two reasons... 1) I've already
restarted kdm as the artifacts make it impossible to read the screen and 2) for
whatever reason my screenprint (ksnaphot) stopped working and I've been unable
to determine why or how to fix it.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #4 from Michel Dänzer <michel@daenzer.net> ---
(In reply to comment #3)
> 1) I've already restarted kdm as the artifacts make it impossible to read the
> screen and 2) for whatever reason my screenprint (ksnaphot) stopped working
> and I've been unable to determine why or how to fix it.

There are many other tools for taking screenshots, or you could take a picture
with a mobile phone or digital camera.

Without seeing a picture, 'artifacts in the form of dialog boxes appear and
won't go away' sounds more likely to be an issue with some KDE component than
with the drivers FWIW. What does xwininfo say when you click on a dialog box?

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #5 from publicface@bak.rr.com ---
I've been able to fix ksnapshot (I didn't know how to force a reinstall - now I
do).  

So since as I mentioned I already restarted kdm (and by inference, the X
server) this problem can't be further explored at this time, what other
tools/procedures should I be prepared with next time it happens?

screenshot
/var/log/Xorg.0.log
dmesg
xwininfo

Anything else?

For the record, the reason I reported it here is due to a discussion with
someone else.  And I quote: "I moved away from ATi/AMD altogether to nvidia
because of the constant screen corruption issues on both the open source and
proprietary drivers".

Since changing cards isn't an option at this time, reporting the problem is a
bit easier.  It doesn't happen often, but it does happen every now and then.

Me personally I'm not interested in blaming anyone or anything.  I don't care
where the bugs are, other than in terms of getting them fixed.  Since
restarting kdm is almost as extreme as rebooting, I would like to see a way to
reset the screen without having the net effect of being logged out.  I don't
know if that's something that could be accomplished in the driver, or where
exactly it could be done.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #6 from publicface@bak.rr.com ---
Created attachment 97449
  --> https://bugs.freedesktop.org/attachment.cgi?id=97449&action=edit
Screenshot

I made the switch to XFCE desktop... at least for awhile.  Now I'm back to KDE
for the moment, but the artifacts occurred during xfce usage.  

Note: I stay logged in for weeks at a time.  I don't reboot - or logout, unless
something forces me to do so like a system update that requires a reboot... or
artifacts that obscure the window so I can no longer see what I'm doing; or
some other severe problem.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #7 from publicface@bak.rr.com ---
Created attachment 97451
  --> https://bugs.freedesktop.org/attachment.cgi?id=97451&action=edit
Another screenshot

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #8 from publicface@bak.rr.com ---
Created attachment 97452
  --> https://bugs.freedesktop.org/attachment.cgi?id=97452&action=edit
Third and final screenshot

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #9 from Michel Dänzer <michel@daenzer.net> ---
Thanks for the screenshots. Please provide the output from xwininfo.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #10 from publicface@bak.rr.com ---
Created attachment 99748
  --> https://bugs.freedesktop.org/attachment.cgi?id=99748&action=edit
screenshot

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #11 from publicface@bak.rr.com ---
Created attachment 99749
  --> https://bugs.freedesktop.org/attachment.cgi?id=99749&action=edit
xwininfo

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #12 from publicface@bak.rr.com ---
Created attachment 99750
  --> https://bugs.freedesktop.org/attachment.cgi?id=99750&action=edit
xprop

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #13 from publicface@bak.rr.com ---
Created attachment 99751
  --> https://bugs.freedesktop.org/attachment.cgi?id=99751&action=edit
output of dmesg

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #14 from publicface@bak.rr.com ---
A fresh set of files for you, for a fresh artifact.

Files include screenshot, dmesg (minus several thousand lines of output from
iptables that I assume you're not interested in), Xorg.0.log, xwininfo and
xprop (redacted).

The artifact occurred while trying to copy some selected/highlighted text with
a right-click.  The copy window never actually appeared, other than the
artifact you see in the screenshot.  Note that the artifact is "top-level" and
obscures all other windows.

Please advise.

Thank you

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #15 from publicface@bak.rr.com ---
I tried to paste /var/log/Xorg.0.log here and also tried to attach it. 
bugzilla barfs in both cases (I presume because of the size of it).  If you
still need to see it, then please suggest an alternate method of getting it to
you.

Thank you

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

Michel Dänzer <michel@daenzer.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |NOTOURBUG

--- Comment #16 from Michel Dänzer <michel@daenzer.net> ---
Looks like it's a Google Chrome window. Might be an issue in Google Chrome, or
possibly in kwin (e.g. if you can't close it via right-click / Alt-F4 / ...).
Presumably you should be able to get rid of it with xkill though.

Either way, it's not a driver issue.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

publicface@bak.rr.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
         Resolution|NOTOURBUG                   |---

--- Comment #17 from publicface@bak.rr.com ---
That particular window was just ONE example that happened to be available at
the time I was able to get the snapshot.  The fact of the matter is more than
one application leaves artifacts, not just google chrome.  One of those
screenshots clearly shows a dialpad - which comes from jitsi.

Therefore it is not likely to be an application issue, as at least two
applications leave artifacts as can be seen from the screenshot.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

--- Comment #18 from Michel Dänzer <michel@daenzer.net> ---
Looking at your older screenshots, I agree that looks like it might be a
different issue. But we'll need to see the xwininfo output for that case as
well then.

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[Bug 75128] Artifacts

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https://bugs.freedesktop.org/show_bug.cgi?id=75128

GitLab Migration User <gitlab-migration@fdo.invalid> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |RESOLVED
         Resolution|---                         |MOVED

--- Comment #19 from GitLab Migration User <gitlab-migration@fdo.invalid> ---
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been
closed from further activity.

You can subscribe and participate further through the new bug through this link
to our GitLab instance: https://gitlab.freedesktop.org/mesa/mesa/issues/359.

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