Promise SX6000 problems.

Promise SX6000 problems.

[Seth Hall]

Hi,

Has anyone had better success with this card than we have? To wit:

------------------------------------------------------------------------
I am still struggling with trying to get our new SuperTrac SX6000 to work
properly with any version of Linux. I have not had any success since we received
the card in late December. 

Most recently I have been trying to get the Promise Driver V1.02.0.22
[06/27/2002] driver to work on a fresh distribution of RedHat v7.3, kernel
2.4.18-3 installation described in the Readme seemed to succeed, but the ft.o
driver refuses to load, with insmod giving the following error message:

#root_> insmod /lib/modules/2.4.18-3/kernel/drivers/scsi/ft.o
Warning: loading /lib/modules/2.4.18-3/kernel/drivers/scsi/ft.o
will taint the kernel: no license

/lib/modules/2.4.18-3/kernel/drivers/scsi/ft.o: init_module: operation not
permitted
Hint: insmod errors can be caused by incorrect module parameters, including
invalid IO or IRQ parameters


No SCSI devices are created and lsmod confirms that the ft.o module was not
loaded.


The system in question is a brand new:

Dell Optiplex GX260, 1GB RAM, Gigabit ethernet (Intel e1000), 60GB Ultra ATA
drive, Radeon graphics controller.

The Promise RAID is configuer as follows:

Promise SX6000 with 5 Seagate 120GB drives installed and configured as a 480GB
RAID-5 device (BIOS state reported: Functional.)


FastTrak Series Linux Driver 
Version 1.02.0.22 [06/27/2002]
For RedHat Linux 7.3 (kernel 2.4.18-3)

The SX6000 works perfectly under W2K. I then deleted this test RAID-5 set. A new
RAID-5 set was created and initialized for Linux following verification of the
hardware using W2K.

Incidentally, I also tried to use the new Open Linux driver you offer, using a
driver Makefile Jordan Rhody sent me on December 18, 2002, with no success. The
Makefile supplied built correctly under Slackware v8.1 (kernel v2.4.20) After
booting, the sca device could not be found. I reverted to RH 7.3 since this is
the release you claim to support.

Help!?

Seth Hall
Speech Comm. Group
MIT - Cambridge

Re: Promise SX6000 problems.

[Mikael Abrahamsson]

On Mon, 3 Feb 2003, Seth Hall wrote:

> Hi,
> 
> Has anyone had better success with this card than we have? To wit:

Yes. I have received Redhat 7.3 and 8.0 beta drivers from Promise for the
SX6000 that works properly (been running them since october).

I have absolutely NO IDEA why Promise doesnt release these or even 
acknowledge that they exists. I have emailed them to 6-7 people so far and 
nobody has reported back stating that they have any problems with them. 
They all expressed frustration from dealing with Promise on the issue. 
Promise needs to get their act together and release supported 
updated Redhat drivers, or even better, work with redhat so that redhat 
can include the latest drivers with their newer kernels directly.

Seems I got lucky and caught the right person at Promise when I emailed.

-- 
Mikael Abrahamsson    email: swmike@swm.pp.se

Re: Promise SX6000 problems.

[Stephan van Hienen]

On Tue, 4 Feb 2003, Mikael Abrahamsson wrote:

> I have absolutely NO IDEA why Promise doesnt release these or even
> acknowledge that they exists.
same thing with the FastTrak TX4
no bios update on their website for lba48 support

but 1 email to support (and quick response within 1 hour) and they sended
the bios update

with reaction :

--
Our website is managed by Promise Technology International based in
Taiwan.
With this mail you receive the latest drivers and BIOS fot the TX4 which
also supports LBA48
--

So i think the .tw people are a bit slow... (bit=1 year)