An unsupported UVC device

An unsupported UVC device

[Zhengyang Feng]

[-- Attachment #1: Type: text/plain, Size: 1735 bytes --]

Dear maintainers,

I'm resending this because the previous email was not clear and should
be ignored. Sorry for the inconvenience caused.

I was using HIK DS-U14 2K camera on Ubuntu 20.04 with built-in MIC
(but it has only one USB cable) but it seems unsupported. It
does not need a driver to be used on Windows (usable by just plugging
in).
I see no HIK devices on the support list
(http://www.ideasonboard.org/uvc/), but when I run lsusb -d 2bdf:0281
-v | grep "14 Video" it does output several lines like these:

bFunctionClass         14 Video
bInterfaceClass        14 Video
bInterfaceClass        14 Video
bInterfaceClass        14 Video
bInterfaceClass        14 Video

It also says "Couldn't open device, some information will be missing".
But it does not require a driver to work on Windows, so it should be a
normal UVC device right?

I observed that it is not supported as a camera, because although I
see /dev/video0 and /dev/video1 (quite odd since it is only 1 camera),
it fails by either OpenCV (cv2.VideoCapture(id)) or `cheese`, where it
says "cannot open by index" (I tried both video0 and video1).
Then I got the logs with `cheese`, in the zip file attached. I think since the
device is quite new on the market, maybe you guys haven't tested it.

BTW, I installed the latest from
https://git.linuxtv.org/media_build.git before I generated the logs.
The camera shows same behavior before and after I installed the latest
version. And the USB connection works fine (I can use other cameras on
this machine), also the camera itself is fine (tested on Windows machines).

Feel free to tell me this is unrelated to the project/this mailing
list, in that case I'll just
get another camera.

-- 
Yours sincerely,
Zhengyang

[-- Attachment #2: printed_logs.zip --]
[-- Type: application/x-zip-compressed, Size: 28785 bytes --]

Re: An unsupported UVC device

[Andy Shevchenko]

+Cc: maintainers / UVC maintainers


On Sat, Feb 27, 2021 at 12:04 PM Zhengyang Feng <zyfeng97@gmail.com> wrote:
>
> Dear maintainers,
>
> I'm resending this because the previous email was not clear and should
> be ignored. Sorry for the inconvenience caused.
>
> I was using HIK DS-U14 2K camera on Ubuntu 20.04 with built-in MIC
> (but it has only one USB cable) but it seems unsupported. It
> does not need a driver to be used on Windows (usable by just plugging
> in).
> I see no HIK devices on the support list
> (http://www.ideasonboard.org/uvc/), but when I run lsusb -d 2bdf:0281
> -v | grep "14 Video" it does output several lines like these:
>
> bFunctionClass         14 Video
> bInterfaceClass        14 Video
> bInterfaceClass        14 Video
> bInterfaceClass        14 Video
> bInterfaceClass        14 Video
>
> It also says "Couldn't open device, some information will be missing".
> But it does not require a driver to work on Windows, so it should be a
> normal UVC device right?
>
> I observed that it is not supported as a camera, because although I
> see /dev/video0 and /dev/video1 (quite odd since it is only 1 camera),
> it fails by either OpenCV (cv2.VideoCapture(id)) or `cheese`, where it
> says "cannot open by index" (I tried both video0 and video1).
> Then I got the logs with `cheese`, in the zip file attached. I think since the
> device is quite new on the market, maybe you guys haven't tested it.
>
> BTW, I installed the latest from
> https://git.linuxtv.org/media_build.git before I generated the logs.
> The camera shows same behavior before and after I installed the latest
> version. And the USB connection works fine (I can use other cameras on
> this machine), also the camera itself is fine (tested on Windows machines).
>
> Feel free to tell me this is unrelated to the project/this mailing
> list, in that case I'll just
> get another camera.
>
> --
> Yours sincerely,
> Zhengyang



-- 
With Best Regards,
Andy Shevchenko

Re: An unsupported UVC device

[Mauro Carvalho Chehab]

