Re: My mistake...

Re: My mistake...

[Brian]

Hey Oleg:

> No, it was asking you about the superblock version.
> And if you have answered incorrectly, this is bad.

Oh, right you are.

I selected the latest version because that was what the logfiles reported
during boot for the other identical partition.

> Also what mount /dev/yourdevice /mnt -t reiserfs
> produces in kernel logs?

Here is the consol error report,

mount: wrong fs type, bad option, bad superblock on /dev/hdc2,
or too many mounted file systems

Here is what the syslog has to say,

Jul 11 10:39:20 bozo kernel: super-459: read_super_block: super found at
block 1
6 is within its own log. It must not be of this format type.
Jul 11 10:39:20 bozo kernel: read_super_block: can't find a reiserfs
filesystem
on (dev 16:02, block 8, size 1024)

It is all greek to me...

Any ideas?

Thanks,

Brian
BSFH

Re: My mistake...

[Brian]

----- Original Message -----
From: "Vitaly Fertman" <vitaly@namesys.com>
To: "Brian" <brian@english-bay.com>
Cc: <reiserfs-dev@namesys.com>
Sent: Friday, July 12, 2002 8:42 AM
Subject: Re: My mistake...

> Hi, you probably still cannot mount your partition due to wrong
> reiserfs super block version and due to that ext3 superblock you
> find every time. At least this message bolow says about it.
> So if you need our assistance in recovery you are welcome on our
> support page: www.namesys.com/support.html

Well, I am using the correct reiserfs super block version and I have deleted
the ext3 superblock so that can't be it.

I gather you are offering to help me if I pay $25, is that correct?

Further, I gather you have the answer but are holding out for the $25?

I see.

Is this what open source has come to?

Well, I have decided to shit-can the reiserfs partition and install ext3 in
it's stead. I am not going to be held for ransom by some pseudo-open source
project that can only help if there is a dollar value attached.

Fuck That!

Lots of luck with your "open source project".

Best regards,

Brian
BSFH

Re: Re: My mistake...

[Matthew Johnson]

> Well, I am using the correct reiserfs super block version and I have
> deleted the ext3 superblock so that can't be it.
>
> I gather you are offering to help me if I pay $25, is that correct?
>
> Further, I gather you have the answer but are holding out for the $25?
>
> I see.
>
> Is this what open source has come to?
>
> Well, I have decided to shit-can the reiserfs partition and install ext3 in
> it's stead. I am not going to be held for ransom by some pseudo-open source
> project that can only help if there is a dollar value attached.
>
> Fuck That!
>
> Lots of luck with your "open source project".
>
> Best regards,
>
> Brian
> BSFH

What does Open Source mean? Oh lets not start...Support is very expensive and 
$25 is a small price to pay for this imho. Lets say you had an Apple outside 
of warranty and you needed help with some part of the OS (like changing 
display resolutions), that one incident would cost you $49.

Open Source imho does not necessarily mean free support beyond some form of 
knowledge base.

Matt

Re: Re: My mistake...

[Brian]

Hey:

----- Original Message -----
From: "Matthew Johnson" <matthew@psychohorse.com>
To: <reiserfs-list@namesys.com>
Sent: Monday, July 15, 2002 10:48 AM
Subject: Re: [reiserfs-list] Re: My mistake...


> > Well, I am using the correct reiserfs super block version and I
> > have deleted the ext3 superblock so that can't be it.

> > I gather you are offering to help me if I pay $25, is that correct?

> > Further, I gather you have the answer but are holding out for the $25?

> > I see.

> > Is this what open source has come to?

> > Well, I have decided to shit-can the reiserfs partition and install ext3
> > in it's stead. I am not going to be held for ransom by some pseudo-open
> > source project that can only help if there is a dollar value attached.

> > Fuck That!

> > Lots of luck with your "open source project".

> What does Open Source mean? Oh lets not start...

