Re: Strange shutdown problem with KDE2.2.2.

Re: Strange shutdown problem with KDE2.2.2.

[Ray Olszewski]

At 07:13 PM 4/14/02 +0000, Richard Adams wrote:
>On Sunday 14 April 2002 13:02, Ola Theander wrote:
>> Dear subscribers.
>>
>> I'm running a SuSE 7.3 Professional Linux installation with KDE 2.2.2 on my
>> Dell Inspiron 8000. Unfortunately I have a problem when I'm shutting down
>> KDE somtimes the shutdown result in some very strange graphical effect, it
>> looks pretty much like a sheet of papper burning into ashes. After that the
>> computer locks and I have to turn of the power. The problem occurs pretty
>> unprovoked, I could have runned a normal KDE session and when I turn of the
>> KDE the problem occurs.
>>
>> Any help on this matter would be greatly appciciated.
>
>You say locks, have you tryed ctrl-alt-backspace to escape from X.??
>If you have a network, can you ping the (locked)-machine from another host.?
>And forall what kernel do you have running.??

The symption as described doesn't suggest anything to me, but, like Richard,
I wonder how thoroughly "locked" the computer is. Beyond his question:

        can you CRTL-ALT-F* to a command-line vt (assuming 
                you have some running)?

        can you establish a telnet or ssh connection (assuming
                you have the relevant servers running)? [This may
                be the most important one, since if you can do a
                remote connection, you can find out all the usual
                things about the state of the host.]

        can you still connect to any other services you have running
                (e.g., SMTP, DNS, HTTP, ident ... I don't really know
                what you use the host for so these are wild guesses)?

        does the host still respond to pings (I guess Richard already
                asked this one)?

After you reboot, do the logs contain any useful information from KDE or
from X itself?

How much memory does the system have? (Actual RAM and swap)


--
------------------------------------"Never tell me the odds!"---
Ray Olszewski                                        -- Han Solo
Palo Alto, CA           	 	         ray@comarre.com        
----------------------------------------------------------------

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Re: Strange shutdown problem with KDE2.2.2.

[Ralph Gesler]

Ray Olszewski wrote:
> 
> At 07:13 PM 4/14/02 +0000, Richard Adams wrote:
> >On Sunday 14 April 2002 13:02, Ola Theander wrote:
> >> Dear subscribers.
> >>
> >> I'm running a SuSE 7.3 Professional Linux installation with KDE 2.2.2 on my
> >> Dell Inspiron 8000. Unfortunately I have a problem when I'm shutting down
> >> KDE somtimes the shutdown result in some very strange graphical effect, it
> >> looks pretty much like a sheet of papper burning into ashes. After that the
> >> computer locks and I have to turn of the power. The problem occurs pretty
> >> unprovoked, I could have runned a normal KDE session and when I turn of the
> >> KDE the problem occurs.
> >>
> >> Any help on this matter would be greatly appciciated.
> >
> >You say locks, have you tryed ctrl-alt-backspace to escape from X.??
> >If you have a network, can you ping the (locked)-machine from another host.?
> >And forall what kernel do you have running.??
> 
> The symption as described doesn't suggest anything to me, but, like Richard,
> I wonder how thoroughly "locked" the computer is. Beyond his question:
> 
>         can you CRTL-ALT-F* to a command-line vt (assuming
>                 you have some running)?
> 
>         can you establish a telnet or ssh connection (assuming
>                 you have the relevant servers running)? [This may
>                 be the most important one, since if you can do a
>                 remote connection, you can find out all the usual
>                 things about the state of the host.]
> 
>         can you still connect to any other services you have running
>                 (e.g., SMTP, DNS, HTTP, ident ... I don't really know
>                 what you use the host for so these are wild guesses)?
> 
>         does the host still respond to pings (I guess Richard already
>                 asked this one)?
> 
> After you reboot, do the logs contain any useful information from KDE or
> from X itself?
> 
> How much memory does the system have? (Actual RAM and swap)
> 
I have no answer to this problem (it has happened to me several time),
but I can provide some additional information. Hopefully someone will be
able to suggest where to look the next time this occurs.  I am running
SuSE 7.2 with a 2.4.4 kernel and KDE 2.2.1.  Note that as I rember I
also saw this happen a couple of times with a 2.2.x kernel and an
earlier version of KDE. 

* When this event occurs the local keyboard and mouse is locked.
Therefore       X can not be terminated by cont+alt+backspace nor can a
switch to              another terminal.

* I can login via ssh from another syster and execute commands.
Before           anyone asks, I have killed all processes, I think,
associated with KDE         and X. However, the keyboard, mouse and
screen on the effected system          remain locked.  After su to root
I have tried halting the system, but          only a partial halt is
made.  By this I mean a system going down               message is
received at the log in terminal and network connection is           lost
and the locked system never reaches run level 0.  After a          
manual reset of the system fschk is run on all partitions during
reboot        so that it appears the shutdown process occurs prion to
unmounting.

I have not been able to find anything in the logs indicating any problem
detected by KDE, X or the kernel. My guess at this time is some locking
process has occured, but I have no idea where to start looking..Therfore
it is not clear where this problem lies .ie kernel, X or KDE.

Hopefully someone will have some suggestions of where to look, what
debug funtions to use, or ? that I can do the next time this occurs so
that a meaningful bug report can be made to the developers.  Since this
happens  rarely, it may be awhile before I can provide any further
information other than what I have forgotten to mention.

Ralph Gesler
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Re: Strange shutdown problem with KDE2.2.2.