Em Sun, 28 Feb 2021 11:38:32 +0200
Andy Shevchenko <andy.shevchenko@gmail.com> escreveu:

> +Cc: maintainers / UVC maintainers
> 
> 
> On Sat, Feb 27, 2021 at 12:04 PM Zhengyang Feng <zyfeng97@gmail.com> wrote:
> >
> > Dear maintainers,
> >
> > I'm resending this because the previous email was not clear and should
> > be ignored. Sorry for the inconvenience caused.
> >
> > I was using HIK DS-U14 2K camera on Ubuntu 20.04 with built-in MIC
> > (but it has only one USB cable) but it seems unsupported. It
> > does not need a driver to be used on Windows (usable by just plugging
> > in).
> > I see no HIK devices on the support list
> > (http://www.ideasonboard.org/uvc/), but when I run lsusb -d 2bdf:0281
> > -v | grep "14 Video" it does output several lines like these:
> >
> > bFunctionClass         14 Video
> > bInterfaceClass        14 Video
> > bInterfaceClass        14 Video
> > bInterfaceClass        14 Video
> > bInterfaceClass        14 Video
> >
> > It also says "Couldn't open device, some information will be missing".
> > But it does not require a driver to work on Windows, so it should be a
> > normal UVC device right?
> >
> > I observed that it is not supported as a camera, because although I
> > see /dev/video0 and /dev/video1 (quite odd since it is only 1 camera),
> > it fails by either OpenCV (cv2.VideoCapture(id)) or `cheese`, where it
> > says "cannot open by index" (I tried both video0 and video1).
> > Then I got the logs with `cheese`, in the zip file attached. I think since the
> > device is quite new on the market, maybe you guys haven't tested it.
> >
> > BTW, I installed the latest from
> > https://git.linuxtv.org/media_build.git before I generated the logs.
> > The camera shows same behavior before and after I installed the latest
> > version. And the USB connection works fine (I can use other cameras on
> > this machine), also the camera itself is fine (tested on Windows machines).
> >
> > Feel free to tell me this is unrelated to the project/this mailing
> > list, in that case I'll just
> > get another camera.

It sounds to me that there's something broken on this camera's
descriptors, with the USB cable or with the USB stack.

It sounds very weird to my eyes to see errors when getting
the device descriptors like those:

	Bus 001 Device 007: ID 2bdf:0281 SN0002 HIK 2K USB CAMERA
	Device Descriptor:
	  bLength                18
	  bDescriptorType         1
	  bcdUSB               2.00
	  bDeviceClass          239 Miscellaneous Device
	  bDeviceSubClass         2 
	  bDeviceProtocol         1 Interface Association
	  bMaxPacketSize0        64
	  idVendor           0x2bdf 
	  idProduct          0x0281 
	  bcdDevice           11.00
	  iManufacturer           1 (error)
	  iProduct                2 (error)
	  iSerial                 3 (error)

The Kernel probe also has similar troubles:

	[   31.553926] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
	[   32.065510] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 1: -110 (exp. 1).
	[   32.577665] usb 1-1: Failed to query (GET_INFO) UVC control 12 on unit 1: -110 (exp. 1).
	[   33.089610] usb 1-1: Failed to query (GET_INFO) UVC control 2 on unit 2: -110 (exp. 1).
	[   33.601620] usb 1-1: Failed to query (GET_INFO) UVC control 3 on unit 2: -110 (exp. 1).
	[   34.113672] usb 1-1: Failed to query (GET_INFO) UVC control 7 on unit 2: -110 (exp. 1).
	[   34.625635] usb 1-1: Failed to query (GET_INFO) UVC control 8 on unit 2: -110 (exp. 1).
	[   35.137673] usb 1-1: Failed to query (GET_INFO) UVC control 10 on unit 2: -110 (exp. 1).
	[   35.649581] usb 1-1: Failed to query (GET_INFO) UVC control 5 on unit 2: -110 (exp. 1).
	[   36.161693] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 2: -110 (exp. 1).
	[   46.401833] usb 1-1: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
	[   51.460664] uvcvideo 1-1:1.1: Failed to query (129) UVC probe control : -110 (exp. 26).
	[   51.460672] uvcvideo 1-1:1.1: Failed to initialize the device (-5).
	[   61.656435] usb 1-1: 3:1: usb_set_interface failed (-110)
	[   71.885237] usb 1-1: 3:1: usb_set_interface failed (-110)
	[   77.003565] usb 1-1: 3:1: usb_set_interface failed (-110)
...
	[ 2022.115559] usb 1-1: 3:1: usb_set_interface failed (-110)


