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From: Brian Mikkelsen <brianmik@redhat.com>
To: Vincent M Caruso <vcaruso@usgs.gov>
Cc: linux-smp@vger.kernel.org
Subject: Re: Problem with Linux kernel and Red Hat Enterprise Linux and ASUS mother board APIC
Date: Thu, 18 Mar 2004 14:20:41 -0500	[thread overview]
Message-ID: <4059F689.90808@redhat.com> (raw)
In-Reply-To: <OF00002E42.F9C12017-ON85256E5B.0062777C-85256E5B.00641A57@er.usgs.gov>

Vincent,
I do not know that answer.  I think you should be able to get an answer 
from starting a web ticket with Red Hat.  You should be able to create a 
web ticket by doing the following:

1) Start at Redhat.com, www.redhat.com
2) Choose the "Support" Tab from the Options Menu
3) On the right hand side you should be able to login using your RHN 
login and password
4) Once logged in you should be able to create a web ticket

All of this happens at this URL, but I wanted you know how to get there.

Red Hat Support Pages
https://www.redhat.com/apps/support/

If you don't get the answer you need from support let me know and I will 
try to escalate your situation.  If there is anything else I can try and 
help with, please don't hesitate to let me know.

Cheers,
Brian




Vincent M Caruso wrote:

>Brian,
>
>I am having a problem with the compatability of the Linux Kernel with my
>new system.  My new system is based on a ASUS P4P800-VM-UAY motherboard and
>an Intel P4   2.8ghtz processor with 800mhz FSB. In my logs I get the
>messages
>
>Linux version 2.4.21-9.0.1.
>
>OEM ID: ASUSTek  Product ID: P4P800-VM    APIC at: 0xFEE00000
>I/O APIC #2 Version 32 at 0xFEC00000.
>Processors: 2
>xAPIC support is present
>Enabling APIC mode: Flat.     Using 1 I/O APICs
>
>
>
>
>IO APIC #2......
>.... register #00: 02000000
>.......    : physical APIC id: 02
>.......    : Delivery Type: 0
>.......    : LTS          : 0
>.... register #01: 00178020
>.......     : max redirection entries: 0017
>.......     : PRQ implemented: 1
>.......     : IO APIC version: 0020
>.... register #02: 00178020
>.......     : arbitration: 00
>An unexpected IO-APIC was found. If this kernel release is less than
>three months old please report this to linux-smp@vger.kernel.org
>.... IRQ redirection table:
>
>
>I do have a serious problem with this system being very slow because of
>these conflicts, so I need to get it fixed.
>I forewarded this information to the link indicated:
>linux-smp@vger.kernel.org
>
>Are you people at Red Hat affiliated with these people?  Can I expect to
>hear back from them any time soon?  Maybe with a suggested Kernel to run on
>to resolve this problem.
>
>Thanks,
>
>Vince Caruso
>
>Customer Number 608648
>RHEL WS Basic Serviced System
>RHEL purchased 12/03/2003
>Phone 703-648-4586
>
>
>  
>


-- 
_______________________
Brian C. Mikkelsen
Red Hat Enterprise Sales 
Federal Account Manager
Civilian and Department of Defense

Direct- 919-754-3754
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Email   Brianmik@redhat.com

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      reply	other threads:[~2004-03-18 19:20 UTC|newest]

Thread overview: 2+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2004-03-18 18:13 Problem with Linux kernel and Red Hat Enterprise Linux and ASUS mother board APIC Vincent M Caruso
2004-03-18 19:20 ` Brian Mikkelsen [this message]

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