[JD]

hmm, strange question, you're not using a TFT monitor are you? they have a
habit of displaying an image a bit like burning paper when there is a fast
mode switch, e.g. when a PC is shutting down. In which case, this event
would be intermittent, which it appears to be.

JD

On Mon, 15 Apr 2002, Ralph Gesler wrote:

> Ray Olszewski wrote:
> >
> > At 07:13 PM 4/14/02 +0000, Richard Adams wrote:
> > >On Sunday 14 April 2002 13:02, Ola Theander wrote:
> > >> Dear subscribers.
> > >>
> > >> I'm running a SuSE 7.3 Professional Linux installation with KDE 2.2.2 on my
> > >> Dell Inspiron 8000. Unfortunately I have a problem when I'm shutting down
> > >> KDE somtimes the shutdown result in some very strange graphical effect, it
> > >> looks pretty much like a sheet of papper burning into ashes. After that the
> > >> computer locks and I have to turn of the power. The problem occurs pretty
> > >> unprovoked, I could have runned a normal KDE session and when I turn of the
> > >> KDE the problem occurs.
> > >>
> > >> Any help on this matter would be greatly appciciated.
> > >
> > >You say locks, have you tryed ctrl-alt-backspace to escape from X.??
> > >If you have a network, can you ping the (locked)-machine from another host.?
> > >And forall what kernel do you have running.??
> >
> > The symption as described doesn't suggest anything to me, but, like Richard,
> > I wonder how thoroughly "locked" the computer is. Beyond his question:
> >
> >         can you CRTL-ALT-F* to a command-line vt (assuming
> >                 you have some running)?
> >
> >         can you establish a telnet or ssh connection (assuming
> >                 you have the relevant servers running)? [This may
> >                 be the most important one, since if you can do a
> >                 remote connection, you can find out all the usual
> >                 things about the state of the host.]
> >
> >         can you still connect to any other services you have running
> >                 (e.g., SMTP, DNS, HTTP, ident ... I don't really know
> >                 what you use the host for so these are wild guesses)?
> >
> >         does the host still respond to pings (I guess Richard already
> >                 asked this one)?
> >
> > After you reboot, do the logs contain any useful information from KDE or
> > from X itself?
> >
> > How much memory does the system have? (Actual RAM and swap)
> >
> I have no answer to this problem (it has happened to me several time),
> but I can provide some additional information. Hopefully someone will be
> able to suggest where to look the next time this occurs.  I am running
> SuSE 7.2 with a 2.4.4 kernel and KDE 2.2.1.  Note that as I rember I
> also saw this happen a couple of times with a 2.2.x kernel and an
> earlier version of KDE.
>
> * When this event occurs the local keyboard and mouse is locked.
> Therefore       X can not be terminated by cont+alt+backspace nor can a
> switch to              another terminal.
>
> * I can login via ssh from another syster and execute commands.
> Before           anyone asks, I have killed all processes, I think,
> associated with KDE         and X. However, the keyboard, mouse and
> screen on the effected system          remain locked.  After su to root
> I have tried halting the system, but          only a partial halt is
> made.  By this I mean a system going down               message is
> received at the log in terminal and network connection is           lost
> and the locked system never reaches run level 0.  After a
> manual reset of the system fschk is run on all partitions during
> reboot        so that it appears the shutdown process occurs prion to
> unmounting.
>
> I have not been able to find anything in the logs indicating any problem
> detected by KDE, X or the kernel. My guess at this time is some locking
> process has occured, but I have no idea where to start looking..Therfore
> it is not clear where this problem lies .ie kernel, X or KDE.
>
> Hopefully someone will have some suggestions of where to look, what
> debug funtions to use, or ? that I can do the next time this occurs so
> that a meaningful bug report can be made to the developers.  Since this
> happens  rarely, it may be awhile before I can provide any further
> information other than what I have forgotten to mention.
>
> Ralph Gesler
> -
> To unsubscribe from this list: send the line "unsubscribe linux-newbie" in
> the body of a message to majordomo@vger.kernel.org
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>

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Re: Strange shutdown problem with KDE2.2.2.

[Ralph Gesler]

JD wrote:
> 
> hmm, strange question, you're not using a TFT monitor are you? they have a
> habit of displaying an image a bit like burning paper when there is a fast
> mode switch, e.g. when a PC is shutting down. In which case, this event
> would be intermittent, which it appears to be.
> 

First, in direct reply to yor question: no I am not running a TFT
monitor. Secondly, I apologise for not being totaly clear in my first
post. I do remember seeing the same symptons occur as described by the
origional poster, Ola Theander ie. on shutdown of KDE.  However, I was
trying to indicate that the same problem has occured at other times. 
The point that I did not make clear was that this occurs when switching
between vt's ie from, for example, tty1 back to an already running X on
tty7 (F7).

Ralhp Gesler
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Re: Strange shutdown problem

[JD]

On Tue, 16 Apr 2002, Ralph Gesler wrote:

> JD wrote:
> >
> > hmm, strange question, you're not using a TFT monitor are you? they have a
> > habit of displaying an image a bit like burning paper when there is a fast
> > mode switch, e.g. when a PC is shutting down. In which case, this event
> > would be intermittent, which it appears to be.
> >
>
> First, in direct reply to yor question: no I am not running a TFT
> monitor. Secondly, I apologise for not being totaly clear in my first
> post. I do remember seeing the same symptons occur as described by the
> origional poster, Ola Theander ie. on shutdown of KDE.  However, I was
> trying to indicate that the same problem has occured at other times.
> The point that I did not make clear was that this occurs when switching
> between vt's ie from, for example, tty1 back to an already running X on
> tty7 (F7).
>
> Ralhp Gesler
>

oh i see, well I have had bad experiences also with that particular
version of KDE... when switching from an X11 display to a console it
crashes the machine...may be to do with the nvidia chipset drivers i have
running. I'm not sure about your burning paper effect though.

