[Bug 111986] 5700 XT hangs entire system in games

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 1367 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

            Bug ID: 111986
           Summary: 5700 XT hangs entire system in games
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: not set
          Priority: not set
         Component: DRM/AMDgpu
          Assignee: dri-devel@lists.freedesktop.org
          Reporter: danielsuarez369@protonmail.com

Hello there!

I just installed my 5700 XT in my system, running Manjaro in testing branch
with Mesa 19.2.1, 5.3.6-1-MANJARO and LLVM 9.0.0.

Issue has appeared in native game The Witcher 1 and Space Engineers, in both
these instances a few moments (in The Witcher 1 it once took a few minutes) the
video freezes, while audio continues in the background. I cannot alt-tab or
enter TTY, I am forced to force shutdown. 

I have not been able to reproduce the hang issue while playing YouTube or other
normal tasks. 

I am not sure how to provide logs since this hangs my entire system and I am
forced to shutdown, which journalctl filter do I use to provide useful
information? 

Thank you, and sorry if I am not providing anything useful, it is my first time
submitting a bug here.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 2651 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 437 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #1 from Daniel Suarez <danielsuarez369@protonmail.com> ---
(In reply to Daniel Suarez from comment #0)


I was able to reproduce the issue with gfxbench, it hanged during the
tessellation test at the beginning, I was still able to hear a YouTube video I
had playing in the background.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1246 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 676 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #2 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145720
  --> https://bugs.freedesktop.org/attachment.cgi?id=145720&action=edit
Apitrace

I think I was able to get an apitrace by doing 

DEBUGGER="apitrace trace" steam steam://rungameid/20920 > ApiTrace.txt 

For The Witcher 2 and Space Engineers respectably and then 

DEBUGGER="apitrace trace" gfxbench 

For Gfxbench, I include the results of these since I am able to recover them
since they save after I am forced to shutdown my PC

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1576 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 324 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #3 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145721
  --> https://bugs.freedesktop.org/attachment.cgi?id=145721&action=edit
Apitrace GFXBench

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1219 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 329 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #4 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145722
  --> https://bugs.freedesktop.org/attachment.cgi?id=145722&action=edit
Apitrace The Witcher 2

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1234 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 380 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #5 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Update: The same issue just occurred with just Firefox being opened

Apologies for so many comments, if any additional information is needed please
do not hesitate to ask

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1149 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 437 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

Daniel Suarez <danielsuarez369@protonmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|not set                     |high
           Severity|not set                     |major

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1245 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 385 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

Daniel Suarez <danielsuarez369@protonmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |critical

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1076 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 635 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #6 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145728
  --> https://bugs.freedesktop.org/attachment.cgi?id=145728&action=edit
Xorg log

I switched over to mesa-git (along with all the other packages recommended to
accompany it mentioned in the Arch wiki) and the same exact issue occurs, this
is the log found in "/var/log/Xorg.0.log.old", grabbed it right after booting
in after having been forced to shutdown when my PC froze when running GFXBench

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1522 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 647 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #7 from Pierre-Eric Pelloux-Prayer <pierre-eric.pelloux-prayer@amd.com> ---
Thanks for your bug report.

It would be really helpful to have the content of dmesg when your system hangs.
You can get it from another computer using ssh or you could extract it from
/var/log/dmesg* files after a reboot.

You can also check some of the existing bugs and see if they are the same as
yours:
- https://bugs.freedesktop.org/show_bug.cgi?id=111986
- https://bugzilla.kernel.org/show_bug.cgi?id=205169

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1641 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 1171 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #8 from Daniel Suarez <danielsuarez369@protonmail.com> ---
(In reply to Pierre-Eric Pelloux-Prayer from comment #7)
> Thanks for your bug report.
> 
> It would be really helpful to have the content of dmesg when your system
> hangs.
> You can get it from another computer using ssh or you could extract it from
> /var/log/dmesg* files after a reboot.
> 
> You can also check some of the existing bugs and see if they are the same as
> yours:
> - https://bugs.freedesktop.org/show_bug.cgi?id=111986
> - https://bugzilla.kernel.org/show_bug.cgi?id=205169

Thank you so much for taking the time to reply to my bug report, I really
wanted to provide that but unfortunately it doesn't exist, I even did "ls -ls
/var/log/" to make sure it wasn't dolphin hiding the file, but a dmesg
file/folder doesn't exist. Closest thing I see is "Xorg.0.log.old" which I will
attach just incase 

