[BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG

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* [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG
@ 2026-09-10 14:47 Eric Lin
  2026-09-11  9:53 ` Mathias Nyman
  0 siblings, 1 reply; 6+ messages in thread
From: Eric Lin @ 2026-09-10 14:47 UTC (permalink / raw)
  To: mathias.nyman; +Cc: gregkh, linux-usb

Hi! I am experiencing an issue where my internal USB fingerprint
sensor enters a continuous reset loop on Linux

System Info:
Laptop Model: MSI Prestige 16 Flip AI+ C3MTG
Device info: Bus 003 Device 002: ID 27c6:6090 Shenzhen Goodix
Technology Co.,Ltd. Goodix USB2.0 MISC
Kernel Version: 7.3.0-rc2-1-cachyos-rc
Linux Distro: Arch Linux

Behavior:
The device repeatedly disconnects and reconnects. I have tried
disabling USB autosuspend via udev rules, but the reset behavior
continues

Relevant dmesg log output:
[    0.728290] usb 3-6: new full-speed USB device number 2 using xhci_hcd
[    0.852232] usb 3-6: New USB device found, idVendor=27c6,
idProduct=6090, bcdDevice= 1.00
[    0.853030] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    0.853035] usb 3-6: Product: Goodix USB2.0 MISC
[    0.853038] usb 3-6: Manufacturer: Goodix Technology Co., Ltd.
[    0.853041] usb 3-6: SerialNumber: UIDEA968203_XXXX_MOC_B0
[   10.774839] ucsi_acpi USBC000:00: GET_CURRENT_CAM command failed
[   30.365584] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[   30.605812] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  425.108819] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  425.368738] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[ 1265.198999] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[ 1265.447057] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[ 1283.745362] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[ 1491.845657] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[ 1492.094664] usb 3-6: reset full-speed USB device number 2 using xhci_hcd

Please let me know if you need any further hardware traces or if I
should test a specific kernel patch.

Best regards,
Eric

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG
  2026-09-10 14:47 [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG Eric Lin
@ 2026-09-11  9:53 ` Mathias Nyman
  2026-09-11 12:11   ` EricLin
  0 siblings, 1 reply; 6+ messages in thread
From: Mathias Nyman @ 2026-09-11  9:53 UTC (permalink / raw)
  To: Eric Lin, mathias.nyman; +Cc: gregkh, linux-usb

Hi

On 9/10/26 17:47, Eric Lin wrote:
> Hi! I am experiencing an issue where my internal USB fingerprint
> sensor enters a continuous reset loop on Linux
> 
> System Info:
> Laptop Model: MSI Prestige 16 Flip AI+ C3MTG
> Device info: Bus 003 Device 002: ID 27c6:6090 Shenzhen Goodix
> Technology Co.,Ltd. Goodix USB2.0 MISC
> Kernel Version: 7.3.0-rc2-1-cachyos-rc
> Linux Distro: Arch Linux

Is this a new issue with 7.3-rc kernel, or something that can be
reproduced with older kernels?

> 
> Behavior:
> The device repeatedly disconnects and reconnects. I have tried
> disabling USB autosuspend via udev rules, but the reset behavior
> continues
> 
> Relevant dmesg log output:
> [    0.728290] usb 3-6: new full-speed USB device number 2 using xhci_hcd
> [    0.852232] usb 3-6: New USB device found, idVendor=27c6,
> idProduct=6090, bcdDevice= 1.00
> [    0.853030] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [    0.853035] usb 3-6: Product: Goodix USB2.0 MISC
> [    0.853038] usb 3-6: Manufacturer: Goodix Technology Co., Ltd.
> [    0.853041] usb 3-6: SerialNumber: UIDEA968203_XXXX_MOC_B0
> [   10.774839] ucsi_acpi USBC000:00: GET_CURRENT_CAM command failed
> [   30.365584] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [   30.605812] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [  425.108819] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [  425.368738] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [ 1265.198999] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [ 1265.447057] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [ 1283.745362] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [ 1491.845657] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [ 1492.094664] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> 

Those resets are not that frequent, often several minutes apart.

First guess is that its still somehow related to power management, and device
is reset (in resume?) to recover.

> Please let me know if you need any further hardware traces or if I
> should test a specific kernel patch.