JD

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Re: Strange shutdown problem with KDE2.2.2.

[Richard Adams]

On Tuesday 16 April 2002 15:26, Ralph Gesler wrote:
> JD wrote:
> > hmm, strange question, you're not using a TFT monitor are you? they have
> > a habit of displaying an image a bit like burning paper when there is a
> > fast mode switch, e.g. when a PC is shutting down. In which case, this
> > event would be intermittent, which it appears to be.
>
> First, in direct reply to yor question: no I am not running a TFT
> monitor. Secondly, I apologise for not being totaly clear in my first
> post. I do remember seeing the same symptons occur as described by the
> origional poster, Ola Theander ie. on shutdown of KDE.  However, I was
> trying to indicate that the same problem has occured at other times.
> The point that I did not make clear was that this occurs when switching
> between vt's ie from, for example, tty1 back to an already running X on
> tty7 (F7).

I cant remember if a kernel version was mentioned, i do remember quite a 
while back seeing the same problems that JD mentioned, the problem then was 
the kernel not KDE, i am NOT saying its the kernel that is at fault here, all 
i am saying is something smells very much like a problem i have encountered 
before, if i remember correctly it was around kernel 2.2.14/15/16 cant quite 
remember.

I conversed with Alan Cox at the time, if one does not know who he is, he is 
a kernel developer and a video spesialist. Folks that have installed Redhat 
will have seen that mugshot accsociated with "kernel development" thats Alan 
Cox.

So i wonder which kernel version is being used by the orgiganal question 
asker, forgive me if it was mentioned i no longer have the mail to look.

>
> Ralhp Gesler

-- 
Regards Richard
pa3gcu@zeelandnet.nl
http://people.zeelandnet.nl/pa3gcu/

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Re: Strange shutdown problem with KDE2.2.2.

[Ralph Gesler]

Richard Adams wrote:
> 
> On Tuesday 16 April 2002 15:26, Ralph Gesler wrote:
> > JD wrote:
> > > hmm, strange question, you're not using a TFT monitor are you? they have
> > > a habit of displaying an image a bit like burning paper when there is a
> > > fast mode switch, e.g. when a PC is shutting down. In which case, this
> > > event would be intermittent, which it appears to be.
> >
> > First, in direct reply to yor question: no I am not running a TFT
> > monitor. Secondly, I apologise for not being totaly clear in my first
> > post. I do remember seeing the same symptons occur as described by the
> > origional poster, Ola Theander ie. on shutdown of KDE.  However, I was
> > trying to indicate that the same problem has occured at other times.
> > The point that I did not make clear was that this occurs when switching
> > between vt's ie from, for example, tty1 back to an already running X on
> > tty7 (F7).
> 
> I cant remember if a kernel version was mentioned, i do remember quite a
> while back seeing the same problems that JD mentioned, the problem then was
> the kernel not KDE, i am NOT saying its the kernel that is at fault here, all
> i am saying is something smells very much like a problem i have encountered
> before, if i remember correctly it was around kernel 2.2.14/15/16 cant quite
> remember.
> 
> I conversed with Alan Cox at the time, if one does not know who he is, he is
> a kernel developer and a video spesialist. Folks that have installed Redhat
> will have seen that mugshot accsociated with "kernel development" thats Alan
> Cox.
> 
> So i wonder which kernel version is being used by the orgiganal question
> asker, forgive me if it was mentioned i no longer have the mail to look.
> 
> >
> > Ralhp Gesler
> 
In case you missed it, the origional oster is using a 2.4.18 kernel. I
am using 2.4.4., but alo saw the same event with a 2.2.9 kernel. Do you
recall if Alan Cox may have indicated some kernel option or compile
option that would help to generate dumps or logs that may help track
down the source of the bug.  

Since I can not duplicate the condition at will that causes this bug to
appear, I hope that I will have enough information by the next occurance
to generate som meaningful data.

Ralph Gesler
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Re: Strange shutdown problem with KDE2.2.2.

[Richard Adams]

On Tuesday 16 April 2002 17:44, Ralph Gesler wrote:

> In case you missed it, the origional oster is using a 2.4.18 kernel. I
> am using 2.4.4., but alo saw the same event with a 2.2.9 kernel. Do you
> recall if Alan Cox may have indicated some kernel option or compile
> option that would help to generate dumps or logs that may help track
> down the source of the bug.

No. it did not get to that stage, a new kernel cam out and my problem was 
gone.

To answer another question i have a laptop Armada E500 with tft, i dont have 
it here today to check its hardware, however i have never had such a problem 
on it.

>
> Since I can not duplicate the condition at will that causes this bug to
> appear, I hope that I will have enough information by the next occurance
> to generate som meaningful data.

Questions that mostly get asked are, was the machine pingable from another 
host, did the caps lock led work upon depressing num-lock. H/Disk led status 
H/D activity.

One suggstion i had was to have a serial terminal available on a comm port to 
try and get into the machine, that is not much use if it's locked up tho' but 
i have found it handy with other problems.

>
> Ralph Gesler

-- 
Regards Richard
pa3gcu@zeelandnet.nl
http://people.zeelandnet.nl/pa3gcu/

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Re: Strange shutdown problem with KDE2.2.2.