Are you using any proprietary driver or had applied any patch/driver
to the Kernel?

Can you try testing it with vanilla Kernel 5.10?

Thanks,
Mauro

Re: An unsupported UVC device

[Laurent Pinchart]

Hello,

On Sun, Feb 28, 2021 at 12:06:30PM +0100, Mauro Carvalho Chehab wrote:
> Em Sun, 28 Feb 2021 11:38:32 +0200 Andy Shevchenko escreveu:
> > On Sat, Feb 27, 2021 at 12:04 PM Zhengyang Feng <zyfeng97@gmail.com> wrote:
> > >
> > > Dear maintainers,
> > >
> > > I'm resending this because the previous email was not clear and should
> > > be ignored. Sorry for the inconvenience caused.
> > >
> > > I was using HIK DS-U14 2K camera on Ubuntu 20.04 with built-in MIC
> > > (but it has only one USB cable) but it seems unsupported. It
> > > does not need a driver to be used on Windows (usable by just plugging
> > > in).
> > > I see no HIK devices on the support list
> > > (http://www.ideasonboard.org/uvc/), but when I run lsusb -d 2bdf:0281
> > > -v | grep "14 Video" it does output several lines like these:
> > >
> > > bFunctionClass         14 Video
> > > bInterfaceClass        14 Video
> > > bInterfaceClass        14 Video
> > > bInterfaceClass        14 Video
> > > bInterfaceClass        14 Video
> > >
> > > It also says "Couldn't open device, some information will be missing".
> > > But it does not require a driver to work on Windows, so it should be a
> > > normal UVC device right?
> > >
> > > I observed that it is not supported as a camera, because although I
> > > see /dev/video0 and /dev/video1 (quite odd since it is only 1 camera),
> > > it fails by either OpenCV (cv2.VideoCapture(id)) or `cheese`, where it
> > > says "cannot open by index" (I tried both video0 and video1).
> > > Then I got the logs with `cheese`, in the zip file attached. I think since the
> > > device is quite new on the market, maybe you guys haven't tested it.
> > >
> > > BTW, I installed the latest from
> > > https://git.linuxtv.org/media_build.git before I generated the logs.
> > > The camera shows same behavior before and after I installed the latest
> > > version. And the USB connection works fine (I can use other cameras on
> > > this machine), also the camera itself is fine (tested on Windows machines).
> > >
> > > Feel free to tell me this is unrelated to the project/this mailing
> > > list, in that case I'll just
> > > get another camera.
> 
> It sounds to me that there's something broken on this camera's
> descriptors, with the USB cable or with the USB stack.
> 
> It sounds very weird to my eyes to see errors when getting
> the device descriptors like those:
> 
> 	Bus 001 Device 007: ID 2bdf:0281 SN0002 HIK 2K USB CAMERA
> 	Device Descriptor:
> 	  bLength                18
> 	  bDescriptorType         1
> 	  bcdUSB               2.00
> 	  bDeviceClass          239 Miscellaneous Device
> 	  bDeviceSubClass         2 
> 	  bDeviceProtocol         1 Interface Association
> 	  bMaxPacketSize0        64
> 	  idVendor           0x2bdf 
> 	  idProduct          0x0281 
> 	  bcdDevice           11.00
> 	  iManufacturer           1 (error)
> 	  iProduct                2 (error)
> 	  iSerial                 3 (error)

Note that the descriptors can be read by the kernel:

[ 1013.137790] usb 1-1: new high-speed USB device number 7 using xhci_hcd
[ 1013.287536] usb 1-1: New USB device found, idVendor=2bdf, idProduct=0281, bcdDevice=11.00
[ 1013.287542] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1013.287545] usb 1-1: Product: HIK 2K USB CAMERA
[ 1013.287548] usb 1-1: Manufacturer: SN0002
[ 1013.287550] usb 1-1: SerialNumber: SN0002
[ 1013.289504] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
[ 1013.291886] input: HIK 2K USB CAMERA: HIK 2K USB C as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input21

This is immediately followed by

[ 1013.300287] usb 1-1: 3:1: cannot get freq at ep 0x89
[ 1028.831102] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1033.951429] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1039.071697] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1044.191786] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1049.311948] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1054.432472] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1059.552484] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1064.672763] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1069.792953] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1074.912868] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1078.496721] uvcvideo 1-1:1.1: Failed to set UVC probe control : -110 (exp. 26).
[ 1080.033398] usb 1-1: 3:1: usb_set_interface failed (-110)
[ 1083.616960] uvcvideo 1-1:1.1: Failed to set UVC probe control : -110 (exp. 26).
[ 1085.157405] usb 1-1: 3:1: usb_set_interface failed (-110)
[...]

The "cannot get freq" message comes from the snd_usb_audio driver, and
after that, the video device starts failing ("Failed to set UVC probe
control...").

I suspect that the device firmware has crashed, possibly as a
consequence of requests related to the audio interface.

Zhengyang, could you try to blacklist the snd_usb_audio driver to avoid
it being automatically loaded, and see if the camera then works (after
unplugging and replugging it) ? If it doesn't, please provide the
contents of the kernel log.

> The Kernel probe also has similar troubles:
> 
> 	[   31.553926] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
> 	[   32.065510] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 1: -110 (exp. 1).
> 	[   32.577665] usb 1-1: Failed to query (GET_INFO) UVC control 12 on unit 1: -110 (exp. 1).
> 	[   33.089610] usb 1-1: Failed to query (GET_INFO) UVC control 2 on unit 2: -110 (exp. 1).
> 	[   33.601620] usb 1-1: Failed to query (GET_INFO) UVC control 3 on unit 2: -110 (exp. 1).
> 	[   34.113672] usb 1-1: Failed to query (GET_INFO) UVC control 7 on unit 2: -110 (exp. 1).
> 	[   34.625635] usb 1-1: Failed to query (GET_INFO) UVC control 8 on unit 2: -110 (exp. 1).
> 	[   35.137673] usb 1-1: Failed to query (GET_INFO) UVC control 10 on unit 2: -110 (exp. 1).
> 	[   35.649581] usb 1-1: Failed to query (GET_INFO) UVC control 5 on unit 2: -110 (exp. 1).
> 	[   36.161693] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 2: -110 (exp. 1).
> 	[   46.401833] usb 1-1: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
> 	[   51.460664] uvcvideo 1-1:1.1: Failed to query (129) UVC probe control : -110 (exp. 26).
> 	[   51.460672] uvcvideo 1-1:1.1: Failed to initialize the device (-5).
> 	[   61.656435] usb 1-1: 3:1: usb_set_interface failed (-110)
> 	[   71.885237] usb 1-1: 3:1: usb_set_interface failed (-110)
> 	[   77.003565] usb 1-1: 3:1: usb_set_interface failed (-110)
> ...
> 	[ 2022.115559] usb 1-1: 3:1: usb_set_interface failed (-110)
> 
> 
> Are you using any proprietary driver or had applied any patch/driver
> to the Kernel?
> 
> Can you try testing it with vanilla Kernel 5.10?