If it works on newer kernels then git bisect can help you find the offending
commit.

Enabling usb core and xhci dynamic debug could tell us more:

echo 'module xhci_hcd =p' >/sys/kernel/debug/dynamic_debug/control
echo 'module usbcore =p' >/sys/kernel/debug/dynamic_debug/control
< Reproduce issue >
Send output of dmesg

Thanks
Mathias


^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG
  2026-09-11  9:53 ` Mathias Nyman
@ 2026-09-11 12:11   ` EricLin
  2026-09-11 13:39     ` Mathias Nyman
  0 siblings, 1 reply; 6+ messages in thread
From: EricLin @ 2026-09-11 12:11 UTC (permalink / raw)
  To: mathias.nyman; +Cc: ericlin050914, gregkh, linux-usb, mathias.nyman

> Is this a new issue with 7.3-rc kernel, or something that can be
reproduced with older kernels?

This issue has persisted since I performed a fresh installation of Arch Linux on this device (which is Linux kernel 7.0)

> Those resets are not that frequent, often several minutes apart.
>
> First guess is that its still somehow related to power management, and device
is reset (in resume?) to recover.

Well, these messages seem to appear only when I use this fingerprint sensor

> If it works on newer kernels then git bisect can help you find the offending
commit.

> Enabling usb core and xhci dynamic debug could tell us more:

> echo 'module xhci_hcd =p' >/sys/kernel/debug/dynamic_debug/control
> echo 'module usbcore =p' >/sys/kernel/debug/dynamic_debug/control
> < Reproduce issue >
> Send output of dmesg