[Ralph Gesler]

Richard Adams wrote:
> 
> On Tuesday 16 April 2002 17:44, Ralph Gesler wrote:
> 
> > In case you missed it, the origional oster is using a 2.4.18 kernel. I
> > am using 2.4.4., but alo saw the same event with a 2.2.9 kernel. Do you
> > recall if Alan Cox may have indicated some kernel option or compile
> > option that would help to generate dumps or logs that may help track
> > down the source of the bug.
> 
> No. it did not get to that stage, a new kernel cam out and my problem was
> gone.
> 
> To answer another question i have a laptop Armada E500 with tft, i dont have
> it here today to check its hardware, however i have never had such a problem
> on it.
> 
> >
> > Since I can not duplicate the condition at will that causes this bug to
> > appear, I hope that I will have enough information by the next occurance
> > to generate som meaningful data.
> 
> Questions that mostly get asked are, was the machine pingable from another
> host, did the caps lock led work upon depressing num-lock. H/Disk led status
> H/D activity.
>
As I mentioned before, the keyboard, mouse and X display where locked. I
did not see any H/D activity.
 
> One suggstion i had was to have a serial terminal available on a comm port to
> try and get into the machine, that is not much use if it's locked up tho' but
> i have found it handy with other problems.
> 
I explained in my first posting that I could login via ssh from another
system and execute commands.  If I try to shutdown the faulted system,
after su'ing to root, a partial shutdown is executed, but hangs at
somepoint after killing the net connection but prior to unmounting the
file system.

My hope is that some kernel, or X, or KDE guru will be able to guide me
in where to look for the problem while I still have control from the
external terminal.

Thanks, 
Ralph Gesler

> >
> > Ralph Gesler
> 
> --
> Regards Richard
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RE: Strange shutdown problem with KDE2.2.2.

[Ola Theander]

Hi JD.

I'm not sure which version of XFree86 I run. How do I check that? The
graphic chipset is ATI Rage Mobility M4.

I've got a suggestion from Eric which is a user of a Dell Inspiron 5000e.
The Dell Inspirion 5000e uses the same graphic chipset as my model (Inspiron
8000). I've pasted Eric's mail below:

This isn't a KDE problem, it's an XFree86/APM problem.  I can get
similar effects on my Dell i5000e.

First, make sure you're running the latest XFree86 packages available
from your vendor.  You need at least 4.1.0, maybe higher for the
i8000.  This should help, but doesn't completely solve the problem.

At least on my i5000e, the thing which really causes this is closing
the laptop lid while the system is running.  Something about closing
the lid corrupts something in such a way that when you later exit X
(or when you later switch to a non-X console) the screen does that
melting thing.  I think I've heard that some people can fix the
problem by toggling the screen setting between LCD and external CRT,
but that doesn't work for me.  For me, I meticulously avoid closing
the lid until after I've done a suspend.  That avoids the problem.

I believe the underlying cause of this is that the lid closing is
controlled by ACPI, which isn't well supported by Linux.  APM is able
to substitute for most of the important things (like suspend and
poweroff), but apparently the lid closing isn't handled properly.


