Re: when distros do not support official Marcelo kernels they are not being team players (was Re: reiserfs on redhat advanced server?)

[Hans Reiser <reiser@namesys.com>]

Chris Mason wrote:

>
>namesys does a great job of processing bug reports from any random guy
>with any random set of patches/apps/distro. 
>
A Marcelo kernel is NOT a randomly patched kernel.  It is the OFFICIAL 
kernel that the community has picked to be the official kernel.  SuSE 
and RedHat should be team players, and act accordingly. 

Linebackers should defend the quarterback, or convince the rest of the 
team to get a different quarterback.

> But my personal belief is
>that supporting the distro as a whole is different,
>
How?

Why is what Namesys (and you, since you don't personally seem to 
hesitate to fix bugs wherever you can find one however much you might 
defend SuSE not officially doing so) does so hard?  I don't think it is....

If someone finds a bug in something we don't think will become part of 
the official kernel, then we might charge extra once we are sure it is 
too obscure to be worth supporting.  If they are using not the latest 
reiserfsprogs, then I typically feel torn between thinking that they 
should pay for the support when they don't read the FAQ that tells them 
to use the latest fsck, and not wanting them to go off muttering about 
how ReiserFS fsck is buggy....

Of course, when they don't want to upgrade to a recent stable official 
kernel, and they want to keep with a buggy old distro kernel because 
distro marketing has been speaking to the fillings in their head about 
the need for fear of unsupported Marcelo kernels, oh, this irks me....;-)

> especially when
>trying to keep the support costs within the bounds set by the sale price
>on the box.
>
It doesn't really add that much to our support costs.....

-- 
Hans