-- 
Regards,

Laurent Pinchart

Re: An unsupported UVC device

[Zhengyang Feng]

Laurent Pinchart <laurent.pinchart@ideasonboard.com> 于2021年2月28日周日 下午9:26写道：
>
> Hello,
>
> On Sun, Feb 28, 2021 at 12:06:30PM +0100, Mauro Carvalho Chehab wrote:
> > Em Sun, 28 Feb 2021 11:38:32 +0200 Andy Shevchenko escreveu:
> > > On Sat, Feb 27, 2021 at 12:04 PM Zhengyang Feng <zyfeng97@gmail.com> wrote:
> > > >
> > > > Dear maintainers,
> > > >
> > > > I'm resending this because the previous email was not clear and should
> > > > be ignored. Sorry for the inconvenience caused.
> > > >
> > > > I was using HIK DS-U14 2K camera on Ubuntu 20.04 with built-in MIC
> > > > (but it has only one USB cable) but it seems unsupported. It
> > > > does not need a driver to be used on Windows (usable by just plugging
> > > > in).
> > > > I see no HIK devices on the support list
> > > > (http://www.ideasonboard.org/uvc/), but when I run lsusb -d 2bdf:0281
> > > > -v | grep "14 Video" it does output several lines like these:
> > > >
> > > > bFunctionClass         14 Video
> > > > bInterfaceClass        14 Video
> > > > bInterfaceClass        14 Video
> > > > bInterfaceClass        14 Video
> > > > bInterfaceClass        14 Video
> > > >
> > > > It also says "Couldn't open device, some information will be missing".
> > > > But it does not require a driver to work on Windows, so it should be a
> > > > normal UVC device right?
> > > >
> > > > I observed that it is not supported as a camera, because although I
> > > > see /dev/video0 and /dev/video1 (quite odd since it is only 1 camera),
> > > > it fails by either OpenCV (cv2.VideoCapture(id)) or `cheese`, where it
> > > > says "cannot open by index" (I tried both video0 and video1).
> > > > Then I got the logs with `cheese`, in the zip file attached. I think since the
> > > > device is quite new on the market, maybe you guys haven't tested it.
> > > >
> > > > BTW, I installed the latest from
> > > > https://git.linuxtv.org/media_build.git before I generated the logs.
> > > > The camera shows same behavior before and after I installed the latest
> > > > version. And the USB connection works fine (I can use other cameras on
> > > > this machine), also the camera itself is fine (tested on Windows machines).
> > > >
> > > > Feel free to tell me this is unrelated to the project/this mailing
> > > > list, in that case I'll just
> > > > get another camera.
> >
> > It sounds to me that there's something broken on this camera's
> > descriptors, with the USB cable or with the USB stack.
> >
> > It sounds very weird to my eyes to see errors when getting
> > the device descriptors like those:
> >
> >       Bus 001 Device 007: ID 2bdf:0281 SN0002 HIK 2K USB CAMERA
> >       Device Descriptor:
> >         bLength                18
> >         bDescriptorType         1
> >         bcdUSB               2.00
> >         bDeviceClass          239 Miscellaneous Device
> >         bDeviceSubClass         2
> >         bDeviceProtocol         1 Interface Association
> >         bMaxPacketSize0        64
> >         idVendor           0x2bdf
> >         idProduct          0x0281
> >         bcdDevice           11.00
> >         iManufacturer           1 (error)
> >         iProduct                2 (error)
> >         iSerial                 3 (error)
>
> Note that the descriptors can be read by the kernel:
>
> [ 1013.137790] usb 1-1: new high-speed USB device number 7 using xhci_hcd
> [ 1013.287536] usb 1-1: New USB device found, idVendor=2bdf, idProduct=0281, bcdDevice=11.00
> [ 1013.287542] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [ 1013.287545] usb 1-1: Product: HIK 2K USB CAMERA