Here are the outputs of dmesg (with debug enabled)
[    0.467820] xhci_hcd 0000:00:0d.0: xHCI Host Controller
[    0.467827] xhci_hcd 0000:00:0d.0: new USB bus registered, assigned bus number 1
[    0.468960] xhci_hcd 0000:00:0d.0: hcc params 0x20007fc1 hci version 0x120 quirks 0x0000000200009810
[    0.469267] xhci_hcd 0000:00:0d.0: xHCI Host Controller
[    0.469269] xhci_hcd 0000:00:0d.0: new USB bus registered, assigned bus number 2
[    0.469270] xhci_hcd 0000:00:0d.0: Host supports USB 3.2 Enhanced SuperSpeed
[    0.471205] xhci_hcd 0000:00:14.0: xHCI Host Controller
[    0.471208] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
[    0.472349] xhci_hcd 0000:00:14.0: hcc params 0x20007fc1 hci version 0x120 quirks 0x0000000200009810
[    0.472638] xhci_hcd 0000:00:14.0: xHCI Host Controller
[    0.472639] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
[    0.472640] xhci_hcd 0000:00:14.0: Host supports USB 3.2 Enhanced SuperSpeed
[    0.717291] usb 3-6: new full-speed USB device number 2 using xhci_hcd
[    0.840784] usb 3-6: New USB device found, idVendor=27c6, idProduct=6090, bcdDevice= 1.00
[    0.841565] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    0.841569] usb 3-6: Product: Goodix USB2.0 MISC
[    0.841572] usb 3-6: Manufacturer: Goodix Technology Co., Ltd.
[    0.841574] usb 3-6: SerialNumber: UIDEA968203_XXXX_MOC_B0
[    0.957240] usb 3-7: new high-speed USB device number 3 using xhci_hcd
[  197.151533] usb 3-6: reset full-speed USB device number 2 using xhci_hcd        # The first time of using this fingerprint sensor
[  197.401517] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  240.364042] xhci_hcd 0000:00:14.0: HC state intact, continuing without reset        # The second time of using this fingerprint sensor
[  240.364098] xhci_hcd 0000:00:14.0: Setting command ring address to 0xffffe001
[  240.364262] xhci_hcd 0000:00:14.0: xhci_resume: starting usb3 port polling.
[  240.364267] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb4 port polling
[  240.364278] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  240.364280] xhci_hcd 0000:00:14.0: hcd_pci_runtime_resume: 0
[  240.364344] xhci_hcd 0000:00:14.0: Get port status 3-1 read: 0x2a0, return 0x100
[  240.364407] xhci_hcd 0000:00:14.0: Get port status 3-2 read: 0x2a0, return 0x100
[  240.364418] xhci_hcd 0000:00:14.0: Get port status 3-3 read: 0x2a0, return 0x100
[  240.364443] xhci_hcd 0000:00:14.0: Get port status 3-4 read: 0x2a0, return 0x100
[  240.364468] xhci_hcd 0000:00:14.0: Get port status 3-5 read: 0x2a0, return 0x100
[  240.364473] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x663, return 0x107
[  240.364500] xhci_hcd 0000:00:14.0: Get port status 3-7 read: 0xe63, return 0x507
[  240.364526] xhci_hcd 0000:00:14.0: Get port status 3-8 read: 0x2a0, return 0x100
[  240.364531] xhci_hcd 0000:00:14.0: Get port status 3-9 read: 0x2a0, return 0x100
[  240.364537] xhci_hcd 0000:00:14.0: Get port status 3-10 read: 0x2a0, return 0x100
[  240.364564] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x663, return 0x107
[  240.364611] xhci_hcd 0000:00:14.0: clear USB_PORT_FEAT_SUSPEND
[  240.364612] xhci_hcd 0000:00:14.0: PORTSC 0663
[  240.364616] xhci_hcd 0000:00:14.0: Set port 3-6 link state, portsc: 0x663, write 0x107e1
[  240.405029] xhci_hcd 0000:00:14.0: Set port 3-6 link state, portsc: 0x7e3, write 0x10601
[  240.405066] usb 3-6: usb auto-resume
[  240.405138] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x400603
[  240.405148] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  240.446041] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x603, return 0x40103
[  240.446119] xhci_hcd 0000:00:14.0: clear port6 suspend/resume change, portsc: 0x603
[  240.456987] usb 3-6: finish resume
[  240.457379] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  240.511402] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  240.511413] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  240.517961] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  240.518038] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  240.568969] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  240.568998] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.569335] xhci_hcd 0000:00:14.0: Completed reset device command.
[  240.569436] xhci_hcd 0000:00:14.0: Successful reset device command.
[  240.569550] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  240.569556] xhci_hcd 0000:00:14.0: Slot already in default state
[  240.569822] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  240.570131] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  240.605942] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  240.624155] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  240.624165] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  240.630984] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  240.631050] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  240.682009] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  240.682037] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.682206] xhci_hcd 0000:00:14.0: Completed reset device command.