It doesn't mean $25$ a pop to answer questions!

> Support is very expensive and $25 is a small price to pay for
> this imho. Lets say you had an Apple outside of warranty and
> you needed help with some part of the OS (like changing
> display resolutions), that one incident would cost you $49.

First of all, Apple publishes copious amounts of information about their
products going back a dozen years.

Next, Apple is amply served with a number of newsgroups and lists filled
with hundreds of skilled operators all willing to answer questions and or
guide a user to the appropraite publication/website.

Lastly, it is obvious to me that all I require is the correct combination of
command line arguments with the appropriate utility to recover my reiser
filesystem.

> Open Source imho does not necessarily mean free support
> beyond some form of  knowledge base.

What knowledgebase? There doesn't appear to be an overly large community of
knowledgable helpful people available to support it imho.

Best regards,

Brian
BSFH

Re: Re: My mistake...

[Rene Rebe]

Hi.

On: Mon, 15 Jul 2002 12:54:16 -0700,
    "Brian" <brian@english-bay.com> wrote:

> What knowledgebase? There doesn't appear to be an overly large community of
> knowledgable helpful people available to support it imho.

I'm also a OpenSource developer of various projects and use ReiserFS
just fine for many tasks as many other do here, too. So please do not
say here is noone arround with knowledge.

You simply erased your data yourself - and I never did this, and I
also do not wanna test this on any of my machines.

So if noone here has the time to find out how to recover your
self-corrupted filesystem, but the Reiser people would help you for
$25, where is the problem?

If I dd if=/dev/null of="my ext[2,3]" partition and I ask on
linux-kernel, Alan would just laught ...

Btw: Thanks for the bleeding-edge filesystem ;-)!

> Best regards,
> 
> Brian
> BSFH

k33p h4ck1n6 -- René

--  
René Rebe (Registered Linux user: #248718 <http://counter.li.org>)
e-mail:   rene.rebe@gmx.net, rene@rocklinux.org
web:      www.rocklinux.org, drocklinux.dyndns.org/rene/

Anyone sending unwanted advertising e-mail to this address will be
charged $25 for network traffic and computing time. By extracting my
address from this message or its header, you agree to these terms.

Re: Re: My mistake...

[Rafael E. Herrera]

Brian wrote:
>>Hi, you probably still cannot mount your partition due to wrong
>>reiserfs super block version and due to that ext3 superblock you
>>find every time. At least this message bolow says about it.
>>So if you need our assistance in recovery you are welcome on our
>>support page: www.namesys.com/support.html
> 
> Well, I am using the correct reiserfs super block version and I have deleted
> the ext3 superblock so that can't be it.
> I gather you are offering to help me if I pay $25, is that correct?
> Further, I gather you have the answer but are holding out for the $25?
> I see.
> Is this what open source has come to?
> Well, I have decided to shit-can the reiserfs partition and install ext3 in
> it's stead. I am not going to be held for ransom by some pseudo-open source
> project that can only help if there is a dollar value attached.
> 
> Fuck That!
> 
> Lots of luck with your "open source project".

You are getting a journaling file system for free and you expect 
technical support for free also? You have a completely wrong 
understanding of what a "open source" project is. Where do you think 
they get the money to fund their development? You don't think paying $25 
is worth recovering your data? Do you know that a data recovery company 
will charge you thousands of dollars to fix crap like FAT or some 
windows related filesystem? Do you think any commercial vendor will help 
you recover your disk for free?

Boy you are fresh.

What good switching to ext3 will do you if you experience a failure in 
the disk, you expect people to come to your rescue  and do it for free?

-- 
     Rafael

Re: Re: My mistake...

[Brian]

Hello:

----- Original Message -----
From: "Rafael E. Herrera" <raffo@neuronet.pitt.edu>
To: <reiserfs-list@namesys.com>
Sent: Monday, July 15, 2002 10:53 AM
Subject: Re: [reiserfs-list] Re: My mistake...