> -----Original Message-----
> From: JD [mailto:jd@sjcentral.net] 
> Sent: den 16 april 2002 18:49
> To: Ola Theander
> Cc: 'linux-newbie@vger.kernel.org'
> Subject: RE: Strange shutdown problem with KDE2.2.2.
> 
> 
> yep that's a tft mode switching problem, i had that same 
> problem on this TFT.
> 
> it's to do with the way KDE passes graphical state back to 
> the console i think, what X server are you using and with 
> what graphics chipset?
> 
> JD
> 
> On Tue, 16 Apr 2002, Ola Theander wrote:
> 
> > Hi Richard.
> >
> > I'm currently running kernel 2.4.18 and I've tried the SuSE 7.3 
> > Professional original kernel, which is 2.4.10 too, with the same 
> > result. The KDE version is 2.2.2.
> >
> > Earlier I posted a reply where I suggested that the sound config. 
> > could have something to do with the problem but that probably isn't 
> > the case since I've had the problem again after I've turned of the 
> > sound in KDE. The idea came from a posting I've found regarding 
> > shutdown problems in RedHat 6.2 where the symptoms was just 
> like the 
> > one I have.
> >
> > I have a TFT monitor on the laptop on which the problem occur.
> >
> > To be more precise about what's going on. I have my KDE 
> configured to 
> > exit to the command shell when I log off. Sometimes, when I 
> quit KDE 
> > to return to the command shell, the computer locks and the screen 
> > behaves very peculiar. The effect is this. First the upper 
> 2/3 of the 
> > screen turns beige and the lower 1/3 turns black (beige is my KDE 
> > background color). After that there is some kind of fading 
> effect that 
> > looks like burning paper until the screen is completely 
> beige. After 
> > that the computer is frozen, at least regarding the mouse and 
> > keyboard. This course of events takes about 1-2 seconds.
> >
> > Which are the logs that I should examine to find relevant data?
> >
> > Kind regards, Ola Theander
> >
> > > -----Original Message-----
> > > From: Richard Adams [mailto:pa3gcu@zeelandnet.nl]
> > > Sent: den 16 april 2002 17:48
> > > To: Ralph Gesler; JD
> > > Cc: linux-newbie@vger.kernel.org
> > > Subject: Re: Strange shutdown problem with KDE2.2.2.
> > >
> > >
> > > On Tuesday 16 April 2002 15:26, Ralph Gesler wrote:
> > > > JD wrote:
> > > > > hmm, strange question, you're not using a TFT monitor are
> > > you? they
> > > > > have a habit of displaying an image a bit like burning paper 
> > > > > when there is a fast mode switch, e.g. when a PC is shutting 
> > > > > down. In which case, this event would be 
> intermittent, which it 
> > > > > appears to be.
> > > >
> > > > First, in direct reply to yor question: no I am not 
> running a TFT 
> > > > monitor. Secondly, I apologise for not being totaly clear
> > > in my first
> > > > post. I do remember seeing the same symptons occur as
> > > described by the
> > > > origional poster, Ola Theander ie. on shutdown of KDE.
> > > However, I was
> > > > trying to indicate that the same problem has occured at
> > > other times.
> > > > The point that I did not make clear was that this occurs when 
> > > > switching between vt's ie from, for example, tty1 back to
> > > an already
> > > > running X on tty7 (F7).
> > >
> > > I cant remember if a kernel version was mentioned, i do remember 
> > > quite a while back seeing the same problems that JD mentioned, the
> > > problem then was
> > > the kernel not KDE, i am NOT saying its the kernel that is at
> > > fault here, all
> > > i am saying is something smells very much like a problem i
> > > have encountered
> > > before, if i remember correctly it was around kernel
> > > 2.2.14/15/16 cant quite
> > > remember.
> > >
> > > I conversed with Alan Cox at the time, if one does not 
> know who he 
> > > is, he is a kernel developer and a video spesialist. 
> Folks that have
> > > installed Redhat
> > > will have seen that mugshot accsociated with "kernel
> > > development" thats Alan
> > > Cox.
> > >
> > > So i wonder which kernel version is being used by the orgiganal 
> > > question asker, forgive me if it was mentioned i no 
> longer have the
> > > mail to look.
> > >
> > > >
> > > > Ralhp Gesler
> > >
> > > --
> > > Regards Richard
> > > pa3gcu@zeelandnet.nl
> > > http://people.zeelandnet.nl/pa3gcu/
> > >
> > > -
> > > To unsubscribe from this list: send the line "unsubscribe 
> > > linux-newbie" in the body of a message to 
> majordomo@vger.kernel.org 
> > > More majordomo info at
> > http://vger.kernel.org/majordomo-info.html
> > Please read the FAQ at http://www.linux-learn.org/faqs
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RE: Strange shutdown problem with KDE2.2.2.

[JD]

hi Ola,

aha... ACPI, evil ... lol

did you check on the ATI site for updated linux drivers? to get most new
nVidia cards working you need to upgrade the X server to the latest
drivers and mess around with the xf86 config a bit...certainly ACPI could
cause problems...I don't remember if you said you tried pinging the
machine remotely or pressing the num-lock key...

it could be that just the display dies, in which case try typing without
looking:

killall -9 kdm; killall -9 X

that will usually kill the whole X environment, so if it's not shutting
down right that might give you back your display.

all i can think of right now...

JD

On Tue, 16 Apr 2002, Ola Theander wrote:

> Hi JD.
>
> I'm not sure which version of XFree86 I run. How do I check that? The
> graphic chipset is ATI Rage Mobility M4.
>
> I've got a suggestion from Eric which is a user of a Dell Inspiron 5000e.
> The Dell Inspirion 5000e uses the same graphic chipset as my model (Inspiron
> 8000). I've pasted Eric's mail below:
>
> This isn't a KDE problem, it's an XFree86/APM problem.  I can get
> similar effects on my Dell i5000e.
>
> First, make sure you're running the latest XFree86 packages available
> from your vendor.  You need at least 4.1.0, maybe higher for the
> i8000.  This should help, but doesn't completely solve the problem.
>
> At least on my i5000e, the thing which really causes this is closing
> the laptop lid while the system is running.  Something about closing
> the lid corrupts something in such a way that when you later exit X
> (or when you later switch to a non-X console) the screen does that
> melting thing.  I think I've heard that some people can fix the
> problem by toggling the screen setting between LCD and external CRT,
> but that doesn't work for me.  For me, I meticulously avoid closing
> the lid until after I've done a suspend.  That avoids the problem.
>
> I believe the underlying cause of this is that the lid closing is
> controlled by ACPI, which isn't well supported by Linux.  APM is able
> to substitute for most of the important things (like suspend and
> poweroff), but apparently the lid closing isn't handled properly.
>
>
> > -----Original Message-----
> > From: JD [mailto:jd@sjcentral.net]
> > Sent: den 16 april 2002 18:49
> > To: Ola Theander
> > Cc: 'linux-newbie@vger.kernel.org'
> > Subject: RE: Strange shutdown problem with KDE2.2.2.
> >
> >
> > yep that's a tft mode switching problem, i had that same
> > problem on this TFT.
> >
> > it's to do with the way KDE passes graphical state back to
> > the console i think, what X server are you using and with
> > what graphics chipset?
> >
> > JD
> >
> > On Tue, 16 Apr 2002, Ola Theander wrote:
> >
> > > Hi Richard.
> > >
> > > I'm currently running kernel 2.4.18 and I've tried the SuSE 7.3
> > > Professional original kernel, which is 2.4.10 too, with the same
> > > result. The KDE version is 2.2.2.
> > >
> > > Earlier I posted a reply where I suggested that the sound config.
> > > could have something to do with the problem but that probably isn't
> > > the case since I've had the problem again after I've turned of the
> > > sound in KDE. The idea came from a posting I've found regarding
> > > shutdown problems in RedHat 6.2 where the symptoms was just
> > like the
> > > one I have.
> > >
> > > I have a TFT monitor on the laptop on which the problem occur.
> > >
> > > To be more precise about what's going on. I have my KDE
> > configured to
> > > exit to the command shell when I log off. Sometimes, when I
> > quit KDE
> > > to return to the command shell, the computer locks and the screen
> > > behaves very peculiar. The effect is this. First the upper
> > 2/3 of the
> > > screen turns beige and the lower 1/3 turns black (beige is my KDE
> > > background color). After that there is some kind of fading
> > effect that
> > > looks like burning paper until the screen is completely
> > beige. After
> > > that the computer is frozen, at least regarding the mouse and
> > > keyboard. This course of events takes about 1-2 seconds.
> > >
> > > Which are the logs that I should examine to find relevant data?
> > >
> > > Kind regards, Ola Theander
> > >
> > > > -----Original Message-----
> > > > From: Richard Adams [mailto:pa3gcu@zeelandnet.nl]
> > > > Sent: den 16 april 2002 17:48
> > > > To: Ralph Gesler; JD
> > > > Cc: linux-newbie@vger.kernel.org
> > > > Subject: Re: Strange shutdown problem with KDE2.2.2.
> > > >
> > > >
> > > > On Tuesday 16 April 2002 15:26, Ralph Gesler wrote:
> > > > > JD wrote:
> > > > > > hmm, strange question, you're not using a TFT monitor are
> > > > you? they
> > > > > > have a habit of displaying an image a bit like burning paper
> > > > > > when there is a fast mode switch, e.g. when a PC is shutting
> > > > > > down. In which case, this event would be
> > intermittent, which it
> > > > > > appears to be.
> > > > >
> > > > > First, in direct reply to yor question: no I am not
> > running a TFT
> > > > > monitor. Secondly, I apologise for not being totaly clear
> > > > in my first
> > > > > post. I do remember seeing the same symptons occur as
> > > > described by the
> > > > > origional poster, Ola Theander ie. on shutdown of KDE.
> > > > However, I was
> > > > > trying to indicate that the same problem has occured at
> > > > other times.
> > > > > The point that I did not make clear was that this occurs when
> > > > > switching between vt's ie from, for example, tty1 back to
> > > > an already
> > > > > running X on tty7 (F7).
> > > >
> > > > I cant remember if a kernel version was mentioned, i do remember
> > > > quite a while back seeing the same problems that JD mentioned, the
> > > > problem then was
> > > > the kernel not KDE, i am NOT saying its the kernel that is at
> > > > fault here, all
> > > > i am saying is something smells very much like a problem i
> > > > have encountered
> > > > before, if i remember correctly it was around kernel
> > > > 2.2.14/15/16 cant quite
> > > > remember.
> > > >
> > > > I conversed with Alan Cox at the time, if one does not
> > know who he
> > > > is, he is a kernel developer and a video spesialist.
> > Folks that have
> > > > installed Redhat
> > > > will have seen that mugshot accsociated with "kernel
> > > > development" thats Alan
> > > > Cox.
> > > >
> > > > So i wonder which kernel version is being used by the orgiganal
> > > > question asker, forgive me if it was mentioned i no
> > longer have the
> > > > mail to look.
> > > >
> > > > >
> > > > > Ralhp Gesler
> > > >
> > > > --
> > > > Regards Richard
> > > > pa3gcu@zeelandnet.nl
> > > > http://people.zeelandnet.nl/pa3gcu/
> > > >
> > > > -
> > > > To unsubscribe from this list: send the line "unsubscribe
> > > > linux-newbie" in the body of a message to
> > majordomo@vger.kernel.org
> > > > More majordomo info at
> > > http://vger.kernel.org/majordomo-info.html
> > > Please read the FAQ at http://www.linux-learn.org/faqs
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> > > To unsubscribe from this list: send the line "unsubscribe
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> > >
> >
> -
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RE: Strange shutdown problem with KDE2.2.2.

[Ola Theander]

Hi Richard.

I'm currently running kernel 2.4.18 and I've tried the SuSE 7.3 Professional
original kernel, which is 2.4.10 too, with the same result. The KDE version
is 2.2.2.

Earlier I posted a reply where I suggested that the sound config. could have
something to do with the problem but that probably isn't the case since I've
had the problem again after I've turned of the sound in KDE. The idea came
from a posting I've found regarding shutdown problems in RedHat 6.2 where
the symptoms was just like the one I have.

I have a TFT monitor on the laptop on which the problem occur.

To be more precise about what's going on. I have my KDE configured to exit
to the command shell when I log off. Sometimes, when I quit KDE to return to
the command shell, the computer locks and the screen behaves very peculiar.
The effect is this. First the upper 2/3 of the screen turns beige and the
lower 1/3 turns black (beige is my KDE background color). After that there
is some kind of fading effect that looks like burning paper until the screen
is completely beige. After that the computer is frozen, at least regarding
the mouse and keyboard. This course of events takes about 1-2 seconds.

Which are the logs that I should examine to find relevant data?

