Re: USB keyboard and mouse non responsive at login

Re: USB keyboard and mouse non responsive at login

[Greg KH]

On Thu, Apr 04, 2019 at 10:16:36PM +0100, John Travell wrote:
> Summary: USB keyboard and mouse non responsive at login
> Product: Drivers
> Version: 2.5
> Kernel Version: 3.13.0-166-generic
> Kernel Version: 3.13.0-167-generic
> Kernel Version: 3.13.0-168-generic

3.13 was released back in January of 2014, if you are stuck on this old,
obsolete kernel version, please contact the company you are paying for
support for this, as they are the only ones that can provide this (and
you are paying for it, so use that!)

good luck,

greg k-h

Re: USB keyboard and mouse non responsive at login

[John Travell]

Greg,
While I fully appreciate that the origins of 3.13 are steeped in 
history, the three versions mentioned were released this year.
All came from the ubuntu repositories, not via any paid support.

I have this one machine still on Linux Mint 17.3, with an old AMD 
graphics card that is not supported in amdgpu for kernel 4.*.
When last I tried them, the open source drivers in Mint 18.* did not 
correctly support a dual head display. I am not yet sure that LM19 is 
any better.
Because LM17.3 is going EOL I am having to update, but that is a work in 
progress.

John Travell

On 05/04/2019 05:49, Greg KH wrote:
> On Thu, Apr 04, 2019 at 10:16:36PM +0100, John Travell wrote:
>> Summary: USB keyboard and mouse non responsive at login
>> Product: Drivers
>> Version: 2.5
>> Kernel Version: 3.13.0-166-generic
>> Kernel Version: 3.13.0-167-generic
>> Kernel Version: 3.13.0-168-generic
> 
> 3.13 was released back in January of 2014, if you are stuck on this old,
> obsolete kernel version, please contact the company you are paying for
> support for this, as they are the only ones that can provide this (and
> you are paying for it, so use that!)
> 
> good luck,
> 
> greg k-h
> 

Re: USB keyboard and mouse non responsive at login

[Greg KH]

On Fri, Apr 05, 2019 at 09:38:58AM +0100, John Travell wrote:
> Greg,
> While I fully appreciate that the origins of 3.13 are steeped in history,
> the three versions mentioned were released this year.
> All came from the ubuntu repositories, not via any paid support.

Sorry, you are going to have to contact Ubuntu for support for those old
and ancient kernels as we have no idea what is in them, what changed in
them, or why they even keep updating them :)

We will be glad to help you out here if you use the latest kernel.org
releases, as we know what is in them.

best of luck,

greg k-h