> Brian wrote:
> >>Hi, you probably still cannot mount your partition due to wrong
> >>reiserfs super block version and due to that ext3 superblock you
> >>find every time. At least this message bolow says about it.
> >>So if you need our assistance in recovery you are welcome on our
> >>support page: www.namesys.com/support.html

> > Well, I am using the correct reiserfs super block version and I
> > have deleted the ext3 superblock so that can't be it.
> > I gather you are offering to help me if I pay $25, is that correct?
> > Further, I gather you have the answer but are holding out for the $25?
> > I see.
> > Is this what open source has come to?
> > Well, I have decided to shit-can the reiserfs partition and install
> > ext3 in it's stead. I am not going to be held for ransom by some
> > pseudo-open source project that can only help if there is a dollar
> > value attached.

> > Fuck That!

> > Lots of luck with your "open source project".

> You are getting a journaling file system for free and you expect
> technical support for free also?

If it's just a matter of providing some command line arguments or a brief
explanation, FUCK YES!

> You have a completely wrong understanding of what a
> "open source" project is.

Do I?

> Where do you think they get the money to fund their development?

From corporate clients and sponsors.

> You don't think paying $25 is worth recovering your data?

I will not pay $25 for a few command line arguments!

> Do you know that a data recovery company will charge you
> thousands of dollars to fix crap like FAT or some windows
> related filesystem? Do you think any commercial vendor will
> help you recover your disk for free?

Recovering anything off a FAT partition is not my problem.

I know if I contact a Microsoft newsgroup with a similiar problem, I won't
be asked for $25 to help me solve my problem - not a chance! Despite their
arrogance, MVPs they fall all over themselves trying to be genuinely
helpful!

> Boy you are fresh.

I don't even know what that means.

> What good switching to ext3 will do you if you experience a
> failure in the disk, you expect people to come to your rescue
> and do it for free?

If it's a small matter of helping out with a couple command line arguments
then YES!

Just so we get this in perspective, I have over the years received help from
the developers of named (including Cricket Lui), sendmail, samba and many
others. On the other hand I have spent many hours online and off helping
total strangers with their Linux questions, sometimes spending many hours
helping to solve their problems.

So don't pull this $25 per question shit with me! I would rather suffer for
my mistake and change to a different filesystem where I won't be hijacked
for a $quarter$ every time I have a problem.

Save you self-righteous crap for someone who buys the story - it ain't me!

Best regards,

Brian
BSFH

Re: Re: My mistake...

[Chris Mason]

On Mon, 2002-07-15 at 15:00, Brian wrote:
> Hello:
>
> If it's a small matter of helping out with a couple command line arguments
> then YES!

Shrug, I've never been wild about the namesys per support setup, but
Hans clearly tried to err on the side of free support, and not screwing
the users.  If your problem turns out to be a bug, the money is
refunded.  There is a balance that needs to be maintained between
cleaning up after user mistakes and working on new features/bugs.

Clearly we want the FS to be easy to fix when things go wrong, so it
does make things easier for everyone when problems are solved.

> 
> Just so we get this in perspective, I have over the years received help from
> the developers of named (including Cricket Lui), sendmail, samba and many
> others. On the other hand I have spent many hours online and off helping
> total strangers with their Linux questions, sometimes spending many hours
> helping to solve their problems.
> 
> So don't pull this $25 per question shit with me! I would rather suffer for
> my mistake and change to a different filesystem where I won't be hijacked
> for a $quarter$ every time I have a problem.

Read through the archives of the reiserfs list, and your thread.  Almost
nobody gets sent to the paid support link right away.  People try to
answer the question first, and if it becomes clear the problem is
non-trivial they are sent to the support link.  There are also many
non-namesys people on the list who answer questions.