[  240.682309] xhci_hcd 0000:00:14.0: Can't reset device (slot ID 1) in default state
[  240.682316] xhci_hcd 0000:00:14.0: Not freeing device rings.
[  240.682352] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.682578] xhci_hcd 0000:00:14.0: Successful setup address command
[  240.682633] xhci_hcd 0000:00:14.0: Op regs DCBAA ptr = 0x000000fffff000
[  240.682637] xhci_hcd 0000:00:14.0: Slot ID 1 dcbaa entry @0000000021fab8ba = 0x000000fffd7000
[  240.682642] xhci_hcd 0000:00:14.0: Output Context DMA address = 0xfffd7000
[  240.682644] xhci_hcd 0000:00:14.0: Internal device address = 1
[  240.693858] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  240.693930] xhci_hcd 0000:00:14.0: add ep 0x83, slot id 1, new drop flags = 0x0, new add flags = 0x80
[  240.693941] xhci_hcd 0000:00:14.0: add ep 0x1, slot id 1, new drop flags = 0x0, new add flags = 0x84
[  240.693945] xhci_hcd 0000:00:14.0: xhci_check_bandwidth called for udev 00000000dd219587
[  240.693951] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.694317] xhci_hcd 0000:00:14.0: Successful Endpoint Configure command
[  240.694634] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.694762] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 6
[  240.694779] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.695003] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.695040] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 1
[  240.695064] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.695313] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x603, return 0x103
[  240.695616] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  240.705786] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  240.759625] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  240.759638] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  240.766960] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  240.767032] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  240.817914] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  240.817926] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.818251] xhci_hcd 0000:00:14.0: Completed reset device command.
[  240.818348] xhci_hcd 0000:00:14.0: Successful reset device command.
[  240.818446] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  240.818452] xhci_hcd 0000:00:14.0: Slot already in default state
[  240.818685] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  240.818774] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  240.853852] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  240.872609] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  240.872620] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  240.878941] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  240.879016] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  240.930917] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  240.930930] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.931094] xhci_hcd 0000:00:14.0: Completed reset device command.
[  240.931198] xhci_hcd 0000:00:14.0: Can't reset device (slot ID 1) in default state
[  240.931205] xhci_hcd 0000:00:14.0: Not freeing device rings.
[  240.931220] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.931500] xhci_hcd 0000:00:14.0: Successful setup address command
[  240.931542] xhci_hcd 0000:00:14.0: Op regs DCBAA ptr = 0x000000fffff000
[  240.931547] xhci_hcd 0000:00:14.0: Slot ID 1 dcbaa entry @0000000021fab8ba = 0x000000fffd7000
[  240.931552] xhci_hcd 0000:00:14.0: Output Context DMA address = 0xfffd7000
[  240.931554] xhci_hcd 0000:00:14.0: Internal device address = 1
[  240.943853] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  240.943921] xhci_hcd 0000:00:14.0: add ep 0x83, slot id 1, new drop flags = 0x0, new add flags = 0x80
[  240.943931] xhci_hcd 0000:00:14.0: add ep 0x1, slot id 1, new drop flags = 0x0, new add flags = 0x84
[  240.943936] xhci_hcd 0000:00:14.0: xhci_check_bandwidth called for udev 00000000dd219587
[  240.943941] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.944257] xhci_hcd 0000:00:14.0: Successful Endpoint Configure command
[  240.944602] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.944652] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 6
[  240.944680] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.944870] xhci_hcd 0000:00:14.0: // Ding dong!
[  240.944908] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 1
[  240.944916] xhci_hcd 0000:00:14.0: // Ding dong!
[  241.109911] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  243.707621] xhci_hcd 0000:00:14.0: // Ding dong!
