From: Greg KH <gregkh@linuxfoundation.org>
To: Laurent Bigonville <bigon@bigon.be>
Cc: linux-usb@vger.kernel.org
Subject: Re: Hikmicro Mini2 V2: unable to enumerate USB device
Date: Thu, 17 Jul 2025 16:38:30 +0200 [thread overview]
Message-ID: <2025071756-improve-compactor-207f@gregkh> (raw)
In-Reply-To: <c05a76cc-ac27-4f64-a4a7-5a1e0fd349d9@bigon.be>
On Thu, Jul 17, 2025 at 02:06:13PM +0200, Laurent Bigonville wrote:
> Hello,
>
> I just bought an Hikmicro Mini2 V2 USB thermal camera and the device is not
> recognized
>
> [ 64.039667] usb 3-2: new high-speed USB device number 11 using xhci_hcd
> [ 64.245840] usb 3-2: New USB device found, idVendor=2bdf, idProduct=0106,
> bcdDevice= 4.09
> [ 64.245857] usb 3-2: New USB device strings: Mfr=1, Product=2,
> SerialNumber=3
> [ 64.245862] usb 3-2: Product: Thermal Imager
> [ 64.245865] usb 3-2: Manufacturer: Hikmicro
> [ 64.245868] usb 3-2: SerialNumber: XXXXXXXX
> [ 65.817499] usb 3-2: USB disconnect, device number 11
> [ 66.162197] usb 3-2: new high-speed USB device number 12 using xhci_hcd
> [ 66.344529] usb 3-2: device descriptor read/64, error -71
> [ 66.629395] usb 3-2: device descriptor read/64, error -71
> [ 66.922427] usb 3-2: new high-speed USB device number 13 using xhci_hcd
> [ 67.104880] usb 3-2: device descriptor read/64, error -71
> [ 67.390254] usb 3-2: device descriptor read/64, error -71
> [ 67.493238] usb usb3-port2: attempt power cycle
> [ 68.151973] usb 3-2: new high-speed USB device number 14 using xhci_hcd
> [ 68.152150] usb 3-2: Device not responding to setup address.
> [ 68.354479] usb 3-2: Device not responding to setup address.
> [ 68.560631] usb 3-2: device not accepting address 14, error -71
> [ 68.747321] usb 3-2: new high-speed USB device number 15 using xhci_hcd
> [ 68.747422] usb 3-2: Device not responding to setup address.
> [ 68.950227] usb 3-2: Device not responding to setup address.
> [ 69.152505] usb 3-2: device not accepting address 15, error -71
> [ 69.152593] usb usb3-port2: unable to enumerate USB device
>
> The device is not listed in lsusb after this
>
> It's not clear whether the camera is a UVC one, but the device should still
> appear, right?
>
> An idea what to do?
What kernel version is this? The device really doesn't like to be read
from, does it work in any other machine? Plugged into a different
port/hub?
thanks,
greg k-h
next prev parent reply other threads:[~2025-07-17 14:38 UTC|newest]
Thread overview: 3+ messages / expand[flat|nested] mbox.gz Atom feed top
2025-07-17 12:06 Hikmicro Mini2 V2: unable to enumerate USB device Laurent Bigonville
2025-07-17 14:38 ` Greg KH [this message]
2025-07-17 20:55 ` Laurent Bigonville
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