As for bug report 205169, I do not believe so since my system hangs regardless
if a game or application is fullscreen or not.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 2269 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 317 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #9 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145735
  --> https://bugs.freedesktop.org/attachment.cgi?id=145735&action=edit
Xorg log 2

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1198 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 662 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #10 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145736
  --> https://bugs.freedesktop.org/attachment.cgi?id=145736&action=edit
Got by running sudo journalctl -b > dmesg.log

Thanks to the explanation by someone I believe I understand now what you meant.
I went ahead and reproduced the hang by running gfxbench and when the system
hanged at around 3:23 I force shutdown seconds later, once I booted in I ran
"sudo journalctl -b > dmesg.log" and I am sending you the output now

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1636 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 796 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #11 from Pierre-Eric Pelloux-Prayer <pierre-eric.pelloux-prayer@amd.com> ---
(In reply to Daniel Suarez from comment #10)
> Created attachment 145736 [details]
> Got by running sudo journalctl -b > dmesg.log
> 
> Thanks to the explanation by someone I believe I understand now what you
> meant. I went ahead and reproduced the hang by running gfxbench and when the
> system hanged at around 3:23 I force shutdown seconds later, once I booted
> in I ran "sudo journalctl -b > dmesg.log" and I am sending you the output now

You need to use "sudo journalctl -b -1 > dmesg.log" to get the logs from the
previous boot (= the one that hanged).

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1953 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 911 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #12 from Daniel Suarez <danielsuarez369@protonmail.com> ---
(In reply to Pierre-Eric Pelloux-Prayer from comment #11)
> (In reply to Daniel Suarez from comment #10)
> > Created attachment 145736 [details]
> > Got by running sudo journalctl -b > dmesg.log
> > 
> > Thanks to the explanation by someone I believe I understand now what you
> > meant. I went ahead and reproduced the hang by running gfxbench and when the
> > system hanged at around 3:23 I force shutdown seconds later, once I booted
> > in I ran "sudo journalctl -b > dmesg.log" and I am sending you the output now
> 
> You need to use "sudo journalctl -b -1 > dmesg.log" to get the logs from the
> previous boot (= the one that hanged).

I am deeply sorry, I attach the correct one now

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 2125 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 326 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #13 from Daniel Suarez <danielsuarez369@protonmail.com> ---
Created attachment 145744
  --> https://bugs.freedesktop.org/attachment.cgi?id=145744&action=edit
Correct journalctl

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1224 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 580 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #14 from Pierre-Eric Pelloux-Prayer <pierre-eric.pelloux-prayer@amd.com> ---
The last lines of your log indicates a gfx hang.

You can try to set the environment variable AMD_DEBUG to the "nongg" value to
see if it helps.

The apitrace you attached are the log output from apitrace, not the real trace.
The trace should be next to the binary of the game (try to search for .trace
file in $HOME/.steam/steam/steamapps/common).

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1377 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 323 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #15 from Sabbie <freedesktop@sabbie.nl> ---
I'm having the same issue on a 5700 (non-xt).

It seems to be this bug:

https://bugs.freedesktop.org/show_bug.cgi?id=111481#c9

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1280 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 627 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

--- Comment #16 from Daniel Suarez <danielsuarez369@protonmail.com> ---
(In reply to Sabbie from comment #15)
> I'm having the same issue on a 5700 (non-xt).
> 
> It seems to be this bug:
> 
> https://bugs.freedesktop.org/show_bug.cgi?id=111481#c9

Yeah, apologies I have not provided the logs asked I've had a few hard days due
to college entrance shit, but it's the exact same issue as the one listed in
the bug report you linked, this is completely unacceptable from Amd honestly

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 1684 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel

[Bug 111986] 5700 XT hangs entire system in games

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 806 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=111986

Martin Peres <martin.peres@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |MOVED
             Status|NEW                         |RESOLVED

--- Comment #17 from Martin Peres <martin.peres@free.fr> ---
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been
closed from further activity.

You can subscribe and participate further through the new bug through this link
to our GitLab instance: https://gitlab.freedesktop.org/drm/amd/issues/935.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[-- Attachment #1.2: Type: text/html, Size: 2334 bytes --]

[-- Attachment #2: Type: text/plain, Size: 159 bytes --]

_______________________________________________
dri-devel mailing list
dri-devel@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/dri-devel