> [ 1013.287548] usb 1-1: Manufacturer: SN0002
> [ 1013.287550] usb 1-1: SerialNumber: SN0002
> [ 1013.289504] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
> [ 1013.291886] input: HIK 2K USB CAMERA: HIK 2K USB C as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input21
>
> This is immediately followed by
>
> [ 1013.300287] usb 1-1: 3:1: cannot get freq at ep 0x89
> [ 1028.831102] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1033.951429] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1039.071697] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1044.191786] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1049.311948] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1054.432472] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1059.552484] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1064.672763] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1069.792953] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1074.912868] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1078.496721] uvcvideo 1-1:1.1: Failed to set UVC probe control : -110 (exp. 26).
> [ 1080.033398] usb 1-1: 3:1: usb_set_interface failed (-110)
> [ 1083.616960] uvcvideo 1-1:1.1: Failed to set UVC probe control : -110 (exp. 26).
> [ 1085.157405] usb 1-1: 3:1: usb_set_interface failed (-110)
> [...]
>
> The "cannot get freq" message comes from the snd_usb_audio driver, and
> after that, the video device starts failing ("Failed to set UVC probe
> control...").
>
> I suspect that the device firmware has crashed, possibly as a
> consequence of requests related to the audio interface.
>
> Zhengyang, could you try to blacklist the snd_usb_audio driver to avoid
> it being automatically loaded, and see if the camera then works (after
> unplugging and replugging it) ? If it doesn't, please provide the
> contents of the kernel log.
>
> > The Kernel probe also has similar troubles:
> >
> >       [   31.553926] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
> >       [   32.065510] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 1: -110 (exp. 1).
> >       [   32.577665] usb 1-1: Failed to query (GET_INFO) UVC control 12 on unit 1: -110 (exp. 1).
> >       [   33.089610] usb 1-1: Failed to query (GET_INFO) UVC control 2 on unit 2: -110 (exp. 1).
> >       [   33.601620] usb 1-1: Failed to query (GET_INFO) UVC control 3 on unit 2: -110 (exp. 1).
> >       [   34.113672] usb 1-1: Failed to query (GET_INFO) UVC control 7 on unit 2: -110 (exp. 1).
> >       [   34.625635] usb 1-1: Failed to query (GET_INFO) UVC control 8 on unit 2: -110 (exp. 1).
> >       [   35.137673] usb 1-1: Failed to query (GET_INFO) UVC control 10 on unit 2: -110 (exp. 1).
> >       [   35.649581] usb 1-1: Failed to query (GET_INFO) UVC control 5 on unit 2: -110 (exp. 1).
> >       [   36.161693] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 2: -110 (exp. 1).
> >       [   46.401833] usb 1-1: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
> >       [   51.460664] uvcvideo 1-1:1.1: Failed to query (129) UVC probe control : -110 (exp. 26).
> >       [   51.460672] uvcvideo 1-1:1.1: Failed to initialize the device (-5).
> >       [   61.656435] usb 1-1: 3:1: usb_set_interface failed (-110)
> >       [   71.885237] usb 1-1: 3:1: usb_set_interface failed (-110)
> >       [   77.003565] usb 1-1: 3:1: usb_set_interface failed (-110)
> > ...
> >       [ 2022.115559] usb 1-1: 3:1: usb_set_interface failed (-110)
> >
> >
> > Are you using any proprietary driver or had applied any patch/driver
> > to the Kernel?
> >
> > Can you try testing it with vanilla Kernel 5.10?
>
> --
> Regards,
>
> Laurent Pinchart