[  243.707776] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 6
[  243.707787] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 1
[  243.707791] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 0
[  243.707934] xhci_hcd 0000:00:14.0: Set port 3-6 link state, portsc: 0x603, write 0x10661
[  243.719855] usb 3-6: usb auto-suspend, wakeup 0
[  243.730866] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  243.730894] xhci_hcd 0000:00:14.0: config port 4-1 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730899] xhci_hcd 0000:00:14.0: config port 4-2 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730903] xhci_hcd 0000:00:14.0: config port 3-1 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730907] xhci_hcd 0000:00:14.0: config port 3-2 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730910] xhci_hcd 0000:00:14.0: config port 3-3 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730913] xhci_hcd 0000:00:14.0: config port 3-4 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730916] xhci_hcd 0000:00:14.0: config port 3-5 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730920] xhci_hcd 0000:00:14.0: config port 3-8 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730923] xhci_hcd 0000:00:14.0: config port 3-9 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730926] xhci_hcd 0000:00:14.0: config port 3-10 wake bits, portsc: 0xa0002a0, write: 0xa0202a0
[  243.730928] xhci_hcd 0000:00:14.0: xhci_suspend: stopping usb3 port polling.
[  243.730936] xhci_hcd 0000:00:14.0: Setting command ring address to 0xffffe001
[  243.731073] xhci_hcd 0000:00:14.0: hcd_pci_runtime_suspend: 0
[  590.653758] xhci_hcd 0000:00:14.0: HC state intact, continuing without reset        # The third time of using this fingerprint sensor
[  590.653792] xhci_hcd 0000:00:14.0: Setting command ring address to 0xffffe001
[  590.653954] xhci_hcd 0000:00:14.0: xhci_resume: starting usb3 port polling.
[  590.653959] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb4 port polling
[  590.653969] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  590.653971] xhci_hcd 0000:00:14.0: hcd_pci_runtime_resume: 0
[  590.654004] xhci_hcd 0000:00:14.0: Get port status 3-1 read: 0x2a0, return 0x100
[  590.654029] xhci_hcd 0000:00:14.0: Get port status 3-2 read: 0x2a0, return 0x100
[  590.654041] xhci_hcd 0000:00:14.0: Get port status 3-3 read: 0x2a0, return 0x100
[  590.654052] xhci_hcd 0000:00:14.0: Get port status 3-4 read: 0x2a0, return 0x100
[  590.654059] xhci_hcd 0000:00:14.0: Get port status 3-5 read: 0x2a0, return 0x100
[  590.654065] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x663, return 0x107
[  590.654077] xhci_hcd 0000:00:14.0: Get port status 3-7 read: 0xe63, return 0x507
[  590.654088] xhci_hcd 0000:00:14.0: Get port status 3-8 read: 0x2a0, return 0x100
[  590.654094] xhci_hcd 0000:00:14.0: Get port status 3-9 read: 0x2a0, return 0x100
[  590.654100] xhci_hcd 0000:00:14.0: Get port status 3-10 read: 0x2a0, return 0x100
[  590.654130] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x663, return 0x107
[  590.654141] xhci_hcd 0000:00:14.0: clear USB_PORT_FEAT_SUSPEND
[  590.654142] xhci_hcd 0000:00:14.0: PORTSC 0663
[  590.654145] xhci_hcd 0000:00:14.0: Set port 3-6 link state, portsc: 0x663, write 0x107e1
[  590.694874] xhci_hcd 0000:00:14.0: Set port 3-6 link state, portsc: 0x7e3, write 0x10601
[  590.694893] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x400603
[  590.694899] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  590.694957] usb 3-6: usb auto-resume
[  590.735791] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x603, return 0x40103
[  590.735858] xhci_hcd 0000:00:14.0: clear port6 suspend/resume change, portsc: 0x603
[  590.747785] usb 3-6: finish resume
[  590.748300] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x603, return 0x103
[  590.748381] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  590.802405] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  590.802416] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  590.808744] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  590.808812] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  590.841739] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  590.859876] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  590.859888] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.860243] xhci_hcd 0000:00:14.0: Completed reset device command.
[  590.860288] xhci_hcd 0000:00:14.0: Successful reset device command.
[  590.860389] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  590.860393] xhci_hcd 0000:00:14.0: Slot already in default state