From a different message in this thread:

Here is what the syslog has to say,

Jul 11 10:39:20 bozo kernel: super-459: read_super_block: super found at
block 16 is within its own log. It must not be of this format type.
Jul 11 10:39:20 bozo kernel: read_super_block: can't find a reiserfs
filesystem
on (dev 16:02, block 8, size 1024)

If the super found at block 16 is within its own log, this means one of
two things.

1) the log pointer in the super block is bogus
2) The wrong format was chosen when you ran --rebuild-sb.

run debugreiserfs /dev/xxxx and send the results.  It should be possible
to figure out the problem.

-chris

Re: Re: My mistake...

[Hans Reiser]

Brian wrote:

>----- Original Message -----
>From: "Vitaly Fertman" <vitaly@namesys.com>
>To: "Brian" <brian@english-bay.com>
>Cc: <reiserfs-dev@namesys.com>
>Sent: Friday, July 12, 2002 8:42 AM
>Subject: Re: My mistake...
>
>  
>
>>Hi, you probably still cannot mount your partition due to wrong
>>reiserfs super block version and due to that ext3 superblock you
>>find every time. At least this message bolow says about it.
>>So if you need our assistance in recovery you are welcome on our
>>support page: www.namesys.com/support.html
>>    
>>
>
>Well, I am using the correct reiserfs super block version and I have deleted
>the ext3 superblock so that can't be it.
>
>I gather you are offering to help me if I pay $25, is that correct?
>
>Further, I gather you have the answer but are holding out for the $25?
>
>I see.
>
>Is this what open source has come to?
>
>Well, I have decided to shit-can the reiserfs partition and install ext3 in
>it's stead. I am not going to be held for ransom by some pseudo-open source
>project that can only help if there is a dollar value attached.
>
>Fuck That!
>
>Lots of luck with your "open source project".
>
>Best regards,
>
>Brian
>BSFH
>
>
>
>
>
>  
>
Try getting user support for user error caused problems from RedHat for 
less.

-- 
Hans

Re: Re: My mistake...

[Brian]

Hey Hans:

"Hans Reiser" Wrote:
> Try getting user support for user error caused problems from
> RedHat for less.

I run Slackware and on the rare occasion I have asked Pat a question he has
always answered.

As for RedHat, don't know anything about it but I am willing to bet it is a
lot less than IBM charges their coprorate customers for a support incident.

But this ain't RedHat or IBM and there is insufficient information available
for me to conjur up a solution and the available help is insufficient and
I'm not going to pay $25 bucks per question for your filesystem.

I will take my lumps and switch to something a little more familiar and
better supported.

Thanks anyway,

Brian
BSFH

Re: Re: My mistake...

[SDI Australia]

On Tue, 16 Jul 2002 05:13, Hans Reiser wrote:
> >>So if you need our assistance in recovery you are welcome on our
> >>support page: www.namesys.com/support.html
>>
> >I gather you are offering to help me if I pay $25, is that correct?
> >Further, I gather you have the answer but are holding out for the $25?
> >
> >I see.
> >Is this what open source has come to?

>Try getting user support for user error caused problems from RedHat for
>less.
Hello,
Solution: don't use Red Hat, try Linux Mandrake!
Plus, at Mandrake, you can "...purchase support incidents, for a very 
reasonable price" - just $10 to members of MandrakeClub, a saving of 60%(!) 
over namesys' standard fee!

http://new.mandrakestore.com/mdksa/index.php?PAGE=tab_1/menu_2.php&id_art=152&LANG_=en#GOTO_152

And if the ReiserFS is really that buggy, you can purchase a
"10 incidents web support pack" and save more! Just 116 euros, less for 
members!

Yours sincerely,
  "Salesman Tux"
  Mandrake User

PS: Try newbie@linux-mandrake.com. (No-charge support mailing list)
Nobody gets sent to the paid support link at all.  People try to
answer the question first, and if it becomes clear the problem is
non-trivial, more people try to solve it.

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