Thanks for your through inspections about the log, me too suspect the
problem is related to the audio input, since the audio and video
stream share the same usb cable.
I blacklisted the snd_usb_audio driver, and the camera works fine now.
(I dont really need the audio in the first place so I guess this
solves it)
Thanks very much!

p.s. As for the kernel version, it was 5.8.0-44-generic and I just
installed the ubuntu system a weak ago without adding any customized
patch/driver except for the nvidia GPU.

--
Yours sincerely,
Zhengyang

Re: An unsupported UVC device

[Laurent Pinchart]

Hi Zhengyang,

On Mon, Mar 01, 2021 at 10:46:21AM +0800, Zhengyang Feng wrote:
> Laurent Pinchart 于2021年2月28日周日 下午9:26写道：
> > On Sun, Feb 28, 2021 at 12:06:30PM +0100, Mauro Carvalho Chehab wrote:
> > > Em Sun, 28 Feb 2021 11:38:32 +0200 Andy Shevchenko escreveu:
> > > > On Sat, Feb 27, 2021 at 12:04 PM Zhengyang Feng <zyfeng97@gmail.com> wrote:
> > > > >
> > > > > Dear maintainers,
> > > > >
> > > > > I'm resending this because the previous email was not clear and should
> > > > > be ignored. Sorry for the inconvenience caused.
> > > > >
> > > > > I was using HIK DS-U14 2K camera on Ubuntu 20.04 with built-in MIC
> > > > > (but it has only one USB cable) but it seems unsupported. It
> > > > > does not need a driver to be used on Windows (usable by just plugging
> > > > > in).
> > > > > I see no HIK devices on the support list
> > > > > (http://www.ideasonboard.org/uvc/), but when I run lsusb -d 2bdf:0281
> > > > > -v | grep "14 Video" it does output several lines like these:
> > > > >
> > > > > bFunctionClass         14 Video
> > > > > bInterfaceClass        14 Video
> > > > > bInterfaceClass        14 Video
> > > > > bInterfaceClass        14 Video
> > > > > bInterfaceClass        14 Video
> > > > >
> > > > > It also says "Couldn't open device, some information will be missing".
> > > > > But it does not require a driver to work on Windows, so it should be a
> > > > > normal UVC device right?
> > > > >
> > > > > I observed that it is not supported as a camera, because although I
> > > > > see /dev/video0 and /dev/video1 (quite odd since it is only 1 camera),
> > > > > it fails by either OpenCV (cv2.VideoCapture(id)) or `cheese`, where it
> > > > > says "cannot open by index" (I tried both video0 and video1).
> > > > > Then I got the logs with `cheese`, in the zip file attached. I think since the
> > > > > device is quite new on the market, maybe you guys haven't tested it.
> > > > >
> > > > > BTW, I installed the latest from
> > > > > https://git.linuxtv.org/media_build.git before I generated the logs.
> > > > > The camera shows same behavior before and after I installed the latest
> > > > > version. And the USB connection works fine (I can use other cameras on
> > > > > this machine), also the camera itself is fine (tested on Windows machines).
> > > > >
> > > > > Feel free to tell me this is unrelated to the project/this mailing
> > > > > list, in that case I'll just
> > > > > get another camera.
> > >
> > > It sounds to me that there's something broken on this camera's
> > > descriptors, with the USB cable or with the USB stack.
> > >
> > > It sounds very weird to my eyes to see errors when getting
> > > the device descriptors like those:
> > >
> > >       Bus 001 Device 007: ID 2bdf:0281 SN0002 HIK 2K USB CAMERA
> > >       Device Descriptor:
> > >         bLength                18
> > >         bDescriptorType         1
> > >         bcdUSB               2.00
> > >         bDeviceClass          239 Miscellaneous Device
> > >         bDeviceSubClass         2
> > >         bDeviceProtocol         1 Interface Association
> > >         bMaxPacketSize0        64
> > >         idVendor           0x2bdf
> > >         idProduct          0x0281
> > >         bcdDevice           11.00
> > >         iManufacturer           1 (error)
> > >         iProduct                2 (error)
> > >         iSerial                 3 (error)
> >
> > Note that the descriptors can be read by the kernel:
> >
> > [ 1013.137790] usb 1-1: new high-speed USB device number 7 using xhci_hcd
> > [ 1013.287536] usb 1-1: New USB device found, idVendor=2bdf, idProduct=0281, bcdDevice=11.00
> > [ 1013.287542] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> > [ 1013.287545] usb 1-1: Product: HIK 2K USB CAMERA
> > [ 1013.287548] usb 1-1: Manufacturer: SN0002
> > [ 1013.287550] usb 1-1: SerialNumber: SN0002