[  590.860528] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  590.860677] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  590.914691] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  590.914704] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  590.921816] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  590.921890] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  590.972820] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  590.972840] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.972927] xhci_hcd 0000:00:14.0: Completed reset device command.
[  590.972957] xhci_hcd 0000:00:14.0: Can't reset device (slot ID 1) in default state
[  590.972959] xhci_hcd 0000:00:14.0: Not freeing device rings.
[  590.972982] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.973077] xhci_hcd 0000:00:14.0: Successful setup address command
[  590.973099] xhci_hcd 0000:00:14.0: Op regs DCBAA ptr = 0x000000fffff000
[  590.973103] xhci_hcd 0000:00:14.0: Slot ID 1 dcbaa entry @0000000021fab8ba = 0x000000fffd7000
[  590.973108] xhci_hcd 0000:00:14.0: Output Context DMA address = 0xfffd7000
[  590.973110] xhci_hcd 0000:00:14.0: Internal device address = 1
[  590.984557] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  590.984681] xhci_hcd 0000:00:14.0: add ep 0x83, slot id 1, new drop flags = 0x0, new add flags = 0x80
[  590.984688] xhci_hcd 0000:00:14.0: add ep 0x1, slot id 1, new drop flags = 0x0, new add flags = 0x84
[  590.984691] xhci_hcd 0000:00:14.0: xhci_check_bandwidth called for udev 00000000dd219587
[  590.984698] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.985041] xhci_hcd 0000:00:14.0: Successful Endpoint Configure command
[  590.985286] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.985342] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 6
[  590.985370] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.985541] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.985603] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 1
[  590.985612] xhci_hcd 0000:00:14.0: // Ding dong!
[  590.986371] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  591.009222] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  591.064173] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  591.064184] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  591.069758] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  591.069829] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  591.097722] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[  591.120775] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  591.120787] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.121111] xhci_hcd 0000:00:14.0: Completed reset device command.
[  591.121136] xhci_hcd 0000:00:14.0: Successful reset device command.
[  591.121242] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[  591.121247] xhci_hcd 0000:00:14.0: Slot already in default state
[  591.121381] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  591.121480] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[  591.175511] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[  591.175522] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[  591.181795] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[  591.181865] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[  591.232780] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[  591.232792] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.232840] xhci_hcd 0000:00:14.0: Completed reset device command.
[  591.232852] xhci_hcd 0000:00:14.0: Can't reset device (slot ID 1) in default state
[  591.232854] xhci_hcd 0000:00:14.0: Not freeing device rings.
[  591.232865] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.232981] xhci_hcd 0000:00:14.0: Successful setup address command
[  591.233001] xhci_hcd 0000:00:14.0: Op regs DCBAA ptr = 0x000000fffff000
[  591.233005] xhci_hcd 0000:00:14.0: Slot ID 1 dcbaa entry @0000000021fab8ba = 0x000000fffd7000
[  591.233008] xhci_hcd 0000:00:14.0: Output Context DMA address = 0xfffd7000
[  591.233010] xhci_hcd 0000:00:14.0: Internal device address = 1
[  591.244582] xhci_hcd 0000:00:14.0: Waiting for status stage event
[  591.244665] xhci_hcd 0000:00:14.0: add ep 0x83, slot id 1, new drop flags = 0x0, new add flags = 0x80
[  591.244672] xhci_hcd 0000:00:14.0: add ep 0x1, slot id 1, new drop flags = 0x0, new add flags = 0x84
[  591.244674] xhci_hcd 0000:00:14.0: xhci_check_bandwidth called for udev 00000000dd219587
[  591.244681] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.245049] xhci_hcd 0000:00:14.0: Successful Endpoint Configure command
[  591.245301] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.245354] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 6
[  591.245380] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.245580] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.245743] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 1
[  591.245769] xhci_hcd 0000:00:14.0: // Ding dong!
[  591.345699] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling

