Re: [Bugme-new] [Bug 9752] New: getting "FAULT code" message at startup in mpt fusion scsi driver

Re: [Bugme-new] [Bug 9752] New: getting "FAULT code" message at startup in mpt fusion scsi driver

[Andrew Morton]

On Tue, 15 Jan 2008 06:30:11 -0800 (PST) bugme-daemon@bugzilla.kernel.org wrote:

> http://bugzilla.kernel.org/show_bug.cgi?id=9752
> 
>            Summary: getting "FAULT code" message at startup in mpt fusion
>                     scsi driver
>            Product: SCSI Drivers
>            Version: 2.5
>      KernelVersion: 2.6.14
>           Platform: All
>         OS/Version: Linux
>               Tree: Mainline
>             Status: NEW
>           Severity: normal
>           Priority: P1
>          Component: Other
>         AssignedTo: scsi_drivers-other@kernel-bugs.osdl.org
>         ReportedBy: cfriesen@nortel.com
> 
> 
> Hardware Environment: 32-bit x86, dual Xeon
> Software Environment: nothing special
> Problem Description:
> 
> On blade startup we're seeing the following message:
> 
> Fusion MPT base driver 3.02.55
> Copyright (c) 1999-2005 LSI Logic Corporation
> Fusion MPT SAS Host driver 3.02.55
> mptbase: Initiating ioc0 bringup
> mptbase: ioc0: WARNING - IOC is in FAULT state!!!
>             FAULT code = 1804h
> mptbase: ioc0: ERROR - Failed to come READY after reset! IocState=0
> mptbase: ioc0 NOT READY WARNING!
> mptbase: WARNING - ioc0 did not initialize properly! (-1)
> mptsas: probe of 0000:05:01.0 failed with error -1
> 
> 
> I'm not very knowledgable with SCSI, so can someone tell me whether this is a
> disk fault or a host fault?  Even better, does anyone know what the specific
> fault code means or where I could look it up?
> 
> 
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RE: [Bugme-new] [Bug 9752] New: getting "FAULT code" message at startup in mpt fusion scsi driver

[Moore, Eric]

On Tuesday, January 15, 2008 1:37 PM, Andrew Morton wrote:
> > On blade startup we're seeing the following message:
> > 
> > Fusion MPT base driver 3.02.55
> > Copyright (c) 1999-2005 LSI Logic Corporation
> > Fusion MPT SAS Host driver 3.02.55
> > mptbase: Initiating ioc0 bringup
> > mptbase: ioc0: WARNING - IOC is in FAULT state!!!
> >             FAULT code = 1804h
> > mptbase: ioc0: ERROR - Failed to come READY after reset! IocState=0
> > mptbase: ioc0 NOT READY WARNING!
> > mptbase: WARNING - ioc0 did not initialize properly! (-1)
> > mptsas: probe of 0000:05:01.0 failed with error -1
> > 

What is happening is while the driver loading, the controller is in
FAULT_STATE, and we are unable to recover.  The FAULT_CODE = (0x1804) =
IFAULT_IOP_SELFTEST_FAILED_TIMER, means "Timer Failure".  I suggest this
customer try contacting LSI support channels. More than likely a
firmware upgrade might fix this issue.  I really doubt its a driver
issue. The channel support email id is support@lsi.com.  There maybe a
Notrel Product Marketing account manager, but I'm not for sure.

Eric