> > [ 1013.289504] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
> > [ 1013.291886] input: HIK 2K USB CAMERA: HIK 2K USB C as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input21
> >
> > This is immediately followed by
> >
> > [ 1013.300287] usb 1-1: 3:1: cannot get freq at ep 0x89
> > [ 1028.831102] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1033.951429] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1039.071697] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1044.191786] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1049.311948] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1054.432472] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1059.552484] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1064.672763] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1069.792953] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1074.912868] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1078.496721] uvcvideo 1-1:1.1: Failed to set UVC probe control : -110 (exp. 26).
> > [ 1080.033398] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [ 1083.616960] uvcvideo 1-1:1.1: Failed to set UVC probe control : -110 (exp. 26).
> > [ 1085.157405] usb 1-1: 3:1: usb_set_interface failed (-110)
> > [...]
> >
> > The "cannot get freq" message comes from the snd_usb_audio driver, and
> > after that, the video device starts failing ("Failed to set UVC probe
> > control...").
> >
> > I suspect that the device firmware has crashed, possibly as a
> > consequence of requests related to the audio interface.
> >
> > Zhengyang, could you try to blacklist the snd_usb_audio driver to avoid
> > it being automatically loaded, and see if the camera then works (after
> > unplugging and replugging it) ? If it doesn't, please provide the
> > contents of the kernel log.
> >
> > > The Kernel probe also has similar troubles:
> > >
> > >       [   31.553926] usb 1-1: Found UVC 1.00 device HIK 2K USB CAMERA (2bdf:0281)
> > >       [   32.065510] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 1: -110 (exp. 1).
> > >       [   32.577665] usb 1-1: Failed to query (GET_INFO) UVC control 12 on unit 1: -110 (exp. 1).
> > >       [   33.089610] usb 1-1: Failed to query (GET_INFO) UVC control 2 on unit 2: -110 (exp. 1).
> > >       [   33.601620] usb 1-1: Failed to query (GET_INFO) UVC control 3 on unit 2: -110 (exp. 1).
> > >       [   34.113672] usb 1-1: Failed to query (GET_INFO) UVC control 7 on unit 2: -110 (exp. 1).
> > >       [   34.625635] usb 1-1: Failed to query (GET_INFO) UVC control 8 on unit 2: -110 (exp. 1).
> > >       [   35.137673] usb 1-1: Failed to query (GET_INFO) UVC control 10 on unit 2: -110 (exp. 1).
> > >       [   35.649581] usb 1-1: Failed to query (GET_INFO) UVC control 5 on unit 2: -110 (exp. 1).
> > >       [   36.161693] usb 1-1: Failed to query (GET_INFO) UVC control 11 on unit 2: -110 (exp. 1).
> > >       [   46.401833] usb 1-1: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
> > >       [   51.460664] uvcvideo 1-1:1.1: Failed to query (129) UVC probe control : -110 (exp. 26).
> > >       [   51.460672] uvcvideo 1-1:1.1: Failed to initialize the device (-5).
> > >       [   61.656435] usb 1-1: 3:1: usb_set_interface failed (-110)
> > >       [   71.885237] usb 1-1: 3:1: usb_set_interface failed (-110)
> > >       [   77.003565] usb 1-1: 3:1: usb_set_interface failed (-110)
> > > ...
> > >       [ 2022.115559] usb 1-1: 3:1: usb_set_interface failed (-110)
> > >
> > >
> > > Are you using any proprietary driver or had applied any patch/driver
> > > to the Kernel?
> > >
> > > Can you try testing it with vanilla Kernel 5.10?
> >
> > --
> > Regards,
> >
> > Laurent Pinchart
> 
> 
> Thanks for your through inspections about the log, me too suspect the
> problem is related to the audio input, since the audio and video
> stream share the same usb cable.
> I blacklisted the snd_usb_audio driver, and the camera works fine now.
> (I dont really need the audio in the first place so I guess this
> solves it)

Both audio and video are supposed to work, so if you want to use audio
as well, I'd recommend contacting the alsa-devel@alsa-project.org
mailing list for support.

> Thanks very much!

You're welcome.

> p.s. As for the kernel version, it was 5.8.0-44-generic and I just
> installed the ubuntu system a weak ago without adding any customized
> patch/driver except for the nvidia GPU.

-- 
Regards,

Laurent Pinchart