Best regards,
Eric

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG
  2026-09-11 12:11   ` EricLin
@ 2026-09-11 13:39     ` Mathias Nyman
  2026-09-11 14:48       ` EricLin
  0 siblings, 1 reply; 6+ messages in thread
From: Mathias Nyman @ 2026-09-11 13:39 UTC (permalink / raw)
  To: EricLin; +Cc: gregkh, linux-usb, mathias.nyman

On 9/11/26 15:11, EricLin wrote:
>> Is this a new issue with 7.3-rc kernel, or something that can be
> reproduced with older kernels?
> 
> This issue has persisted since I performed a fresh installation of Arch Linux on this device (which is Linux kernel 7.0)
> 
>> Those resets are not that frequent, often several minutes apart.
>>
>> First guess is that its still somehow related to power management, and device
> is reset (in resume?) to recover.
> 
> Well, these messages seem to appear only when I use this fingerprint sensor
> 
>> If it works on newer kernels then git bisect can help you find the offending
> commit.
> 
>> Enabling usb core and xhci dynamic debug could tell us more:
> 
>> echo 'module xhci_hcd =p' >/sys/kernel/debug/dynamic_debug/control
>> echo 'module usbcore =p' >/sys/kernel/debug/dynamic_debug/control
>> < Reproduce issue >
>> Send output of dmesg
> 
> Here are the outputs of dmesg (with debug enabled)
> [    0.467820] xhci_hcd 0000:00:0d.0: xHCI Host Controller
> [    0.467827] xhci_hcd 0000:00:0d.0: new USB bus registered, assigned bus number 1
> [    0.468960] xhci_hcd 0000:00:0d.0: hcc params 0x20007fc1 hci version 0x120 quirks 0x0000000200009810
> [    0.469267] xhci_hcd 0000:00:0d.0: xHCI Host Controller
> [    0.469269] xhci_hcd 0000:00:0d.0: new USB bus registered, assigned bus number 2
> [    0.469270] xhci_hcd 0000:00:0d.0: Host supports USB 3.2 Enhanced SuperSpeed
> [    0.471205] xhci_hcd 0000:00:14.0: xHCI Host Controller
> [    0.471208] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
> [    0.472349] xhci_hcd 0000:00:14.0: hcc params 0x20007fc1 hci version 0x120 quirks 0x0000000200009810
> [    0.472638] xhci_hcd 0000:00:14.0: xHCI Host Controller
> [    0.472639] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
> [    0.472640] xhci_hcd 0000:00:14.0: Host supports USB 3.2 Enhanced SuperSpeed
> [    0.717291] usb 3-6: new full-speed USB device number 2 using xhci_hcd
> [    0.840784] usb 3-6: New USB device found, idVendor=27c6, idProduct=6090, bcdDevice= 1.00
> [    0.841565] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [    0.841569] usb 3-6: Product: Goodix USB2.0 MISC
> [    0.841572] usb 3-6: Manufacturer: Goodix Technology Co., Ltd.
> [    0.841574] usb 3-6: SerialNumber: UIDEA968203_XXXX_MOC_B0
> [    0.957240] usb 3-7: new high-speed USB device number 3 using xhci_hcd
> [  197.151533] usb 3-6: reset full-speed USB device number 2 using xhci_hcd        # The first time of using this fingerprint sensor
> [  197.401517] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
> [  240.364042] xhci_hcd 0000:00:14.0: HC state intact, continuing without reset        # The second time of using this fingerprint sensor
> [  240.364098] xhci_hcd 0000:00:14.0: Setting command ring address to 0xffffe001
> [  240.364262] xhci_hcd 0000:00:14.0: xhci_resume: starting usb3 port polling.