Kind regards, Ola Theander

> -----Original Message-----
> From: Richard Adams [mailto:pa3gcu@zeelandnet.nl] 
> Sent: den 16 april 2002 17:48
> To: Ralph Gesler; JD
> Cc: linux-newbie@vger.kernel.org
> Subject: Re: Strange shutdown problem with KDE2.2.2.
> 
> 
> On Tuesday 16 April 2002 15:26, Ralph Gesler wrote:
> > JD wrote:
> > > hmm, strange question, you're not using a TFT monitor are 
> you? they 
> > > have a habit of displaying an image a bit like burning paper when 
> > > there is a fast mode switch, e.g. when a PC is shutting down. In 
> > > which case, this event would be intermittent, which it appears to 
> > > be.
> >
> > First, in direct reply to yor question: no I am not running a TFT 
> > monitor. Secondly, I apologise for not being totaly clear 
> in my first 
> > post. I do remember seeing the same symptons occur as 
> described by the 
> > origional poster, Ola Theander ie. on shutdown of KDE.  
> However, I was 
> > trying to indicate that the same problem has occured at 
> other times. 
> > The point that I did not make clear was that this occurs when 
> > switching between vt's ie from, for example, tty1 back to 
> an already 
> > running X on tty7 (F7).
> 
> I cant remember if a kernel version was mentioned, i do 
> remember quite a 
> while back seeing the same problems that JD mentioned, the 
> problem then was 
> the kernel not KDE, i am NOT saying its the kernel that is at 
> fault here, all 
> i am saying is something smells very much like a problem i 
> have encountered 
> before, if i remember correctly it was around kernel 
> 2.2.14/15/16 cant quite 
> remember.
> 
> I conversed with Alan Cox at the time, if one does not know 
> who he is, he is 
> a kernel developer and a video spesialist. Folks that have 
> installed Redhat 
> will have seen that mugshot accsociated with "kernel 
> development" thats Alan 
> Cox.
> 
> So i wonder which kernel version is being used by the 
> orgiganal question 
> asker, forgive me if it was mentioned i no longer have the 
> mail to look.
> 
> >
> > Ralhp Gesler
> 
> -- 
> Regards Richard
> pa3gcu@zeelandnet.nl
> http://people.zeelandnet.nl/pa3gcu/
> 
> -
> To unsubscribe from this list: send the line "unsubscribe 
> linux-newbie" in the body of a message to 
> majordomo@vger.kernel.org More majordomo info at  
http://vger.kernel.org/majordomo-info.html
Please read the FAQ at http://www.linux-learn.org/faqs
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RE: Strange shutdown problem with KDE2.2.2.

[JD]

yep that's a tft mode switching problem, i had that same problem on this
TFT.

it's to do with the way KDE passes graphical state back to the console i
think, what X server are you using and with what graphics chipset?

JD

On Tue, 16 Apr 2002, Ola Theander wrote:

> Hi Richard.
>
> I'm currently running kernel 2.4.18 and I've tried the SuSE 7.3 Professional
> original kernel, which is 2.4.10 too, with the same result. The KDE version
> is 2.2.2.
>
> Earlier I posted a reply where I suggested that the sound config. could have
> something to do with the problem but that probably isn't the case since I've
> had the problem again after I've turned of the sound in KDE. The idea came
> from a posting I've found regarding shutdown problems in RedHat 6.2 where
> the symptoms was just like the one I have.
>
> I have a TFT monitor on the laptop on which the problem occur.
>
> To be more precise about what's going on. I have my KDE configured to exit
> to the command shell when I log off. Sometimes, when I quit KDE to return to
> the command shell, the computer locks and the screen behaves very peculiar.
> The effect is this. First the upper 2/3 of the screen turns beige and the
> lower 1/3 turns black (beige is my KDE background color). After that there
> is some kind of fading effect that looks like burning paper until the screen
> is completely beige. After that the computer is frozen, at least regarding
> the mouse and keyboard. This course of events takes about 1-2 seconds.
>
> Which are the logs that I should examine to find relevant data?
>
> Kind regards, Ola Theander
>
> > -----Original Message-----
> > From: Richard Adams [mailto:pa3gcu@zeelandnet.nl]
> > Sent: den 16 april 2002 17:48
> > To: Ralph Gesler; JD
> > Cc: linux-newbie@vger.kernel.org
> > Subject: Re: Strange shutdown problem with KDE2.2.2.
> >
> >
> > On Tuesday 16 April 2002 15:26, Ralph Gesler wrote:
> > > JD wrote:
> > > > hmm, strange question, you're not using a TFT monitor are
> > you? they
> > > > have a habit of displaying an image a bit like burning paper when
> > > > there is a fast mode switch, e.g. when a PC is shutting down. In
> > > > which case, this event would be intermittent, which it appears to
> > > > be.
> > >
> > > First, in direct reply to yor question: no I am not running a TFT
> > > monitor. Secondly, I apologise for not being totaly clear
> > in my first
> > > post. I do remember seeing the same symptons occur as
> > described by the
> > > origional poster, Ola Theander ie. on shutdown of KDE.
> > However, I was
> > > trying to indicate that the same problem has occured at
> > other times.
> > > The point that I did not make clear was that this occurs when
> > > switching between vt's ie from, for example, tty1 back to
> > an already
> > > running X on tty7 (F7).
> >
> > I cant remember if a kernel version was mentioned, i do
> > remember quite a
> > while back seeing the same problems that JD mentioned, the
> > problem then was
> > the kernel not KDE, i am NOT saying its the kernel that is at
> > fault here, all
> > i am saying is something smells very much like a problem i
> > have encountered
> > before, if i remember correctly it was around kernel
> > 2.2.14/15/16 cant quite
> > remember.
> >
> > I conversed with Alan Cox at the time, if one does not know
> > who he is, he is
> > a kernel developer and a video spesialist. Folks that have
> > installed Redhat
> > will have seen that mugshot accsociated with "kernel
> > development" thats Alan
> > Cox.
> >
> > So i wonder which kernel version is being used by the
> > orgiganal question
> > asker, forgive me if it was mentioned i no longer have the
> > mail to look.
> >
> > >
> > > Ralhp Gesler
> >
> > --
> > Regards Richard
> > pa3gcu@zeelandnet.nl
> > http://people.zeelandnet.nl/pa3gcu/
> >
> > -
> > To unsubscribe from this list: send the line "unsubscribe
> > linux-newbie" in the body of a message to
> > majordomo@vger.kernel.org More majordomo info at
> http://vger.kernel.org/majordomo-info.html
> Please read the FAQ at http://www.linux-learn.org/faqs
> -
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> the body of a message to majordomo@vger.kernel.org
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RE: Strange shutdown problem with KDE2.2.2.

