[Bug 218943] New: No SuperSpeedPlus on AM4/5 Hubs

[bugzilla-daemon@kernel.org]

https://bugzilla.kernel.org/show_bug.cgi?id=218943

            Bug ID: 218943
           Summary: No SuperSpeedPlus on AM4/5 Hubs
           Product: Drivers
           Version: 2.5
          Hardware: AMD
                OS: Linux
            Status: NEW
          Severity: normal
          Priority: P3
         Component: USB
          Assignee: drivers_usb@kernel-bugs.kernel.org
          Reporter: jarrard@proton.me
        Regression: No

Created attachment 306432
  --> https://bugzilla.kernel.org/attachment.cgi?id=306432&action=edit
lsusb verbose list of devices and hubs

Having major problem getting my USB capture card and any usb device that is
rated at 10Gbps working under Linux at 10Gbps.  They all default to 5Gbps.

Things done: 
Checked systems on Windows, 10Gbps confirmed
Checked devices on Windows ""
Checked multiple 10Gbps+ cables under Windows, all works.
Checked Linux kernel to ensure superspeedplus

Linux system won't use superspeedplus on devices and via usb hubs, all are
forced to 5Gbps.  I have tested on Arch and Ubuntu with multiple cables and
systems.

Device in question is USB Live Gamer 2.1 Capture Card from AsMedia. It works
flawlessly under Windows at 10Gbps! 

I've added a lsusb list and as can be showned the root hub supports
superspeedplus but all devices are 5000M however the very last one is AsMedia
device should should be 10000M

I've tried many ports, I can't figure out what is wrong.  

There is a youtube video showing this device works at 10Gbps under Linux but
this system can't. 

If I can't fix this I will need to abandon Linux and move back to Windows for
the streaming due to this bug.

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