Ok, looks like xHC (and fingerprint sensor) were suspended, and sensor reset
at resume.

Does disabling runtime suspend for xHCI and the sensor help?
After boot, as root:

echo on > /sys/bus/pci/devices/0000:00:14.0/power/control
echo on > /sys/bus/usb/devices/3-6/power/control

Thanks
Mathias



^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG
  2026-09-11 13:39     ` Mathias Nyman
@ 2026-09-11 14:48       ` EricLin
  2026-09-11 20:21         ` Michal Pecio
  0 siblings, 1 reply; 6+ messages in thread
From: EricLin @ 2026-09-11 14:48 UTC (permalink / raw)
  To: mathias.nyman; +Cc: ericlin050914, gregkh, linux-usb, mathias.nyman

> Ok, looks like xHC (and fingerprint sensor) were suspended, and sensor reset
> at resume.

> Does disabling runtime suspend for xHCI and the sensor help?
> After boot, as root:

> echo on > /sys/bus/pci/devices/0000:00:14.0/power/control
> echo on > /sys/bus/usb/devices/3-6/power/control

Sadly, These command doesn't work

[    0.481019] xhci_hcd 0000:00:0d.0: xHCI Host Controller
[    0.481023] xhci_hcd 0000:00:0d.0: new USB bus registered, assigned bus number 1
[    0.482157] xhci_hcd 0000:00:0d.0: hcc params 0x20007fc1 hci version 0x120 quirks 0x0000000200009810
[    0.482447] xhci_hcd 0000:00:0d.0: xHCI Host Controller
[    0.482451] xhci_hcd 0000:00:0d.0: new USB bus registered, assigned bus number 2
[    0.482453] xhci_hcd 0000:00:0d.0: Host supports USB 3.2 Enhanced SuperSpeed
[    0.484361] xhci_hcd 0000:00:14.0: xHCI Host Controller
[    0.484363] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
[    0.485511] xhci_hcd 0000:00:14.0: hcc params 0x20007fc1 hci version 0x120 quirks 0x0000000200009810
[    0.485793] xhci_hcd 0000:00:14.0: xHCI Host Controller
[    0.485795] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
[    0.485796] xhci_hcd 0000:00:14.0: Host supports USB 3.2 Enhanced SuperSpeed
[    0.725275] usb 3-6: new full-speed USB device number 2 using xhci_hcd
[    0.849356] usb 3-6: New USB device found, idVendor=27c6, idProduct=6090, bcdDevice= 1.00
[    0.850388] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    0.850393] usb 3-6: Product: Goodix USB2.0 MISC
[    0.850396] usb 3-6: Manufacturer: Goodix Technology Co., Ltd.
[    0.850399] usb 3-6: SerialNumber: UIDEA968203_XXXX_MOC_B0
[    0.965230] usb 3-7: new high-speed USB device number 3 using xhci_hcd
[   26.846586] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[   27.088643] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[   44.120047] usb 3-6: reset full-speed USB device number 2 using xhci_hcd        # Disabled runtime suspend for xHCI and the sensor
[   55.557350] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[   81.929983] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791        # Enabled debug
[   81.983851] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[   81.983866] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[   81.991791] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[   81.991845] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[   82.042778] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[   82.042793] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.043072] xhci_hcd 0000:00:14.0: Completed reset device command.
[   82.043193] xhci_hcd 0000:00:14.0: Successful reset device command.
[   82.043344] usb 3-6: reset full-speed USB device number 2 using xhci_hcd
[   82.043351] xhci_hcd 0000:00:14.0: Slot already in default state
[   82.043518] xhci_hcd 0000:00:14.0: Waiting for status stage event
[   82.043572] xhci_hcd 0000:00:14.0: set port reset, actual port 3-6 status  = 0x791
[   82.066750] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling
[   82.097440] xhci_hcd 0000:00:14.0: Port change event, 3-6, id 6, portsc: 0x200603
[   82.097453] xhci_hcd 0000:00:14.0: handle_port_status: starting usb3 port polling.
[   82.103779] xhci_hcd 0000:00:14.0: Get port status 3-6 read: 0x200603, return 0x100103
[   82.103820] xhci_hcd 0000:00:14.0: clear port6 reset change, portsc: 0x603
[   82.154786] xhci_hcd 0000:00:14.0: Resetting device with slot ID 1
[   82.154800] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.154942] xhci_hcd 0000:00:14.0: Completed reset device command.
[   82.155025] xhci_hcd 0000:00:14.0: Can't reset device (slot ID 1) in default state
[   82.155033] xhci_hcd 0000:00:14.0: Not freeing device rings.
[   82.155052] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.155268] xhci_hcd 0000:00:14.0: Successful setup address command
[   82.155279] xhci_hcd 0000:00:14.0: Op regs DCBAA ptr = 0x000000fffff000
[   82.155284] xhci_hcd 0000:00:14.0: Slot ID 1 dcbaa entry @00000000c504d3ce = 0x000000fffd7000
[   82.155290] xhci_hcd 0000:00:14.0: Output Context DMA address = 0xfffd7000
[   82.155293] xhci_hcd 0000:00:14.0: Internal device address = 1
[   82.166500] xhci_hcd 0000:00:14.0: Waiting for status stage event
[   82.166625] xhci_hcd 0000:00:14.0: add ep 0x83, slot id 1, new drop flags = 0x0, new add flags = 0x80
[   82.166651] xhci_hcd 0000:00:14.0: add ep 0x1, slot id 1, new drop flags = 0x0, new add flags = 0x84
[   82.166656] xhci_hcd 0000:00:14.0: xhci_check_bandwidth called for udev 00000000d584fa66
[   82.166665] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.166961] xhci_hcd 0000:00:14.0: Successful Endpoint Configure command
[   82.167272] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.167388] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 6
[   82.167412] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.167646] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.167672] xhci_hcd 0000:00:14.0: Stopped on No-op or Link TRB for slot 1 ep 1
[   82.167720] xhci_hcd 0000:00:14.0: // Ding dong!
[   82.314749] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping usb3 port polling


^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG
  2026-09-11 14:48       ` EricLin
@ 2026-09-11 20:21         ` Michal Pecio
  0 siblings, 0 replies; 6+ messages in thread
From: Michal Pecio @ 2026-09-11 20:21 UTC (permalink / raw)
  To: EricLin; +Cc: mathias.nyman, gregkh, linux-usb, mathias.nyman

On Fri, 11 Sep 2026 22:48:41 +0800, EricLin wrote:
> > echo on > /sys/bus/pci/devices/0000:00:14.0/power/control
> > echo on > /sys/bus/usb/devices/3-6/power/control  
> 
> Sadly, These command doesn't work

Hi,

Your log looks like they work - nothing is being suspended anymore ;)

Do you have any idea what kernel driver (try lsusb -tv) or userspace
software is using this device? It's quite possible that the driver
simply requests a reset explicitly, either as a matter of routine or
to recover from some problems.

Regards,
Michal

^ permalink raw reply	[flat|nested] 6+ messages in thread

end of thread, other threads:[~2026-09-11 20:21 UTC | newest]

Thread overview: 6+ messages (download: mbox.gz follow: Atom feed
-- links below jump to the message on this page --
2026-09-10 14:47 [BUG] Usb fingerprint sensor constantly resetting on MSI Prestige 16 Flip AI+ C3MTG Eric Lin
2026-09-11  9:53 ` Mathias Nyman
2026-09-11 12:11   ` EricLin
2026-09-11 13:39     ` Mathias Nyman
2026-09-11 14:48       ` EricLin
2026-09-11 20:21         ` Michal Pecio

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