[Ola Theander]

Hi Richard & Ray.

Perhaps I've figured out what's causing the problem but I'm not sure yet
since it's an intermittent problem. It may have something to do with that
I've had sound enabled in KDE. I've searched for this problem on various
places and found some information that having the sound enabled could cause
random shutdown problems, at least with earlier versions of KDE. But I have
to run my system a bit more to be sure.

I'll try the different tests you suggested and get back with the result, if
the problem occurs again.

Regarding technical data for my computer:
Kernel: 2.4.18
RAM: 512 MB
Swap: 384 MB (if I remeber correctly)

Kind regards, Ola Theander

> -----Original Message-----
> From: Ray Olszewski [mailto:ray@comarre.com] 
> Sent: den 14 april 2002 21:23
> To: linux-newbie@vger.kernel.org
> Subject: Re: Strange shutdown problem with KDE2.2.2.
> 
> 
> At 07:13 PM 4/14/02 +0000, Richard Adams wrote:
> >On Sunday 14 April 2002 13:02, Ola Theander wrote:
> >> Dear subscribers.
> >>
> >> I'm running a SuSE 7.3 Professional Linux installation 
> with KDE 2.2.2 
> >> on my Dell Inspiron 8000. Unfortunately I have a problem when I'm 
> >> shutting down KDE somtimes the shutdown result in some 
> very strange 
> >> graphical effect, it looks pretty much like a sheet of 
> papper burning 
> >> into ashes. After that the computer locks and I have to 
> turn of the 
> >> power. The problem occurs pretty unprovoked, I could have runned a 
> >> normal KDE session and when I turn of the KDE the problem occurs.
> >>
> >> Any help on this matter would be greatly appciciated.
> >
> >You say locks, have you tryed ctrl-alt-backspace to escape 
> from X.?? If 
> >you have a network, can you ping the (locked)-machine from another 
> >host.? And forall what kernel do you have running.??
> 
> The symption as described doesn't suggest anything to me, 
> but, like Richard, I wonder how thoroughly "locked" the 
> computer is. Beyond his question:
> 
>         can you CRTL-ALT-F* to a command-line vt (assuming 
>                 you have some running)?
> 
>         can you establish a telnet or ssh connection (assuming
>                 you have the relevant servers running)? [This may
>                 be the most important one, since if you can do a
>                 remote connection, you can find out all the usual
>                 things about the state of the host.]
> 
>         can you still connect to any other services you have running
>                 (e.g., SMTP, DNS, HTTP, ident ... I don't really know
>                 what you use the host for so these are wild guesses)?
> 
>         does the host still respond to pings (I guess Richard already
>                 asked this one)?
> 
> After you reboot, do the logs contain any useful information 
> from KDE or from X itself?
> 
> How much memory does the system have? (Actual RAM and swap)
> 
> 
> --
> ------------------------------------"Never tell me the odds!"---
> Ray Olszewski                                        -- Han Solo
> Palo Alto, CA           	 	         ray@comarre.com        
> ----------------------------------------------------------------
> 
> -
> To unsubscribe from this list: send the line "unsubscribe 
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Strange shutdown problem with KDE2.2.2.

[Ola Theander]

Dear subscribers.

I'm running a SuSE 7.3 Professional Linux installation with KDE 2.2.2 on my
Dell Inspiron 8000. Unfortunately I have a problem when I'm shutting down
KDE somtimes the shutdown result in some very strange graphical effect, it
looks pretty much like a sheet of papper burning into ashes. After that the
computer locks and I have to turn of the power. The problem occurs pretty
unprovoked, I could have runned a normal KDE session and when I turn of the
KDE the problem occurs.

Any help on this matter would be greatly appciciated.

Kind regards, Ola Theander
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Re: Strange shutdown problem with KDE2.2.2.

[Richard Adams]

On Sunday 14 April 2002 13:02, Ola Theander wrote:
> Dear subscribers.
>
> I'm running a SuSE 7.3 Professional Linux installation with KDE 2.2.2 on my
> Dell Inspiron 8000. Unfortunately I have a problem when I'm shutting down
> KDE somtimes the shutdown result in some very strange graphical effect, it
> looks pretty much like a sheet of papper burning into ashes. After that the
> computer locks and I have to turn of the power. The problem occurs pretty
> unprovoked, I could have runned a normal KDE session and when I turn of the
> KDE the problem occurs.
>
> Any help on this matter would be greatly appciciated.

You say locks, have you tryed ctrl-alt-backspace to escape from X.??
If you have a network, can you ping the (locked)-machine from another host.?
And forall what kernel do you have running.??

>
> Kind regards, Ola Theander

-- 
Regards Richard
pa3gcu@zeelandnet.nl
http://people.zeelandnet.nl/pa3gcu/

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